Nissan Murano 2012

Model Murano made in 2012 by Nissan got 15 consumer complains there is 1 recall as well as 11 service bulletins. Consumer complaints with reference, among others things, to air bags, electrical system and engine. Technical service bulletines regarding electrical system, equipment and equipment adaptive. There was one recall concerning tires .

Model 2012

Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
TIRES - PRESSURE MONITORING AND REGULATING SYSTEMS
12V068000NISSAN NORTH AMERICA, INC.from 11/23/2011 to 01/11/2012V (Vehicle)2983MFRNISSAN NORTH AMERICA, INC.02/22/201202/23/2012571138
Defect SummaryNissan is recalling certain model year 2012 murano and rogue vehicles, manufactured from november 23, 2011 through january 11, 2012. during assembly, the tire pressure monitoring system (tpms) was not activated. thus, these vehicles fail to comply with the requirements of federal motor vehicle safety standard no. 138,
Consequence SummaryA non-active tpms cannot warn a driver that a tire is underinflated. underinflated tires can result in tire overloading and overheating, which could lead to a blowout and possible crash.
Corrective SummaryAll of the affected vehicles are still in dealer inventory. dealers have been instructed to activate all of the tire pressure monitoring systems.
NotesCustomers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM - IGNITION - SWITCH
EL12-01504/27/201210043942Nissan: ignition switch (push button) will not respond. check the 12v battery state of charge (soc) and recharge if necessary and reprogram the bcm. also included model altima coupe/hybrid model years 2011-2012; model 370z coupe model years05/02/2012
ELECTRICAL SYSTEM - SOFTWARE
NTB-11-074-B07/06/201110044569Nissan: information is being provided for reprogrammable ecu on all nissan vehicles. *pe07/13/2012
EQUIPMENT
NTB-12-00201/05/201210043265Nissan: some model year vehicles need to have the adjustment bolts on the soft top outer flap adjusted. *pe03/08/2012
EQUIPMENT ADAPTIVE
NTB-12-00201/05/201210043265Nissan: some model year vehicles need to have the adjustment bolts on the soft top outer flap adjusted. *pe03/08/2012
ITY/WIPER (PWS)
NTB-09-019-A08/27/201210047059Nissan: rain sensors may operate, intermittently or unexpectedly, when exhaust gas, moisture, fingerprints, dirt, or insects are near or around rain sensors. no models or model years listed. *pe11/05/2012
LATCHES/LOCKS/LINKAGES
NTB12-00902/03/201210043735Nissan: door lock/unlock inoperative with intelligent key. *kb04/24/2012
POWER TRAIN - AUTOMATIC TRANSMISSION - CONTROL MODULE (TCM, PCM)
NTB12-03504/10/201210043950Nissan: ecm replacement procedures with consult iii plus. applies to all 2004 and later (does not apply to leaf/ev) vehicles. *js05/02/2012
SERVICE BRAKES, AIR - ANTILOCK - WHEEL SPEED SENSOR
NTB-10-102-A09/25/201210046601Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe10/17/2012
SERVICE BRAKES, HYDRAULIC - ANTILOCK - WHEEL SPEED SENSOR
NTB-10-102-A09/25/201210046601Nissan: bulletin regarding diagnosis of abs/vdc wheel speed sensor. model 2007-2013 nissan. *pe10/17/2012
STRUCTURE - BODY - ROOF AND PILLARS
NTB-12-00301/04/201210043267Nissan: see document search button for owner letter. some model year vehicles have issues with soft top roof conditions where by there are 5 separate service procedure for repairs. *pe03/08/2012
UNKNOWN OR OTHER
NTB12-00902/03/201210043735Nissan: door lock/unlock inoperative with intelligent key. *kb04/24/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/10/20124001
 Passenger side air bag is not engaged. indicator is on approximately 50% of the time, when my 84 pound daughter is sitting in the passenger seat. this means that 50% of the time, my daughter is supposedly not protected by the air bag. this is troublesome. the intermittent, seemingly random nature of the indicator does not instill confidence in the protection that i paid for and is assumed to be in place. when i contacted the dealer on 12/28/12. i asked the nissan service technician what weight was required to engage the air bag protection, and i was told that it was not entirely a weight test. she said that you have to sit just right on the seat. this seemed ridiculous. by all appearance, my passengers always sit in the normal fashion. (how should one sit???) in any case, adjusting their position did not shut off the indicator light. clearly, 84 pounds should allow someone to sit in the front seat. (this seems like a flawed design-i want that air bag on at all times). i stow all objects in the back seat. if someone stows an object on the front seat, they have to bear the consequences. certainty, the priority should be the safety of a passenger. the lack of protection is troublesome... looking at that indicator (sometimes-but never knowing when) is annoying. so too, one has to wonder about a false positive indicator light.. of course, such worry could be eliminated with strict weight cutoff of say, 25 pounds. when i asked if she could teach me how to correctly sit in the seat, i was referred to my sales person... as if he had an answer. just more ridiculous.. pass me on and wear me down until i surrender and go away. not a good response to an obvious safety design flaw. i want someone to hard wire this ar bag to the on position so everyone is protected at all times.. without worry.
ELECTRICAL SYSTEM
05/20/201220002
 Car battery died suddenly with no lights or anything else left on. it happened twice and was exactly same. both cases i was stranded with no other options to tow the car and need to take taxi to get my family home, i was lucky to have access to taxi. dealers were unable to locate and fix the fault in both cases and give me lame excuse something was left on. for me it's serious safety issue as i can't afford to take my family in this car with no confidence that when would it die again. my family was stranded once outside in 100f heat and i don't want this to happen again. either they identify the issue and fix it or take the car back and replace it with similar car. regards *tr
05/20/20122000
 Car battery died suddenly with no lights or anything else left on. it happened twice and was exactly same. both cases i was stranded with no other options to tow the car and need to take taxi to get my family home, i was lucky to have access to taxi. dealers were unable to locate and fix the fault in both cases and give me lame excuse something was left on. for me it's serious safety issue as i can't afford to take my family in this car with no confidence that when would it die again. my family was stranded once outside in 100f heat and i don't want this to happen again. either they identify the issue and fix it or take the car back and replace it with similar car. regards
ENGINE
12/22/20121061
 Hello, i am writing to you about a new vehicle that i recently purchased through nissan. it's a 2012 nissan murano and i purchased the vehicle on friday dec 21, 2012. i brought the vehicle home (which is about 50 miles from the dealership) and the next day i took my family to visit my mother in the hospital and then we were going to go christmas shopping at the mall. while enroute to the mall i started hearing a squealing sound coming from the front of the vehicle. as i was driving and making turns the noise got progressively louder and then the vehicle became very hard to steer. i knew there was something obviously wrong so luckily we were close to the dealership and we called them and they said to bring it right in. i must admit, i should have had it towed but it was pouring down rain and i just wanted to get my family to safety so i decided to drive the vehicle. it was very scary, i tried to take a route that i had to make the fewest turns and the vehicle became harder and harder to steer to the point that i actually feared for the safety of my family. luckily, i was able to make it to the dealership and they provided us a loaner vehicle. they stated that one of the power steering hoses came off underneath and that it had rubbed onto another belt and was no longer usable so they would have to order a part which would take 3-4 days. since this was a brand new vehicle and round trip for me is 100 miles i was very upset with this. on monday (christmas eve) they called and said the vehicle was ready. evidently they took a hose off another vehicle and put it on mine.(which rather bothered me but it did get me back on the road again) my issue with this is that if we would have taken this vehicle up into the snow we would have been stranded and who knows what could have happened. this is a safety issue that is being blown off by nissan and i wanted to report it! *tr
12/22/2012106
 Hello, i am writing to you about a new vehicle that i recently purchased through nissan. it's a 2012 nissan murano and i purchased the vehicle on friday dec 21, 2012. i brought the vehicle home (which is about 50 miles from the dealership) and the next day i took my family to visit my mother in the hospital and then we were going to go christmas shopping at the mall. while enroute to the mall i started hearing a squeeling sound coming from the front of the vehicle. as i was driving and making turns the noise got progressively louder and then the vehicle became very hard to steer. i knew there was something obviously wrong so luckily we were close to the dealership and we called them and they said to bring it right in. i must admit, i should have had it towed but it was pooring down rain and i just wanted to get my family to safety so i decided to drive the vehicle. it was very scary, i tried to take a route that i had to make the fewest turns and the vehicle became harder and harder to steer to the point that i actually feared for the safety of my family. luckily, i was able to make it to the dealership and they provided us a loaner vehicle. they stated that one of the power steering hoses came off underneath and that it had rubbed onto another belt and was no longer usable so they would have to order a part which would take 3-4 days. since this was a brand new vehicle and round trip for me is 100 miles i was very upset with this. on monday (christmas eve) they called and said the vehicle was ready. evidently they took a hose off another vehicle and put it on mine.(which rather bothered me but it did get me back on the road again) my issue with this is that if we would have taken this vehicle up into the snow we would have been stranded and who knows what could have happened. this is a safety issue that is being blown off by nissan and i wanted to report it!
UNKNOWN OR OTHER
10/02/2012
 Vehicles moon roof inexplicably exploded from inside out while parked in driveway
05/20/20122000
 Car battery died suddenly with no lights or anything else left on. it happened twice and was exactly same. both cases i was stranded with no other options to tow the car and need to take taxi to get my family home, i was lucky to have access to taxi. dealers were unable to locate and fix the fault in both cases and give me lame excuse something was left on. for me it's serious safety issue as i can't afford to take my family in this car with no confidence that when would it die again. my family was stranded once outside in 100f heat and i don't want this to happen again. either they identify the issue and fix it or take the car back and replace it with similar car. regards
VISIBILITY
10/02/201211
 Vehicles moon roof inexplicably exploded from inside out while parked in driveway. *tr