Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| PI95014 | 07/01/1995 | 45797 | Quest radiator stress relief cuts. *sd | 04/25/1996 | |
| FC0010269 | 02/01/1995 | 43080 | Unknown | 11/01/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| NTB98047 | 07/01/1998 | 603260 | Some vehicles experience rear main seal retainer gasket leaking oil. *yc | 02/16/1999 | |
| NTB98003 | 07/01/1998 | 601721 | Condition with the rear main seal retainer gasket leaking oil. *yc | 08/20/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| NTB98011 | 06/15/1998 | 601729 | Some vehicles has an egr malfunction due to cracked bpt valve bottom hose. *yc | 08/20/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/01/2004 | 1 | ||
| The vehicle was hard starting, engine/transmission surge, at low speeds and up hill. the thermostat stuck and several other malfunctions. *bf the engine suddenly shut down without warning. the over heated engine had serious burning inside. there were no indicator lights on to see the engine temperature gauge at peak heat. the consumer could not find the problem, had no steam, no check engine, just a fear of engine melt down about to recur. *sc | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 09/04/2003 | 1 | ||
| While driving about 55 mph on the highway and without prior warning coolant was leaking from underneath the vehicle, and vehicle shut down . *ak | |||
| 10/11/2000 | 0 | ||
| Water pump/ coolant leaks under intake/oil leaks from oil pump leaked from rear main seals. consumer had found out after taken vehicle to a technician for safety check and maintenace that those problems needed to be fixed.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||
| 08/01/2001 | 1 | 05/01/2096 | |
| Steering assembly shifter bolts had to be replaced. the bolts were missing. i also have another complaint in regarding this same vehicle on file with you. the other complaint deals with the transmission, radiatior and manifold.*ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/01/2004 | 1 | ||
| The dealer broke the crankshaft when removing the main pulley bolt. dealer/nissan refused to provide financial help on repairs. *bf *tc the consumer did some research and discovered numerous broken crankshafts. the manufacturer determined the cause to be initial tensile force set on the engine accessory belts during assembly, therefore a technical service bulletin was issued acknowledging the problem. *jb | |||
| 09/04/2004 | 112200 | 1 | 03/26/1994 |
| Bolt holding lower pulley to crankshaft sheared off. possible crank shaft failure. *jb | |||
| 12/01/2000 | 3 | 07/01/1994 | |
| Vehicle engine stalled without warning.*mr engine was replaced and stalled again from city speed to highway speed. the check engine light illuminated. the oxygen sensor was replaced and the light continued to illuminate. after 2.5 hours of electrical testing, nothing was found. the existing stalling is repaired by shutting the a/c off to provide the engine with power. the prevention is to use higher octane gas, omit overdrive and avoid using the a/c. nissan asked that the consumers wait for the vehicle to break so they could find the cause. the engine itself broke at 59k miles. there was a recall on the crankshaft and camshaft system. but the 1994 models the sensor is in the distributor. *ph | |||
| 10/30/2003 | 1 | ||
| The engine warning light came on/off. dealer replaced one of the sensors. however, the light still came on. *ak | |||
| 02/01/2002 | 1 | ||
| While traveling on the highway without prior warning the vehicle will shut down and willnot restart. the dealership is aware of the problem. mr | |||
| 09/12/2002 | 1 | 11/01/2093 | |
| The engine stalled at a stop sign. couldn't restart the engine. towed to a mechanic, found the crankshaft was broken. nlm | |||
| 09/19/2000 | 3 | ||
| While driving engine check light came on. lost power steering as a result of engine failure due to a defect in engine injectors. had part them replaced 3 times.*ak | |||
| 08/18/2002 | 1 | 08/01/2097 | |
| Engine stumbled, and then quit while at idle. repair shop reports broken crankshaft (snout)*ak | |||
| 05/29/2002 | 1 | 04/01/2094 | |
| Crankshaft broke under normal operating conditions, no vehicle abuse, had maintained proper maintenance and preventive care in past. all repairs or maintenance other than tires, oil changes, and battery replacements done at nissan dealer factory authorized repair centers.*ak | |||
| 09/01/1997 | 2 | 02/01/1994 | |
| While driving, crankshaft broke. this was the second time this problem has happened. dealer contacted. *ak *slc | |||
| 06/27/2001 | 1 | ||
| Vehicle suddendly suffered a loss of power in acceleration, braking and steering. driver struggled to control the vehicle to a safe stop. vehicle towed to dealership whereby the mechanics assessed problem to be a broken crankshaft. | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 10/02/2002 | |||
| Consumer states that while driving heard a rattling noise and vehicle lostpower. please provide any further information. mr | |||
| 12/15/2001 | 1 | ||
| About a week ago when pulling out of driveway, engine stalled and would not restart. vehicle was towed to dealer and dealer stated that engine needed to be replaced. *ak | |||
| 10/11/2000 | 0 | ||
| Water pump/ coolant leaks under intake/oil leaks from oil pump leaked from rear main seals. consumer had found out after taken vehicle to a technician for safety check and maintenace that those problems needed to be fixed.*ak | |||
| 09/08/1999 | 6 | 09/01/1994 | |
| These are all safety issues!!!! vehicle has had a fuel odor for a long time after refueling, condition worsened results: fuel vent hose: when refueling, gas began to profusely leak and pool beneath vehicle. fixed at my cost. fuel hoses: very strong fuel fumes from engine compartment, dealer replaced two fuel rail rubber hoses at my expense. most problematic is an intermittent stalling problem: after sitting, within first 5 miles of driving when stopping or at low speed vehicle stalls. happens in intersections, approaching stops, in slow rush hour traffic. fuel pump replaced, coolant sensor replaced, fuel regulator checked. dealer can't duplicate, nissan contacted. but the problem continues and occurs at the worst times-intesections, heavy slow traffic or attempting to stop. stalls and no power!!! it starts back up and sometimes stalls again repeatedly for several times or days or not for weeks. next problem: abs light comes on, traced to blown ignition fuse. happened twice. dealer doesn't know why. i have many more repairs, but these are the safety related ones. thanks for your time and efforts. the stalling is the most troublesome, i know two other quest owners who've also experienced it!! *ak | |||
| 06/22/1998 | 20 | 05/01/1998 | |
| About two years ago, we bought a nissan quest from first nissan in simi valley, california. less than a month after we bought it the engine stalled while making a left turned. we took the car back to the nissan car dealer but they were not able to find the problem. during these two last years we have taken the car several times to three different nissan dealers, contacted nissan customer service, and pay repairs from our own pocket trying to fix the problem. the stalling happens in a random and occasional basis, which makes it difficult to fix it, but that at the same time, this makes it a very dangerous situation. it will stall without warning and in different situations and it is a life-threating situation. nissan has not taken any responsibility, and they have ignored us for the most part. althought the car was in a two year extended warranty they did little to solve the problem or to give as a solution that is safe for our family. they sold us a car that is potentially deadly, and they need to take responsibility for their own product. we don't know what to do. this car cannot be driven, sold, or fixed. what do we do with it? please, let us know if you or someone else can help us on this matter. it is very frustrating that a big company like nissan can just put people in a very unsafe situation like this. thank you. *ak | |||
| 07/31/1999 | 1 | 10/01/1993 | |
| Crankshaft broke at 64,314 miles. engine had to replaced. | |||
| 07/20/1999 | 1 | 08/01/1994 | |
| A cylinder head bolt snapped, sending part of the washer into the camshaft, seizing it and stripping the timing belt. upon further inspection, it was determined that a head bolt on the opposite cylinder head had snapped at some time in the past, but caused no damage. cost of replacing all the bolts and head gaskets, and re-machining the cylinder heads was $1643. we could have replaced the camshafts because the guide pins had been damaged, but the dealer advised against it because the extra cost was of marginal benefit. | |||
| 08/03/1996 | 1 | ||
| Engine failed and needed to be replaced. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 04/29/2003 | |||
| The front and rear exhaust manifold system broke. dealer notified. *nlm | |||
| 01/01/2000 | |||
| No summary listed for above vehicle. *ak | |||
| 1 | 11/01/1994 | ||
| Exhaust manifold bolts broke and studs remained in manifold. exhaust leaked in engine bay. was told by nissan dealer that possible affixiation could result from running the ac and the exhaust leak created by the broken bolts. there was a quest there with the same problem. had quest fixed elsewhere. when doing oil change a month later, another quest with same problem. was told by nissan mechanic and my mechanic that this is extremely common in the van. there should be a recall done on the exhaust leak. according to the nissan dealer, the emmisions could be non odorous and may not be detected by smell. i feel this is equally or even more dangerous thena the fuel vent problem because this is invisible. at least you could smell the gas leak and see the gas on the ground.*ak | |||
| 1 | 11/01/1995 | ||
| The exhaust manifolds stubs broke off inside the engine allowing the exhaust manifolds to separate from the engine block, this allows exhaust gas to escape from the crack between the manifold and engine block thus causing a puttering noise in the engine compartment, nissan is aware of the problem, tsb 94041 was issued apr 94. nlm | |||
| 11/01/1993 | |||
| Exhaust system has fallen off a total of 4 times; 3 times under warranty, and 1 time consumer had to pay for repairs. dealer couldn't tell why. a mechanic told consumer theat pegs are made of brass, and when motor gets hot it expands. also, inside of vehicle smell led like rotten eggs. *ak | |||
| 11/01/1993 | |||
| Fuel vapors inside car. temperature not a factor. excessive after fill-up but vapors continue several days after fill-up. brake noise on left side-chirping. was told brake rotor warped-original equipment. *ak | |||
| 10/01/1996 | |||
| No summary listed for abov evehicle. *ak | |||
| 09/01/1996 | |||
| Bolts that hold exhaust headers to the block break, and exhaust fumes enter the passenger's compartment. apparently a common problem and excessivly expensive to repair and ? whether the same problem will re occur. *ak | |||
| 07/19/1999 | 1 | 04/01/1994 | |
| Studs broke on left manifold which resulted in warped manifold system. this occurred under normal vehicle use. if not repaired this defect could present a problem of potential exaust fumes in driver/passenger compartment and/or breakage of manifold components dropping in engine while traveling. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 09/09/2002 | 12 | 03/01/2094 | |
| This is a problem with this manifold. it cracks causing the bolts to break. now have put over $3,000. into fixing this problem with 2 services. even though we were told by others on the internet that there is a service bulletin out about this problem for the 94 quest, nissan refuses to cover any of the costs.*ak | |||
| 01/15/2002 | 1 | 03/01/1997 | |
| Strong fuel odor inside and outside the van. dealer said to replace fuel rail hose. vent hose was replaced from the recall. | |||
| 09/01/2000 | 1 | 05/01/1994 | |
| At first i noticed an odor of gasoline at each fillup. several weeks after that, after filling up and driving home,i noticed gasoline running out onto the ground beneath the fuel filler neck. i brought the car to a mechanic, who found the fuel tank vent hose deteriorated and detached from its upper connection. he trimmed off the end of the hose and reattached it. i am concerned that this will happen again, and possibly result in a fire. | |||
| 09/08/1999 | 6 | 09/01/1994 | |
| These are all safety issues!!!! vehicle has had a fuel odor for a long time after refueling, condition worsened results: fuel vent hose: when refueling, gas began to profusely leak and pool beneath vehicle. fixed at my cost. fuel hoses: very strong fuel fumes from engine compartment, dealer replaced two fuel rail rubber hoses at my expense. most problematic is an intermittent stalling problem: after sitting, within first 5 miles of driving when stopping or at low speed vehicle stalls. happens in intersections, approaching stops, in slow rush hour traffic. fuel pump replaced, coolant sensor replaced, fuel regulator checked. dealer can't duplicate, nissan contacted. but the problem continues and occurs at the worst times-intesections, heavy slow traffic or attempting to stop. stalls and no power!!! it starts back up and sometimes stalls again repeatedly for several times or days or not for weeks. next problem: abs light comes on, traced to blown ignition fuse. happened twice. dealer doesn't know why. i have many more repairs, but these are the safety related ones. thanks for your time and efforts. the stalling is the most troublesome, i know two other quest owners who've also experienced it!! *ak | |||
| 03/01/2000 | 11/01/1993 | ||
| Fuel leaking from fuel filler vent line, puddling under van, strong gas fumes, worried about fire hazard. vent hose has cracks throughout. we are going to contact the dealer's service department on 6/30/00. | |||
| 10/20/1999 | 1 | 05/01/1994 | |
| Engine check light is on intermittently and has been since before 60,000m warranty ran out. napa nissan failed to diagnose problem--at 52500 mile check they stated that o2 sensor code detected, but o2 sensor okay at this time. i wonder if the exhaust manifold leak may be related to the check engine light? | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| 07/29/2005 | 1 | 05/18/1999 | |
| Exhaust manifold is there a recall on this because i took it to midas and he said that he has being these van with this problem where the bolts broken into the manifold exhaust. i want do this suppose to happen and do the company no of this. so can you tell me if there are a recall on these vans. if so, can you let me know. *nm | |||
| 03/10/2004 | 108000 | 1 | 03/26/1994 |
| Exhaust manifold replacement, bolts and studs. *jb | |||
| 08/07/2003 | 169960 | 1 | 05/13/1998 |
| I would like to add my complaint to the long list you already have about the broken bolts on the front and rear manifolds. i had three broken studs that needed re-drilling and one bolt that only needed replacement. the manifolds were warped and had to be removed and planed. total cost was $756.16. the problem i was having was a loud rattle noise. when i asked the mechanic about not fixing the problem i was told it was a potential fire hazard. there appears to be a defect in this engine model. i understand it is also prevalent in the pathfinder and other nissan models. when i called my nissan dealership they said there was no recall on this problem. nissan said they has issued a technical bulletin on this issue and for customer service relations they were fixing 1994 pathfinders with this problem if they had 100,000 miles or less. *jb | |||
| 04/05/2002 | 89000 | 1 | |
| Consumer states studs broke off on left manifold. dealer was unable to repair. *ak | |||
| 07/01/1997 | 1 | 05/01/2096 | |
| Manifold bolts keep melting and breaking. the bolts are popping as fast as the repair person can put them in. the manifold bolts cost about $80 each. united nissan says that the cost to fix one is about $700 if they do not encounter any additional problems. in 1997, we payed a dealership in gulfport mississippi over a @1000 to put in a transmission because metal parts were in our transmission and radiator. they could not determine where the metal was coming from, but it tore up the transmission. i wrote and called nissan and they have a copy of my request for help but no help was provided. | |||
| 05/01/2002 | 2 | 06/01/2094 | |
| Nissan dealer told us this was not a common problem and they had not seen it before. (that was a lie) broken stud bolts where manifold connects to engine. 5 stud bolts replaced 10/01 for $600. told it would happen again by independent mechanic. inferior bolts used. any other breakage would require removal of engine to reach the rest of bolts. $1000 for repair. currently has broken bolts and we're not ready to make the repair again. | |||
| 01/01/1998 | 1 | 03/01/1994 | |
| I am aware of numerous failures of these manifold studs failing way before their time which indicates inferior bolts or poor design. also, there has been major emphassis on safety regarding gases intruding within the cabin space. however this may be a major concern, my question would be, if there is such a high rate of failures that are not being repaired due to costs, what is the purpose of emissions testing (when there are gases escaping)if we are not going hold the manufacturers accountable for inferior work and lack of regard to our environment? i have owned numerous cars in my time and have never experienced manifold studs shearing off. i thank you for your time in looking into this matter. john clark. *ak | |||
| Exhaust manifold studs had broken off while driving. was making noises. fumes from exhaust would enter inside. problem was getting worse. took to dealership, and mechanic gave an estimate of problem. manufacturer knew of problem, and indicated it was a common problem.*ak | |||
| 10/01/1997 | |||
| Eight bolts are sheared off the manifold exhaust system. *ak | |||
| 07/01/1998 | |||
| Exhaust manifold is leaking fuel. *ak | |||
| 08/01/1998 | 1 | 10/21/1995 | |
| Rear (firewall) manifold leaking due to being warped and front manifold leaking due to broken stud. *et | |||
| This vehicle has experienced broken bolts on the exhaust manifold. this has caused an exhaust leak which allows fumes to escape into the interior of the vehicle. a survey of other nissan quest owners (93/94) shows this is a common occurence with repairs costing well over 1000 dollars. nissan has refused to acknowledge this dfect which occurs during vehicle assembly - the exhaust manifold bolts are tightened beyond the recommended torque. user description of these problems can be found at the nissan website on the owner bulletin board. *ak | |||
| 02/01/1999 | |||
| Manifold on the exhaust replaced 3000 miles ago, now dealer shop is saying the next manifold needs to be replace. dealer mechanic stated that they have seen alot of the quests coming in with needed repairs on the manifolds and requested that we research on the internet to see what we could find. *ak | |||
| 06/24/1999 | 10/01/1996 | ||
| We bought the van w/38,000 miles on it and i thought it was a bit loud. dealer reassured me that most vans were louder than cars. this was our first mini van. noise kept getting louder with time. i put on new exhaust system to the manifold. it quietened down some. took it back to muffler shop and they rechecked it and informed me that the engine manifold bolt had sheared off. said it was a design defect that he saw often in the mercury villagers and nissan quests. when i contacted nissan, they said they had never had any complaints and there were no recalls. this is an expensive repair as the bolts must be bored out. if this is a common problem, why hasn't there been a recall. i have been on your web sight and have seen several complains about this same thing. i had an extended warranty, but wouldn't you know it, by the time we found out what the problem was-the warranty was out. how convenient. i have taken good care of this van, but i won't have another nissan. *ak | |||
| The bolts that hold the exhaust pipe onto the manifold broke, causing exhaust to leak from the vehicle. the dealer has repaired the vehicle. the manufacturer has been notified. *ak | |||
| 01/01/1999 | |||
| Due to corrosion struts on the exhaust manifold system broke off. could cause engine problems while driving which may result in an accident. please provide further information. *ak | |||
| 07/01/1997 | 10/21/1995 | ||
| Broken studs on front manifold. | |||
| 12/01/1996 | 10/21/1998 | ||
| Warped engine manifold due to manifold studs breaking. | |||
| 01/01/1997 | |||
| Cracked exhaust manifold caused leaks to enter vehicle, resulting in exhaust fumes. *ak | |||