Consumer Complaints


Fail datemilesoccurencesPurchase date
WHEELS
12/24/2004411/26/2004
 While driving below 25 mph, the consumer heard a loud knocking noise coming from the front of the vehicle. the vehicle was taken to the dealer for inspection twice. the mechanic was not able to duplicate the problem. a week later while driving approximately 25-30 mph, the consumer heard the same loud knocking noise coming from the front of the vehicle. suddenly the right front wheel came off causing the consumer to have difficulty maintaining control of the vehicle. the consumer managed to pull over. the vehicle was towed to the dealer for inspection. the cause has not been determined at this time. please provide further details. *jb the consumer stated that a since the first day an intermittent noise like a scrapping noise was heard when the vehicle was driven at idle speed. the noise disappeared by applying gentle pressure to the brake and would reappear aain when releasing the brake. after 500 miles the problem still existed. the consumer stated that the invoice labeled the problem as a baffle plate rubbing against the rotor. the consumer stated that he still has temporary tags on his vehicle because the dealership lost the original paperwork. when the vehicle tire came off 4 of the 6 wheel mounting studs were missing and the two that were present were loose. the brake drum was moving and the fender was dented. *tc
WHEELS - LUGS/NUTS/BOLTS
12/24/2004411/26/2004
 While driving below 25 mph, the consumer heard a loud knocking noise coming from the front of the vehicle. the vehicle was taken to the dealer for inspection twice. the mechanic was not able to duplicate the problem. a week later while driving approximately 25-30 mph, the consumer heard the same loud knocking noise coming from the front of the vehicle. suddenly the right front wheel came off causing the consumer to have difficulty maintaining control of the vehicle. the consumer managed to pull over. the vehicle was towed to the dealer for inspection. the cause has not been determined at this time. please provide further details. *jb the consumer stated that a since the first day an intermittent noise like a scrapping noise was heard when the vehicle was driven at idle speed. the noise disappeared by applying gentle pressure to the brake and would reappear aain when releasing the brake. after 500 miles the problem still existed. the consumer stated that the invoice labeled the problem as a baffle plate rubbing against the rotor. the consumer stated that he still has temporary tags on his vehicle because the dealership lost the original paperwork. when the vehicle tire came off 4 of the 6 wheel mounting studs were missing and the two that were present were loose. the brake drum was moving and the fender was dented. *tc