Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| NTB08-049 | 04/28/2008 | 10024689 | Nissan; special automatic transmission fluid requirement. 2004 to current nissan vehicles. *nj | 05/06/2008 | |
| POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM) | |||||
| NTB12-035 | 04/10/2012 | 10043950 | Nissan: ecm replacement procedures with consult iii plus. applies to all 2004 and later (does not apply to leaf/ev) vehicles. *js | 05/02/2012 | |
| NTB-11-037 | 04/11/2011 | 10038552 | Ready | 06/20/2011 | |
| NTB-11-037 | 04/11/2011 | 10038552 | Nissan: there is a trouble code stored due to software. some 2009 vehicles. *rm | 06/20/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 09/22/2012 | 28000 | ||
| When vehicle is accelerated from a stop, loud thump is felt and heard from floorboard. nissan dealer refused to cover replacement of cracked front end motor mounts. other murano owners report the same problem. this is an obvious safety issue. | |||
| 02/18/2011 | 50332 | 1 | |
| Nissan performed warranty to cvt axle seal and transfer assy. case seals at mileage 50,332. then at 55,5570 on aug 02, 2011 nissan had to replace the transfer case assy. (part number 3310-jp11b) under warranty , then on dec 12, 2012, mileage 80,841, the transfer case assy. (part number 3310-jp11c) failed again which nissan replaced but no longer consider it under warranty and at a cost to me of $3700.66. then at mileage 80,935 the transfer case assy. seals began leaking which the dealer fixed under warranty from the previous repair work. we called the nissan office as we thought the transfer case assy. was cover under the cvt system extended warranty. nissan is now claiming this is not part of the cvt system which they extended the warranty on up to 10 years or 120,000 miles even though it is an integral part of the system. *tr | |||
| 02/18/2011 | 50332 | ||
| Nissan performed warranty to cvt axle seal and transfer assy. case seals at mileage 50,332. then at 55,5570 on aug 02, 2011 nissan had to replace the transfer case assy. (part number 3310-jp11b) under warranty , then on dec 12, 2012, mileage 80,841, the transfer case assy. (part number 3310-jp11c) failed again which nissan replaced but no longer consider it under warranty and at a cost to me of $3700.66. then at mileage 80,935 the transfer case assy. seals began leaking which the dealer fixed under warranty from the previous repair work. we called the nissan office as we thought the transfer case assy. was cover under the cvt system extended warranty. nissan is now claiming this is not part of the cvt system which they extended the warranty on up to 10 years or 120,000 miles even though it is an integral part of the system. | |||
| 08/14/2009 | 80000 | ||
| The vehicle cvt becomes unstable. vehicle unexpectedly loses power at times. got off highway ramp and came to a normal stop. stepped on accelerator to move into traffic. vehicle hesitated and crawled slowely into traffic for 5 to 10 seconds before surging forward with accelerator to the floor. nearly t-boned on several occasions. have gone through 4 transmissions so far and the dealership is contemplating another replacement. i have no confidence another transmission will fix the problem since the same dangerous failure mode keeps showing up totally without warning. | |||
| 02/18/2011 | 50332 | ||
| Nissan performed warranty to cvt axle seal and transfer assy. case seals at mileage 50,332. then at 55,5570 on aug 02, 2011 nissan had to replace the transfer case assy. (part number 3310-jp11b) under warranty , then on dec 12, 2012, mileage 80,841, the transfer case assy. (part number 3310-jp11c) failed again which nissan replaced but no longer consider it under warranty and at a cost to me of $3700.66. then at mileage 80,935 the transfer case assy. seals began leaking which the dealer fixed under warranty from the previous repair work. we called the nissan office as we thought the transfer case assy. was cover under the cvt system extended warranty. nissan is now claiming this is not part of the cvt system which they extended the warranty on up to 10 years or 120,000 miles even though it is an integral part of the system. | |||
| 08/14/2009 | 80000 | ||
| The vehicle cvt becomes unstable. vehicle unexpectedly loses power at times. got off highway ramp and came to a normal stop. stepped on accelerator to move into traffic. vehicle hesitated and crawled slowely into traffic for 5 to 10 seconds before surging forward with accelerator to the floor. nearly t-boned on several occasions. have gone through 4 transmissions so far and the dealership is contemplating another replacement. i have no confidence another transmission will fix the problem since the same dangerous failure mode keeps showing up totally without warning. | |||
| 09/19/2011 | 75000 | ||
| Tl* the contact owns a 2009 nissan murano. while driving approximately 55 mph, the contact heard a whistling sound and felt a vibration in the vehicle. the vehicle began to decelerate. the vehicle was taken to the dealer for diagnostics. the technician stated the transmission and the transfer case would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 75,000. | |||
| 09/19/2011 | 75000 | ||
| Tl- the contact owns a 2009 nissan murano. while driving approximately 55 mph, the contact heard a whistling sound and felt a vibration in the vehicle. the vehicle began to decelerate. the vehicle was taken to the dealer for diagnostics. the technician stated the transmission and the transfer case would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 75,000. kmj | |||
| 09/19/2011 | 75000 | ||
| Tl- the contact owns a 2009 nissan murano. while driving at approximately 55 mph the contact heard a whistling sound and felt a vibration in the vehicle. the vehicle began to decelerate. the vehicle was taken to the dealer for diagnostics. the technician stated the transmission and the transfer case would have to be replaced. the vehicle was not repaired. the approximate failure mileage was 75,000. | |||
| 01/22/2011 | 60200 | ||
| Cracked metal transfer case under normal work-commute driving conditions at 60,200 miles. case and seals had to be replaced. cannot drive vehicle. nissan has had this problem before - note nissan service bulletin ntb04129 | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/10/2010 | 50000 | ||
| After shifting gear in the 2009 nissan murano from drive to reverse or reverse to drive, the car continues to roll in previous gear even with the gas pedal pressed. this is severe on hills and has resulted in not being able to drive the car in the desired direction. this is an extremely dangerous defect. also-the car enables the key to be removed and car shut off while transmission is in drive or reverse and the car continues to move in either direction even with the car powered off! it does not lock or prevent you from shutting car off - extremely dangerous!!! | |||
| 10/10/2009 | 100 | 1 | |
| 2009 nissan suv murano / new car aprox. 8 months old key defective and or transmission defective : when you pull out the key and forget to put the auto transmission in park the transmission (dose not lock). therefore, when you leave the auto, the car can roll! there is a slight beeper tone, which sometime dose not work. this has happened to me several times. on one of those occasions someone was behind the auto and almost seriously got heart . *tr | |||
| 10/06/2009 | 400 | ||
| Tl* the contact owns a 2009 nissan murano. while parked on an incline or in the reverse gear, the vehicle rolls forward. the dealer was contacted, and a technician stated that they were unaware of this type of failure. no repairs were made. the failure mileage was 400. | |||
| 06/12/2009 | 390 | 1 | |
| On incline, vehicle rolls backwards while in forward automatic transmission gear if you don't have foot on brake. nissan service says it is the new transmission that allows this to happen. this will cause accidents. *tr | |||
| POWER TRAIN - DRIVELINE | |||
| 04/10/2010 | 50000 | ||
| After shifting gear in the 2009 nissan murano from drive to reverse or reverse to drive, the car continues to roll in previous gear even with the gas pedal pressed. this is severe on hills and has resulted in not being able to drive the car in the desired direction. this is an extremely dangerous defect. also-the car enables the key to be removed and car shut off while transmission is in drive or reverse and the car continues to move in either direction even with the car powered off! it does not lock or prevent you from shutting car off - extremely dangerous!!! | |||
| POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT | |||
| 01/31/2010 | 1448 | 1 | |
| The rack and pinion and rear differential of my 2009 murano le is defective. the rack and pinion has stopped working twice and needs to be replaced for the third time. the rear differential on the car has also failed and needed to be replaced. the steering pump has also stopped working and needs to be replaced. the car was purchased in april 2008 and has had documented steering problems since. the dealership (koppel nissan) has given me a hard time and nissan has not addressed the issue. this steering problem causes the steering wheel to stop working and i have had several incidents were my children and i have been almost hit. this is a huge safety issue and the fact that the rack and pinion are on back order may indicate this is a wide spread problem. i have been told by mechanics to submit a lemon claim to the state of ny. i have inquired with both the dealership and manufacture with no success. i approaching the statute of limitation under the ny lemon law and fear that repairing the rack and pinion and steering pump will not resolve the problem and i will not be able to file a claim. with everything that is going on with toyota i feel it is important to reach out to you so that you can alert others who may be having the same problem. *tr | |||