Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||||
| NTB12-009 | 02/03/2012 | 10043735 | Nissan: door lock/unlock inoperative with intelligent key. *kb | 04/24/2012 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| LATCHES/LOCKS/LINKAGES | |||
| 09/08/2012 | 53000 | 1 | |
| I own a 2009 nissan murano s model. my driver's side door power lock jammed 3 days ago for no apparent reason whatsoever. i went to work and when i came out the keyless entry key did not unlock the driver's side door. all other doors were fine. i brought it the dealer on monday who could not get the door unlocked and then notified me that the door panel access was in the part of the car inaccessible because they could not get the door opened at all. i was asked to bring the car back to nissan. i will update this complaint at that time. right now this is a serious safety issue, not to mention the inconvenience to me as a customer climbing over the center console. *tr | |||
| 05/07/2012 | 137785 | ||
| Tl* the contact owns a 2009 nissan murano. the contact stated that the front driver | |||
| 07/10/2010 | 56000 | ||
| Senveral weeks ago (july 2010) door actuator on 2009 nissan murano started having problems. door lock is intermittent. this is a serious safety problem. | |||
| 02/04/2010 | 31000 | 1 | |
| The rear lift gate on my 2009 murano is locked and won't open with any key or switch. searched on line and it appears there is an issue between the power liftgate and the electric door locks that can lock out both. *tw | |||
| LATCHES/LOCKS/LINKAGES - DOORS - LATCH | |||
| 05/23/2008 | 6000 | ||
| Tl*the contact owns a 2009 nissan murano. when the contact is within 3 feet of the vehicle, the driver's side door unlocks. when she touches the handle, the passenger side door unlocks. she called the dealer, service manager, and owner of the sales lot, and they all stated that nothing could be done. she then called nissan of north america and they stated that they had no information related to the failure, and nothing could be done to remedy the issue. the manufacturer stated that there are technicians who handle service issues of that nature, but they would not provide the number. the failure and current mileages were 6,000. | |||