Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - RADIATOR ASSEMBLY | |||||
| PI95014 | 07/01/1995 | 45797 | Quest radiator stress relief cuts. *sd | 04/25/1996 | |
| FC0010269 | 02/01/1995 | 43080 | Unknown | 11/01/1995 | |
| ENGINE AND ENGINE COOLING - ENGINE | |||||
| NTB98047 | 07/01/1998 | 603260 | Some vehicles experience rear main seal retainer gasket leaking oil. *yc | 02/16/1999 | |
| NTB98003 | 07/01/1998 | 601721 | Condition with the rear main seal retainer gasket leaking oil. *yc | 08/20/1998 | |
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||||
| NTB96064A | 11/13/2000 | NTB96064 | 615865 | Experiencing an engine knocking noise when the engine is started after an overnight cold soak, especially in cold weather. *tt | 02/01/2001 |
| NTB98011 | 06/15/1998 | 601729 | Some vehicles has an egr malfunction due to cracked bpt valve bottom hose. *yc | 08/20/1998 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE AND ENGINE COOLING | |||
| 11/19/2003 | 161000 | 1 | 08/17/1998 |
| Tl*the contact owns a 1995 nissan quest. while driving 45 mph, the vehicle shut off without warning. the contact attempted to restart the vehicle, but was unsuccessful. the failed crankshaft damaged the motor. the 23 mm crankshaft was replaced with a 25 mm crankshaft. the motor was replaced at a cost of $3,400. the current mileage is 200,014 and failure mileage was 161,000. the consumer stated have a small claim hearing to attend in september and hope that the manufacturer to see should be responsible for repairs. the consumer provided numbers emails from the website pertaining to defect and court documents pertaining to this case. the consumer stated is just asking for half of the repairs for the vehicle, however the manufacturer will only pay $1,000 due to the fact of the mileage on the vehicle. updated 08/07/07 *tr | |||
| 09/01/2005 | 135000 | 1 | 03/01/2005 |
| Dt: the contact stated the nose of the crank shaft broke off the engine with out warning. this occurred while driving. the contact was able to stop the vehicle by pressing the brakes and putting vehicle in park. because this happened less than a block from home the vehicle was pushed home. upon inspection of the vehicle the contact's father discovered the crank shaft nose broke. no parts have been replaced or repaired at this time. *ak | |||
| 07/24/2004 | 43000 | 2 | 12/13/1994 |
| Driving on interstate highway for approximately 2 hours at 70 mph, without warning, engine quit entirely. had to weave in traffic to avoid other vehicles and coast to the median. after resting 15 minutes, engine would restart. traveled and additional 1-1/2 hours and same thing happened. after restart, traveled for an additional hour without incident. took vehicle to mechanic the next day and could not find a problem. this is a dangerous situation to have the vehicle quit at high speeds on the highway. from reviewing other complaints on you web site, it is apparent that this is a common occurrence and the manufacturer needs to address this danger to the owners. *jb | |||
| 11/15/2002 | 115000 | ||
| Will start, run 5 minutes then die. the wiring to the radiator fan fuse box is burnt. took it to nissan dealer who replaced the burnt wires, cost $75. they said the engine wiring needed replaced. i called a dealer near home and they said it would cost $3000 to fix this. this is half of what the car is worth. we have replaced the fuel filter, fuel pump, and ignition coil. | |||
| 02/11/2004 | 1 | ||
| While driving engine check light appeared on the dashboard and remained on until vehicle was turned off. consumer drove vehicle to the dealer for inspection, and mechanic replaced a sensor. two days later engine check light reappeared.*ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM | |||
| 60 | 06/01/1997 | ||
| No summary listed for above vehicle. *ak | |||
| 07/03/1999 | 1 | 05/01/1999 | |
| Sliding door lock has been repaired but never stays repaired. can not be opened from inside at times, can not be unlocked with key. repaired defective fan in july 99. air conditioned is fully charged but is blowing hot air. unable to determine problem, but appear to be relatively new hoses. hoses are goodyear, so i assume they have been replaced at least once. as second owner, i do not know how many times these problems have occured prior to my purchase. | |||
| 12/19/1997 | |||
| While driving the vehicle is constantly overheating. the dealer has replaced the thermostat, the water pump and radiator replaced. *ak | |||
| ENGINE AND ENGINE COOLING - COOLING SYSTEM - FAN | |||
| 05/13/1999 | 1 | 05/01/1997 | |
| Cooling fan motor overheated and started melting the wiring. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE | |||
| 11/28/2007 | 75300 | 1 | 10/01/1994 |
| We have a 1995 nissan quest at 75,000 mileages that is well maintained and runs very smoothly. we dropped off the car to apple nissan in york pa on 11/26 for a preventive maintenance (change of timing belt, water pump, thermostat, all driving belts) of its engine. after we paid $848 and drove it home, i found the coolant in the reservoir was totally empty so i added coolant on the following two days to maintain it at a proper level. on the third day (11/28) when i drove the car to work, its crankshaft broke and the whole engine was destroyed. the total driving distance is less than 50 miles after the service. the nissan dealer blamed nissan inc. had designed the crankshaft too small so the shaft is easy to break and could be broken anytime like a tv and mine was not the only one, while nissan usa said the warranty was expired so it could not do anything about it. none of them would take any responsibility, whether the broken shaft was due to improper service or improper design by nissan. as a result, we became a victim who had to decide either paying additional $4,670+tax for the repair or letting the car ($4500 value before the service) towed to a junk yard. assuming a design fatigue life of a crankshaft is 150,000 mile, the probability of the event occurs at 75,000 miles within 50 miles driving is less than 0.1%. without the service, we might still drive the car smoothly. on the nissan usa side, they were aware that the crankshaft was too small so they increased the diameter in 1996 models. why didn't they warn the first owners so that i could have a choice to either trade in the car or let the car naturally die without spending additional money for new tires (3 weeks ago) and the engine service? the other faulty crankshaft cases can be found at http://townhall-talk.edmunds.com/direct/view/.ee93b52/1938 http://www1.epinions.com/auto-review-ccc-ad8a28c-396533d0-prod2. *tr | |||
| 07/14/2005 | 82100 | 3 | 04/24/1995 |
| I have a nissan 1995 quest. while i was driving to lake tahoe, ca, all of a sudden, the engine lost power, and i could not control the steeling wheel and break. the car almost fell off the cliff. i sent my van to an auto pepair shop right after i arrived in south lake tahoe, but the technician could not find anything wrong with my van, and i drove the van back without any problems. i heard my friend mentioned about this problem several years ago, but when i call nissan, they denied any compliants like this. please investigate and get back to me. thanks. | |||
| 09/16/2000 | 99987 | 5 | 06/11/2000 |
| Purchased the quest in june of 2000. second owner of the vehicle. it even had all of the service records (oil changes etc.) listed in the book that came with it from the original owners. while on a trip to texas, the engine died while driving down an interstate. the check engine light came on, then the van just died. we coasted to the side of the highway. it was extremely hot outside (around 95 degrees). we had only had the vehicle for around 2 months. after waiting for about 30 minutes, tried to restart and it did restart. went to a mechanic to see if they could look it over, they did and found nothing wrong with the car. it started just fine for them and they even test drove it for us. continued with our trip and got home safely. that was the first time of many times that the exact same problem occured. after the second time, we took the car to the local dealership and they replaced a hose and said it was the problem (a hole in the bp silicon hose was the problem...mechanic stated that it was a widespread problem with this year of quest). occured 3 other times usually when extremely hot outside. the vehicle eventually restarts, and one person can not keep replacing this hose were my thoughts. now, the vehicle is parked at our house, with a ruined engine. we are not sure 'what caused this to happen' is what we were told by our local nissan dealership, and that it will cost more to have the engine replaced then the vehicle is worth. not to mention, we still owe around $5000 on it. after all of the same complaints that i have read on here, why is nothing being done about these problems? the engine stalling in the middle of driving a vehicle is not normal and dangerous. how many times does this have to be said? i am not angry, i just wish something could be done to help all of us who have gone through this. *ak | |||
| 13000 | 1 | 01/01/1997 | |
| The engine stalled, however the dealer was unable to duplicate the problem. *jb on hot days at highway speeds engine turns off. *ts | |||
| 09/25/2002 | 89343 | 0 | 07/16/1995 |
| Crank shaft broken when nissan dealer try to change timing belt. the next day i call aaa tow my 1995 quest to arco gas station. the technician of arco found the crank shaft was broken but already broken about 1/2 before i drove to dealer to change timing belt. the new 1/2 broken probably caused by after removing timing belt and crank shaft bolt. the pulley is too heavy for crank shaft to hold it. so when nissan's technician try to remove crankshaft pulley, the pulley drop with broken piece of crank shaft. it happen at milage 89,000. crank shaft suppose will never broken during normal driving. | |||
| 11/03/2002 | |||
| Consumer states that vehicle's crankshaft cracked while driving in approximately 40mph on the highway. incident was very dangerous and almost resulted in a collision. ts | |||
| 06/24/2001 | |||
| Was traveling 20mph when vehicle stalled out. had no prior warning. was not able to restart vehicle. had it towed to repair shop. informed by mechanic crankshaft had broken in half.*ak | |||
| 06/21/2001 | |||
| While driving 65 mph engine stalled, vehicle lost power brakes and power steering. vehicle at dealer at this time, crankshaft had broken. *ak | |||
| 01/18/2001 | 1 | 08/01/1995 | |
| My crankshaft in the engine broke at the timing belt pulley side. i had only 53288 miles on the van and have found others that have experienced the exact same failure in the same location. beginning in 1996 nissan went to a larger crankshaft. if this was due to a known problem with the earlier crankshafts (1993-1995) then customers should have been notified and the repairs made. a broken crankshaft at a high rate of speed could be fatal. this has been the third noted broken crankshaft at the dealership at this location according to the mechanic.*ak | |||
| 08/11/2000 | |||
| Crankshaft broke while driving, causing engine to shut down and loss of power. dealer replaced crankshaft.*ak | |||
| 07/01/2000 | 1 | 03/01/2000 | |
| Broken crankshaft (engine defect) - common to 1993-1995 quest and villager. *ak | |||
| 03/09/1996 | 09/01/1994 | ||
| Crankshaft broken at 85k, after recent dealer installation of timing belt. engine died while driving, luckily we weren't in traffic. had a similar problem at 21k - driving on the expressway and lost most of the engine power. again, not much traffic, and this time the car would still drive (slow) so we could get to a dealer where all belts and aseal to crankshaft was replaced. *ak | |||
| Engine head gaskets have cracked prematuraly, causing leakage onto the engine. dealer is inspecting the vehicle. *ak | |||
| 08/18/1999 | |||
| Constantly leaking oil from the rear of vehicle. *ak | |||
| 09/05/1997 | 05/19/1997 | ||
| Engine lifters failed prior to service recall, recall repairs refused due to expiration of warranty. *ak | |||
| ENGINE AND ENGINE COOLING - ENGINE - GASOLINE | |||
| 09/25/2002 | 1 | 07/01/2095 | |
| Crank shaft broken when nissan dealer try to change timing belt. the next day i call aaa tow my quest to arco gas station. the technician of arco found the crank shaft was broken but already broken about 1/2 before i drove to dealer to change timing belt. the new 1/2 broken probably caused by after removing timing belt and crank shaft bolt. the pulley is too heavy for crank shaft to hold it. so when nissan's technician try to remove crankshaft pulley, the pulley drop with broken piece of crank shaft. it happen at milage 89,000. crank shaft suppose will never broken during normal driving. dt | |||
| 05/18/2002 | |||
| At 40-65mph engine check light comes on, and then vehicle shuts off. cause unknown. dealer notified.*ak | |||
| 07/05/1999 | 1 | ||
| The consumers vehicle caught fire while parked, the consumer believes this fire is related to recall 00v-419, the vehicle was was a total loss, the fire also damaged another vehicle which was parked directly in front of the consumers . nlm | |||
| 0 | |||
| When vehicle reaches speed of 70 mph and on very hot days, over 90 degrees, vehicle will die. vehicle must sit for 30 minutes before vehicle can restart. this problems occurs every year, but dealer cannot determine cause. *ak | |||
| 04/07/2000 | 1 | 09/01/1995 | |
| My 1995 nissan quest stopped suddenly on april 7, 2000 approx. 4:30 pm during rush hour traffic in wash dc on penn. and branch ave. i had no warning signs nor any known problems with my car. i called for a tow truck that towed my car to wards in hillcrest heights, md. nissan closes early with no weekend support and i needed my car serviced immediately. wards checked my car and find that my timing belt had broken. i informed wards not to fix it because i had my timing belt changed 10 months ago (06/10/99) and nissan should be held responsible for fixing it. i arranged towing again (at my expense) to have my car towed from wards to nissan. nissan checked my car and informed me that the timing belt had broken due to a broken head bolt that had fallen a broke the timing belt. i had purchased an extended warranty from nissan went i bought the car, so everything should have been covered -- it wasn't, because the coverage didn't cover nuts and bolts. i was outage and had been sold a produce that i couldn't use and under false pretense. nissan service manger (larry)at passport nissan explained to my husband and i my car had an engine the same as the nissan maxima; and he has seen the motor on these cars do the same as mind when the reach approx 75,000 miles. since, this service manager is aware of this problem why wasn't i notified of this problem. i have kept up the service maintenance agreement for this car and should have encountered the problems i had. it costed my $1697.00 to get this fix and i just paid them $657.00 in june. i would like an investigation on this matter. | |||
| 60 | 06/01/1997 | ||
| No summary listed for above vehicle. *ak | |||
| 10/26/1998 | 1 | 07/01/1995 | |
| While on interstate hwy the engine slung a rod through the oil pan at 65 miles per hour. this resulted in a hazardous loss of power and a small fire in the engine compartment. nissan refuses to honor extended warrenty or return calls or respond to written complaints. | |||
| 09/19/1999 | |||
| While driving at 45 mph and without prior warning vehicle stalled and then died out. consumer was able to get off the road. *ak | |||
| 08/01/1998 | 11/21/1995 | ||
| During hot weather engine stops. | |||
| 1 | 08/01/1995 | ||
| Engine failed. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 11/20/2003 | 1 | 04/23/2002 | |
| I've had a 1995 nissan quest since april 2002. last winter ('02/'03) and now this winter, when i turn on the heater and/or defrost, the gas smell inside the van has been completely intolerable. i have to drive in cold weather with the windows down to keep me and my family from passing out from the gas smell. when the weather is warm there is no problem, but as soon as it gets cold, we drive with the windows down. unacceptable!!! *la | |||
| 09/25/2002 | 1 | 07/01/2095 | |
| Crank shaft broken when nissan dealer try to change timing belt. the next day i call aaa tow my quest to arco gas station. the technician of arco found the crank shaft was broken but already broken about 1/2 before i drove to dealer to change timing belt. the new 1/2 broken probably caused by after removing timing belt and crank shaft bolt. the pulley is too heavy for crank shaft to hold it. so when nissan's technician try to remove crankshaft pulley, the pulley drop with broken piece of crank shaft. it happen at milage 89,000. crank shaft suppose will never broken during normal driving. dt | |||
| 07/15/2000 | 1 | 02/01/1996 | |
| No summary | |||
| 03/01/1996 | 9 | 12/22/1995 | |
| Passive restraint seat belts failed six times. also, emission system malfunctioned on three different occasions. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL | |||
| 08/01/1994 | |||
| Original incident 08/21/00 loss of power to accelerator, all idiot lights come on, high pitched hum. dealer replaced o-2 sensor and ignition switch then in feb. 2001 replaced a back press hose (check engine light had been coming on since repair in august | |||
| 04/10/2001 | 1 | ||
| While driving could smell a strong smell of fuel that forced consumer to drive with window down. had received a recall notice for fuel tank vent hose, but dealer will not take care of that recall unless consumer picked up the expenses. *ak consumer states recall repair was completed with no cost, however dealer stated that the problem was with the fuel injection and it was spraying gas onto the engine, consumer will have to pay for this repair. *slc | |||
| 1 | 12/22/1995 | ||
| Oxygen sensor inoperative. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CATALYTIC CONVERTOR | |||
| 04/28/1995 | |||
| A sickening odor of methane gas emitted by the catalytic converter entered the vehicle. *ak | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - EMISSION CONTROL - CRANKCASE (PCV) | |||
| 11/04/2004 | 80862 | 1 | 05/14/1998 |
| Shortly after purchasing vehilce gas smell was present, each time vehicle was taken in for complaint dealership was unable to denote gas smell. this vehicle was purchased may 1998. the recalled on the vehicle was in 1996. i am the second purchaser and was never notified of the recall. the vehicle started losing power and i was told that the timing chain was going out on the vehicle and it would be expense to repair. i was advise to replace when it when completely out. on november 2004 while driving alone the vehicle went completely out and had to tow to a garage. i was told that the crank shaft of the vehicle has dissentrated . i was told that nissan should repair it because it was a lifetime part and a factory recall on the vehicle in 1996. the nissan dealership was notified a advised me to bring the vehicle in and they would make the necessary repairs. they repaired the vent hose that had been iinstalled incorrectly and refused to repair the crank shaft problem. the estimate from nissian was $4000.00. i still owe $10,00.00 on this vehile. | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM - MANIFOLD/HEADER/MUFFLER/TAIL PIPE | |||
| Bolts on exhaust manifold have broken which could eventually cause engine problems. please give any further details.*ak | |||