Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
06/29/20041600106/05/2004
 Nissan pathfinder less than 1 month old, 1000 miles and the heating/ac unit is not working. blower is not working at all. *ak
VISIBILITY - GLASS, SIDE/REAR
04/02/200425201
 Spontaneous shattering of the rear hatch glass in my 2004 nissan armada. *nm
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
01/26/20044000100012/26/2003
 2004 nissan armada: subject:automatic windows. brought to the market years ago, they have until now worked in automatic mode for the roll down of windows (mainly drivers window). the new armada allows for roll-up of windows in the automatic mode also. as i work in the auto industry i can recall this option coming to market and discussing the dangers to small children who would accidentally roll up a window on limbs and neck. it should be self evident. nissan needs to discontinue if not recall. there can only be injuries, death and lawsuits gained from this vehicle option. *jb
VISIBILITY - WINDSHIELD
06/09/200618200105/15/2004
 Dt: the contact stated while driving on a normal road conditions the windshield suddenly cracked in a spider web pattern, no hit was heard. the vehicle was taken to the dealership who determined an object impacted the windshield from outside. the contact visited another dealership for a second opinion who determined the impact came from the inside of the vehicle. the contact thinks the windshield was defective.
VISIBILITY - WINDSHIELD WIPER/WASHER
01/18/200626000206/30/2004
 2004 nissan pathfinder windshield wipers work intermittently, nissan refuses to repair problem. *kb the dealer replaced several parts within the windshield wiper unit, however, the dealer was unable to duplicate the problem. nissan stated they were not going to keep replacing parts if the problem could not be diagnosed. *jb
01/18/200626000406/30/2004
 On jan. 18, parked vehicle, upon starting up,wipers did not work. i had to drive home in heavy rain over 2 miles with no wipers. 2-3 hours later, i checked on the condition of the wipers,they operated properly. the same situation occurred 3 days later. vehicle was left at service dept. on 1/20 to recreate the problem. service dept. unable to recreate problem. called nissan customer service. on 1/20/06, ticket # 5207119. i filled out survey after problem could not be diagnosed. service dept. manager was told by his dsm, not to change parts for the sake of changing parts. on 1/31/06 serv.dept. changed wiper switch under good will. when asked if service mgr. would send replaced part to be tested, he stated that if he reported the part under warranty, he would be charged if the part was not broken. on 5/18, with 2 witnesses, wipers did not go on. a short time later wipers began to work. i brought vehicle on 5/25 service mgr. was going to attempt to recreate the problem again. unable to do so. on 5/25 called nissan customer service explained situation, proceeded to open ticket # 5343456.problem would not be forwarded to a regional office unless the situation could be duplicated. 5/31/06, spoke to service mgr, gave him the ticket number to call customer service that he could not duplicate the problem. spoke to nissan cust serv on 6/2/06 at 4:50 pm. i requested to have nissan change parts to correct the problem. on tues. 6/6/06 , i spoke to regional office, informed me of same nissan policy,nothing could be done until the problem was recreated and diagnosed. 6/7/06- contacted attorney general, lemon law division. informed that the vehicle not covered under lemon law. i was told to file complaint with attorney general office 6/8/06 ⿿ spoke to technical office of nydmv,directed me to nhtsa site. nissan has refused to replace any parts unless they can recreate the problem. this is a safety issue where the wipers have stopped working several times without warning.*jb
VISIBILITY/WIPER
12/17/2012142000
 The wipers stop working intermittingly and is a safety hazzard