Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | ||||||||||||||||
| 00V419001 | NISSAN NORTH AMERICA, INC. | from 04/01/1992 to 06/30/1997 | V (Vehicle) | 268229 | 02/16/2001 | ODI | NISSAN NORTH AMERICA, INC. | 12/15/2000 | 12/18/2000 | |||||||
| Defect Summary | Vehicle description: minivans. the fuel tank vent hose allows air to vent from the fuel tank during refueling. cracks have developed in the vent hose. if (1) the fuel tank is overfilled, not allowing excess fuel in the vent hose to flow back into the tank, (2) the vehicle is driven only a short distance after refueling and, (3) there is subsequently significant heating of the fuel tank, the fuel in the tank can expand into the vent hose and leak fuel. | |||||||||||||||
| Consequence Summary | Fuel leakage in the presence of an ignition source can result in a fire. | |||||||||||||||
| Corrective Summary | Dealers will replace the vent hose. | |||||||||||||||
| Notes | Owner notification began february 16, 2001.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact nissan at 1-800-647-7261.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||||
| NTB99029 | 05/01/1999 | 604996 | Concerns with fuel pump whining noise. *tt | 05/21/1999 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||||
| NTB01033 | 07/01/2001 | 624029 | Information on fuel injector cleaning for vehicles with rough idle.*jb | 10/31/2001 | |
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM - INJECTORS | |||||
| NTB01033A | 10/03/2001 | 625510 | Service bulletinf or for fuel injector cleaning for vehicles with rough idle, hesitation or malfunction indicator lamp on with diagnostic trouble code p0300 - p0306 stored. *tt | 11/28/2001 | |
| NTB01033A | 10/03/2001 | 625512 | Subject regarding fuel injector cleaning for vehicles with rough idle, hesitation or malfunction indicator lamp on with diagnostic trouble code p0300 - p0306 stored. *tt | 11/28/2001 | |
| NTB01033 | 07/01/2001 | 623168 | Information on fuel injector cleaning for vehicles with rough idle, hesitation or malfunction indicator lamp on with diagnostic trouble code p0300-p0306 stored. *sb | 10/26/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, DIESEL - STORAGE - TANK ASSEMBLY | |||
| 08/05/2005 | 122000 | 1 | 12/25/2003 |
| I dt: the consumer spoke to a dealer and asked them if some repair work was done for recall campaign 00v419001 on 1997 nissan quest. consumer spoke with someone in tampa at courtesy nissan, who told her that the work was fixed, but could not provide anything in writing to prove it due to the previous owner's privacy. another dealer in orlando, universal nissan , said that it did not appear to be fixed. the consumer called nissan about a month ago and asked them if they could check it, and they said they could send her something, but the consumer has not heard anything yet.*ak | |||
| FUEL SYSTEM, GASOLINE | |||
| 05/10/2003 | 68500 | 1 | 10/20/1997 |
| I just wanted to state that i have identified with most of the failure problems that are listed on the complaint page. the right rear seat belt has failed, it will not pullout or retract, and no one cause this problem, it is a malfunction of the saet belt. there is a significant fuel odor in the van from time to time, no particular time noted. the sliding door does not lock and unlock properly, and it will lock by itself and stick, also it will not stay in the open position consistantly.my brake pads are going out, it may just be normal wear and tear, but they seemed to go out all of a sudden. in general it makes all kinds of whistling, grinding and bumping noises when driving.*ak | |||
| 08/15/2003 | 0 | ||
| Purchased used 56k w/in 30days engine light air conditioner workedat first, then sometimes not air conditioner never cooled the car like others we use. when driving more than 60 miles or so. i have had the car stop/stalled. all panel lights come on/eng light. i was stalled twice on the fastrak,91/55. and twice on a long trip on 5/101 frwy. i am scared to drive this car it is unpredictable. please advise | |||
| 09/21/2001 | |||
| When vehicle is cold it has a very strong odor of gasoline in inside and outside compartments. dealer contacted.*ak | |||
| FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP | |||
| 08/04/2004 | 1 | ||
| Consumer smelled gas fumes. she has checked, and there was no leakage nor was vehicle losing gas. also, there wasn't any fire. but the fumes were very strong. consumer was very concerned. she will take the vehicle to the dealer very soon.*ak | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 09/20/2002 | 56700 | 6 | 03/20/2002 |
| Car stalls/dies.. when driving long distance.dealer says nothing wrong. cannot find problem. twice stalled on highway. twice stalled on fastrak/carpool. towed. purchased car 3/02 w/56k service. had l service warranty work done. air conditioner (a/c) never really worked great as like other cars. some days it works someday not.*ak | |||
| FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY | |||
| 06/13/2008 | 119747 | 1 | |
| Tl*the contact owns a 1997 nissan quest caught on fire. the fire department extinguished the fire, but the vehicle was completely destroyed. a fire report was filed and the contact has pictures of the failure. two days later, she received a recall notice for nhtsa campaign id number 00v419001 (fuel system, gasoline:storage:tank assembly). the dealer stated that they did not store recall information exceeding the year 2000. the contact is in the process of notifying the manufacturer. the failure and current mileages were 119,747. updated 07/15/08. *lj updated 07/15/08 the consumer stated after she exited the vehicle, her son informed her the vehicle was smoking. updated 10/22/08. *jb | |||
| 08/27/2007 | 118000 | 50 | 09/15/2004 |
| Tl*the contact owns a 1997 nissan quest. the contact smells gasoline in the passenger compartment when the vehicle is started. when the heat is activated, the odor intensifies. there is no visible leak. the dealer stated that the vin was not included in any recalls. the vehicle is more than ten years old. the current mileage was 121,000 and failure mileage was 118,000. updated 12/31/07 *bf updated *jb | |||
| 08/01/2005 | 1 | 11/05/2003 | |
| I bought this nissan quest 1997 two years ago and i was told there is a faulty gas tank that can cause a fire. i contacted dealers in my area and was told the repair was done in one of the dealers but they never wanted to provided anything in writing that shows the repair. courtesy nissan in tampa florida was terrible and didn't want to help, i contacted nissan at the 1800 number and this guy chris at extension 8443 told me i was going to receive a letter showing the repair but i waited two weeks and never received nothing, when i called him back he never responded to my calls and i spoke with tammy at extension 3879 and said what chris told me was a lie i am very tired of this company lying to me everytime i call ,i just wanted this people to be investigated, they have a terrible service at the 1800 number and i feel like me and my kids are traveling in a dangerous van, i won't recommend anybody to buy nissan quest or dealing with nissan courtesy at tampa or the 1800 nissan number, i wish somebody can investigate these people and do something about it, because i don't think is fair to buy a car with a dangerous recall and they don't even want to provide information if it was fixed or not or at least have it check. i won't buy a nissan ever in my life, terrible company.*jb | |||
| 07/15/2001 | 0 | ||
| Whenever tank is full of fuel there is a big thumping sound. consumer drove vehicle about 3 blocks, and got out of vehicle and noticed fuel spraying out, like a shower. consumer has yet to contact dealer. please pr0vide any further information.*ak | |||
| 03/01/2001 | 1 | 03/03/2001 | |
| After consumer purchased vehicle, and after driving of vehicle for about a day, fuel tank started to lose all its fuel. contacted dealer, and dealer was trying to fix problem. *ak *slc | |||