Consumer Complaints


Fail datemilesoccurencesPurchase date
STRUCTURE
10/04/201025000
 Tl-the contact owns a 2009 nissan murano. the contact stated that while driving on the highway at approximately 60 mph, the sunroof suddenly exploded and shattered. the contact noticed no prior problems with the sunroof before the failure. he experienced a cut due to the glass breaking. the vehicle was being repaired at the dealership at the time of the complaint. the contact called the manufacturer who offered no assistance. the current and failure mileages were approximately 25,000-bk
STRUCTURE - BODY
05/07/2012137785
 Tl-the contact owns a 2009 nissan murano. the contact stated that the front driver
05/07/2012137785
 Tl - the contact owns a 2009 nissan murano. the contact stated that when opening and closing the driver side door it would make a loud noise. the vehicle was taken to the dealer who diagnosed that the lock actuator assembly needed to be replaced. the manufacturer was not made aware of the failure. the vehicle was not repaired. the vin was not available. the failure and current mileage was 137,785. pm
04/10/2012
 Tl- the contact owns a 2009 nissan murano. the contact stated the vehicle had a keyless lock and the front drivers side would not lock with the remote. the contact took the vehicle to the dealer and was told the actuator failed. the failure mileage was unknown, but the current mileage was 70,000. rvk
04/10/2012
 Tl- the contact owns a 2009 nissan murano. the contact stated the front driver side door will not lock. the vehicle has a keyless lock and it will not lock with the remote. the contact took the vehicle to the dealer and was told the actuator had failed on the vehicle. the failure mileage was unknown, but the current mileage was 70,000.rl
STRUCTURE - BODY - HATCHBACK/LIFTGATE
02/15/2013726521
 Liftgate will not open from outside, regardless of method used. the driver's button, the fob, and the button on the liftgate do nothing. in the event of an emergency, the liftgate cannot be used as a means of entry or exit of the vehicle. *tr
STRUCTURE - BODY - ROOF AND PILLARS
05/10/200812501
 The sunroof in my 2009 nissan murano le stopped working (wouldn't open) just 3 weeks after taking delivery. neither the dealer or nissan customer care could tell when a replacement part will become available. it is in back order and for the past 2.5 weeks the status of the information is the same i.e. no projected date of getting the part. *tr