Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS | ||||||||||||||||
| 08V521000 | NISSAN NORTH AMERICA, INC. | from 10/23/2007 to 11/24/2007 | V (Vehicle) | 204361 | 11/04/2008 | MFR | NISSAN NORTH AMERICA, INC. | 10/07/2008 | 10/07/2008 | |||||||
| Defect Summary | Nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu). | |||||||||||||||
| Consequence Summary | This could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. | |||||||||||||||
| Corrective Summary | Dealers will test the signal between the ocs and acu systems using a special tool to check that it is functioning as designed. if necessary, the seat cushion (containing ocs hardware) will be replaced with a new one manufactured to specification. the recall began on november 4, 2008. owners may contact nissan at 1-800-647-7261 or infiniti at 1-800-662-6200. | |||||||||||||||
| Notes | Customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
| 08V066000 | NISSAN NORTH AMERICA, INC. | to 01/28/2008 | V (Vehicle) | 16365 | 02/19/2008 | MFR | NISSAN NORTH AMERICA, INC. | 02/12/2008 | 02/12/2008 | |||||||
| Defect Summary | Nissan is recalling 16,365 my 2008 infiniti ex35 and my 2009 nissan murano vehicles. due to incorrect software programming, the air bag control unit (acu) may cause the passenger air bag not to operate as designed if the vehicle battery becomes significantly discharged. | |||||||||||||||
| Consequence Summary | This could result in the passenger air bag not inflating in a crash in which it was designed to do so, and increasing the risk of injury. | |||||||||||||||
| Corrective Summary | Dealers will reprogram the acu in affected vehicles. the recall began on february 19, 2008. owners may contact infiniti at 1-800-662-6200 or nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Nissan recall no. p8201.customers may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| NTB08-055A | 07/21/2008 | 10025522 | Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. * | 08/15/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/20/2012 | 63060 | ||
| Tl* the contact owns a 2009 nissan murano. the contact stated that the passenger side air bag light illuminated. the vehicle was taken to a dealer for diagnosis and was informed the contact that the air bag sensor needed to be replaced. the manufacturer was not notified. the vehicle was not repaired. the failure and current mileage was 63,060. | |||
| 12/20/2012 | 63060 | ||
| Tl- the contact owns a 2009 nissan murano. the contact stated that the passenger side air bag light began to illuminate. the vehicle was taken to a dealer for diagnosis and was informed that the air bag sensor would need to be replaced. the manufacturer had not been notified. the vehicle had not been repaired. the failure and current mileage was 63,060. dt | |||
| 11/21/2012 | 65000 | 1 | |
| Supplemental air bag warning light will not turn off, also passenger air bag status light remains lit even with adult riding in passenger seat. air bag safety should not fail on a car ever. tpms light will not turn off with tires inflated at proper pressure. *tr | |||
| 11/21/2012 | 65000 | ||
| Supplemental air bag waring light will not turn off, also passenger air bag status light remains lit even with adult riding in passenger seat. air bag safety should not fail on a car ever. tpms light will not turn off with tires inflated at proper pressure. | |||
| 09/02/2012 | 51000 | ||
| Tl* the contact owns a 2009 nissan murano. the contact stated that while driving 45 mph, the passenger air bag light illuminated. the contact was informed of recall nhtsa campaign id number: 08v521000 (air bag). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall. the vehicle was not repaired. the failure and current mileage was 51,000. | |||
| 09/02/2012 | 51000 | ||
| Tl- the contact owns a 2009 nissan murano. the contact stated that while driving 45 mph, the passenger air bag light illuminated. the contact was informed of recall nhtsa campaign id number: 08v521000 (air bag). the manufacturer was made aware of the failure who did not offer any assistance since the vehicle was not included in the recall. the vehicle was not repaired. the failure and current mileage was 51,000. pmb | |||
| 09/02/2012 | 51000 | ||
| Tl- the contact owns a 2009 nissan murano. the contact stated that while driving 45 mph the passenger air bag light illuminated. the contact was informed of the recall under nhtsa campaign id number: 08v521000 (air bag). the manufacturer was notified and stated the vin was not part of the recall. the vehicle had not be repaired. the failure and current mileages were 51,000. dt | |||
| 12/28/2011 | 79000 | ||
| The occupant sensor failed which disables the entire airbag system. | |||
| 03/14/2012 | 44500 | ||
| Dashboard air bag warning light began flashing. subsequent trip to the dealer diagnosed a defective passenger seat sensor, which is built in to the seat bottom, so the entire unit must be replaced. although i had purchased an extended warranty, that part was not covered and the seat bottom must be replaced as it is a safety issue. forwarded a request for assistance to nissan usa, and the jury is still out on that move. there have been very few passengers in that automobile, with the great majority of the miles on the car being driver only miles. | |||
| 01/13/2012 | 48868 | ||
| On approx. 10 jan 2012 the airbag light on the dash began flashing. i made an appointment with john lee nissan to have it checked and serviced. after researching the codes the dealer determined the air bag sensor in the passenger seat cushion failed. the sensor is built into the seat cushion therefore requiring a new seat. the vehicle is out of warranty so i opened a case with nissan consumer affairs (nca). file # 7357731. the service manger at john lee nissan sent his report to nca with his determination that given the failure is a direct result of engineering and a safety concern for the public, nca should cover the cost of repairs. nissan has had vin specific recalls for seat-seatbelt-airbag components in 2009. see recall information listed below. i pointed out to the dealer and to nca the listed recall but they informed me it did not include my vin. after numerous conversations with chris soto at nca he also felt the repair should be covered by nissan. he was not able to make a decision due to the case being elevated to a higher tear within nca. nca has denied the claim. release: nissan north america, inc. 20081007 component: summery nissan is recalling 204,361 my 2007-2008 altima, altima hybrid, 350z, 350z roadster, my 2008 altima coupe, rogue, my 2009 murano, and infiniti my 2007-2008 g35 sedan, my 2008 g37 coupe and ex35 passenger vehicles equipped with continental automotive systems' occupant classification system (ocs) control units. a varistor in the ocs control unit located in the passenger seat cushion may have been manufactured out of specification. under certain conditions, this could cause an interruption of signal between the ocs and the air bag control unit (acu). consequences: this could result in the passenger air bag being suppressed which could fail to provide adequate protection in the event of a crash. nissan north america, inc. 20081007 | |||
| 04/16/2010 | 26000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) your message has been sent. <> thank you. we will respond to your question as soon as possible. the details of your message are below. please print this page for your records. your contact information [xxx] your message message: i was in an auto accident at 0730/4-16-2010 and i hit another car and my speed was legal at 55mph and at inpact the air bag did not deploy. did i buy a lemon, i was wearing my seatbelts, but if i needed an airbag the one in my murano did not work, was there a recall on airbags in the 2009 muranos.?? do i need to contact the dept of tranportation and report this infraction to them. if you need to check the car it is at crouse auto body in elkton 410-398-9420. mr crouse as well as maryland state police made aware of the fact that airbag did not deploy. lemon or defective? you tell me. i am very disappointed in the way that this car. *tr | |||
| 01/01/1901 | 1 | ||
| 2009 nissan murano with airbag malfunction. *tgw the consumer found 2 recalls related to the problem she experienced. recall 08v066000 and 08v521000. *jb | |||
| 06/26/2009 | 7000 | 1 | |
| I purchased a new 2009 nissan murano in january of 2009. after 5 months of use and 7000 miles the vehicle's airbag light came on. the vehicle was sent to the service department and no problem could not be located and the light was reset. about two weeks later the light came on again and an additional passenger side airbag light came on. we returned the vehicle to the dealership for service and we told the part was on a national back order and it could take several days to 6 months for the part to come in. even if this was the part that needed to be replaced. the dealership thinks this will take care of the problem but cannot guarantee it will work. the nature of this malfunction and the unavailability of parts for repair might cause problems for other consumers. *tr | |||
| 01/01/2008 | 1 | ||
| 2009 nissan murano concerns with side airbags. consumer states that they are trying to figure out if their vehicle is included in the side airbag recall. *kb | |||
| AIR BAGS - FRONTAL | |||
| 12/03/2010 | 18900 | ||
| I was driving last night and my air bag sensor started blinking in the dash for no apparant reason. less then 6 months ago i had the same issue. i contacted the dealership and nissan consumer affairs to inform them of the problem. they had my car for almost a month and i thought it had been fixed. this is the second time for this issue to occur. i do not in anyway feel safe in this car. it goes back to the dealership to be repaired again and i want it permanetly fixed. i don't know the equipment details so you'll have to check with nissan. i had to put something in in order to proceed with complaint. | |||
| 04/16/2010 | 26000 | 1 | |
| Information redacted pursuant to the freedom of information act (foia), 5 u.s.c. 552(b)(6) your message has been sent. <> thank you. we will respond to your question as soon as possible. the details of your message are below. please print this page for your records. your contact information [xxx] your message message: i was in an auto accident at 0730/4-16-2010 and i hit another car and my speed was legal at 55mph and at inpact the air bag did not deploy. did i buy a lemon, i was wearing my seatbelts, but if i needed an airbag the one in my murano did not work, was there a recall on airbags in the 2009 muranos.?? do i need to contact the dept of tranportation and report this infraction to them. if you need to check the car it is at crouse auto body in elkton 410-398-9420. mr crouse as well as maryland state police made aware of the fact that airbag did not deploy. lemon or defective? you tell me. i am very disappointed in the way that this car. *tr | |||