Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | ||||||||||||||||
| 04V103000 | NISSAN NORTH AMERICA, INC. | from 03/26/2003 to 09/02/2003 | V (Vehicle) | 13757 | 06/23/2004 | MFR | NISSAN NORTH AMERICA, INC. | 03/01/2004 | 03/02/2004 | 571 | 208 | |||||
| Defect Summary | Certain passenger vehicles fail to comply with the advanced air bag requirements of federal motor vehicle safety standard no. 208, occupant crash protection. the air bag for the front passenger seat is to be turned off (so that it does not inflate) when certain occupants, such as small children, are in the front seat. | |||||||||||||||
| Consequence Summary | This reduces the risk of such occupants being unjured by an inflating air bag in a collision. | |||||||||||||||
| Corrective Summary | Dealers will inspect the front passenger seat cushion/sensor assembly. if the seat cushion/sensor is found to be operating improperly, the seat will be removed and recalibrated. owner notification began on june 23, 2004. owners should contact nissan at 1-800-647-7261. | |||||||||||||||
| Notes | Nissan recall no. b0112.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS | |||||
| 04123 | 10/14/2004 | 10017047 | Air bag warning light is on (flashing) and consult-ii shows diagnostic trouble code b1136 (front lh side air bag module is shorted to ground). *tt | 10/21/2005 | |
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| NTB08-055A | 07/21/2008 | 10025522 | Srs precautions during service;improper maintenance, including incorrect removal and installation of the srs, can lead to a serious injury or death caused by unintentional activation of the srs on all nissan models with the srs systems. * | 08/15/2008 | |
| 07075 | 01/02/2008 | 07075C | 10023731 | Voluntary service campaign - 2004-05 quest and 2004-05 armada supplemental restraint system (srs) diagnosis sensor unit. *nj | 01/29/2008 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| AIR BAGS - SIDE/WINDOW | ||||||
| PE08004 | NISSAN NORTH AMERICA, INC. | 01/25/2008 | 05/30/2008 | SIDE AIR BAG NON-DEPLOYMENT | ||
| The subject vehicles are equipped with optional seat-mounted side air bags.all vehicles are equipped with standard frontal air bags and side air curtains.installation of the incorrect srs diagnosis sensor unit does not impair deployment of the frontal air bag and side air curtain in the event of a crash.no reports of non-deployment of the subject seat-mounted side air bags have been received by the manufacturer or by nhtsa.the warranty reports cited above represent vehicle inspections conducted under the service campaign and sensor replacement was required in 32 of these cases.the manufacturer reports a total of 151 sensor units sold as replacement parts for all purposes.investigation disclosed a low incidence of sensor replacement required under the service campaign to date.no incidents of real world non-deployment of the subject air bags were identified.this preliminary evaluation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 05/09/2008 | 56000 | 1 | |
| 5/10/08-just had a front end collision in our 2004 nissan quest minivan carrying myself, husband & 3 children-one in a carseat. driver in other vehicle failed to yield to my right of way and impact was made by my van to the side of her car with me going approx. 35mph and she was going about the same. my body came forward even with the seatbelt buckled, my sons chests are bruised from the seatbelts and none...none...of the airbags in that van deployed!!! we bought the van for safety reasons! we purchased it because of the side curtain airbags & not even the front airbags deployed! i want this looked into and i want some answers as to why they didn't deploy. were there even airbags in the van? obviously we haven't seen the damage in daylight hours, but at those speeds and since we hit head on at the very least the airbags in front should have deployed. thank you. *tr | |||
| 01/11/2008 | 44079 | 1 | 08/13/2004 |
| On 1-11-08 i was involved in a single car collision in my 2004 nissan quest. i was avoiding another vehicle and swerved into a cement barrier wal, head on. i then tried to correct the vehicle and struck the right front bumper into another cement wall. neither airbag deployed. my vehicle has been looked at by progressive and a body shop, plus sent for diagnostics to a nissan dealer. everyone agrees the airbags should have deployed. *tr | |||
| 06/01/2007 | 10 | 01/01/2004 | |
| My 2004 nissan quest passenger airbag sensor light occasionally comes on, signaling that it will not deploy, while my wife is seated in it. she weighs 120 pounds. though the sensor is supposedly working correctly - i would describe this as a design flaw. the sensor usually recognizes her in the seat, but if she sits off to the side, cross-legged or with a foot propped up, it does not work. nissan usa and our dealer say everything is fine and will not adjust anything or allow the airbag to always deploy. i advised them of my wife's weight and size - and they say the seat and airbag are fine. a passenger of this weight should always have an airbag deploy, regardless of foot position, if the car is flipping over or whether one's body is centrally located over the seat. nissan disagrees. passenger wasn't sitting correctly: r.i.p. -nissan. *tr | |||
| 07/09/2007 | 37500 | 1 | 04/01/2004 |
| Tl*the contact owns a 2004 nissan quest. while driving 65 mph, the contact drove over a tie down strap and both front air bags deployed without warning. there was no crash or any type of impact involved. the driver sustained minor burns on her left wrist and bicep along with bruises on her hip. the front seat passenger sustained minor burns, cuts, and scratches on her chest. as of july 10, 2007, the dealer has not inspected the vehicle to determine the cause of failure. the current and failure mileages were 37,500. | |||
| 01/31/2005 | 1 | ||
| Consumer experiencing delays in having the recall repairs performed on the 2004 nissan quest.*mr the consumer received 2 recall in the last 6 months. the last on was received january 2005 but the dealer hasn't contacted them to bring the vehicle in to correct the problem due to lack of parts. | |||
| 05/20/2005 | 12000 | ||
| I have a 2004 nissan quest which had a recall to fix a problem where the front passenger airbag sensor would cause an airbag to still deploy even if a child was sitting in that seat. after the recall was performed, my passenger airbag disabled indicator remains on even with an adult (weight 105lbs) in the passenger seat. we have brought this to the dealership and they report that the manufacturer says this is how it is intended to work and they will do nothing to fix the problem. the safety of my wife is at risk when i drive this vehicle since the airbag will not deploy during an accident when she is riding in the passenger seat. | |||
| 05/13/2005 | 13000 | 100 | |
| Passenger air bag will not deploy in the event of a crash. bill ray nissan of longwood, florida is unwilling to fix. | |||
| 08/01/2004 | 5 | 2 | 02/21/2004 |
| My van has been repeatedly in the shop since the day we bought. first it was the internal light relay, then noise from the ac, then the dvd/radio didn't work, then rattles from doors, back windows and seats, then all the recall items lastly more rattles in the back and the passenger airbag sensor which ive been informed cannot be fixed. they haven't come up with a fix for that problem yet. *ak | |||
| 09/08/2004 | 1 | ||
| Consumer received nhtsa recall 04v103000. took vehicle to the dealership and recall failed. the advanced air bag requirements of federal motor vehicle safety standard no. 208, occupant crash protection. air bag for the front passenger seat was to be turned off when certain occupants, such as small children, were in the front seat.*ak | |||
| 07/20/2004 | 1 | ||
| When an adult sits in the front passenger's seat the air bag would shut off. dealership was notified, but did not resolve the problem. *ak consumer is a 128 pound adult. *tc | |||
| 08/19/2004 | 2 | ||
| The consumer noticed while the passenger was sitting inside of the vehicle the air bag light appeared on the dashboard and remained on. the air bag light was deactivated because the passenger weighed 120 pounds. the weight sensor activated and malfunctioned. the consumer was able to drive the vehicle to the dealer for inspection. the mechanic informed the consumer that the vehicle was operating as designed. the consumer informed the mechanic that this problem has occurred more than once and has not been resolved. please fill in additional information. *jb | |||
| AIR BAGS - FRONTAL | |||
| 01/11/2008 | 44079 | 1 | 08/13/2004 |
| On 1-11-08 i was involved in a single car collision in my 2004 nissan quest. i was avoiding another vehicle and swerved into a cement barrier wal, head on. i then tried to correct the vehicle and struck the right front bumper into another cement wall. neither airbag deployed. my vehicle has been looked at by progressive and a body shop, plus sent for diagnostics to a nissan dealer. everyone agrees the airbags should have deployed. *tr | |||
| 04/05/2007 | 55000 | 1 | 09/07/2004 |
| I was driving on a side road with my daughters in the car when the airbag deployed for no reason. ten min utes later the car alarm sounded for 15 minutes nissan is claiming from the inspection that i was in a moderate to severe collision. this is totally not true. my daughters can attest to this. there are scraps under my car from the long gravel driveway that i use to drive to a horse farm. they are using these scraps as evidence of a collision. they will not repair the airbag or seatbelt. this is a huge safety issue for all 2004 quest owners.*ak | |||
| 05/20/2005 | 12000 | ||
| I have a 2004 nissan quest which had a recall to fix a problem where the front passenger airbag sensor would cause an airbag to still deploy even if a child was sitting in that seat. after the recall was performed, my passenger airbag disabled indicator remains on even with an adult (weight 105lbs) in the passenger seat. we have brought this to the dealership and they report that the manufacturer says this is how it is intended to work and they will do nothing to fix the problem. the safety of my wife is at risk when i drive this vehicle since the airbag will not deploy during an accident when she is riding in the passenger seat. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 06/15/2006 | 3100 | 7 | 12/15/2005 |
| Dt*: the contact stated while traveling various speeds, the airbag warning light remained illuminated after an occupant who weighed 115 pounds sat in the seat. the front passenger air bag would not deploy in the event of a crash when the air bag light was illuminated. on another occasion, an occupant who weighed 150 pounds sat in the passenger seat, and the air bag light remained illuminated. the vehicle was taken to the dealer, who performed a diagnostic, and did not provide any error codes. the dealer and contact encountered a nhtsa recall #04v103000, regarding the air bags: frontal: sensor/control module. the dealer determined the vehicle was not involved in the recall due to the vin. also, the fuel gauge on the instrument panel, did not display the correct amount of fuel in the fuel tank. the vehicle was taken to the dealer, who replaced the fuel tank, fuel pump, but the problem recurred. the manufacturer was not contacted. | |||
| 08/10/2006 | 21900 | 1 | 01/20/2004 |
| Passenger seat occasionally stays lit when adult is in front passanger seat. which means that the air bags will not deploy (safety feature for children in front seat)scheduled to bring car in to nissan. | |||
| 06/01/2004 | 7000 | 1 | 01/16/2004 |
| Dt*: the contact stated the airbags fail to operate in the vehicle. there is a nhtsa recall, #04v103000 concerning the airbags frontal sensor/control module; however the recall did not correct the problem. the vehicle is having the same problems again. the dealer was alerted however no additional repairs were made. updated 03/20/06. *jb | |||
| 01/28/2004 | 4 | 01/28/2004 | |
| Car was brought in for a recall of the airbag sensor and the automatic sliding side door. airbag sensor is still not functioning properly after 4 attempts at fixing it. side door not properly functioning but service department can't 'duplicate' it so they say it's fine. car is still in the shop, will be for a total (for this trip) of almost 4 weeks, until a rep from nissan comes to try and fix it. electrical system is a mess, lights, windows, power seats, doors, seem to act on their own. nissan refuses to believe me! driver side passenger (non-power) door sticks, can barely open it myself. flat tire light comes on when temperature outside dips. beware of airbag sensor, try to check it yourself using different weight people. very dangerous! *jb | |||
| 06/29/2005 | 25044 | 1 | 10/25/2003 |
| I brought my 2004 nissan quest (vin 5n1bv28ux4n310433) in for a recall for the passenger side seat airbag in june of 2005 to southern states nissan in raleigh, nc. nissan stated that the sensor in the seat did not meet the federal requirements and they would fix it. when i received the vehicle back, i found that when i sit in the passenger seat the passenger airbag off light would turn on and remain on for my entire trip. normally, this light is supposed to turn off after 5 or so seconds indicated that the airbag is in fact activated to deploy. this light would come on about 90% of the time that i sat in the seat. i am 5 feet 8 inches tall and weigh 120 pounds. i have contacted nissan and the better business bureau to advise them of this issue. nissan has told me that they recalibrated the seat correctly and that i should sit in another quest that has been recalibrated. i have been back to the dealer several times and chip a technician there verified that the light is indeed on when i sit in the seat. months have gone by and both the dealer and nissan are telling me to wait for another recalibrated 2004 quest to come in and that i should drive down and sit in it. they have yet to get in one of these vehicles for me to sit in. i is now the end of october and i continue to have to sit in a passenger seat where the airbag is inoperable when i sit in it and nissan is taking a cavalier attitude toward this. nissan and the dealer point the finger at each other. the better business bureau has told me that they have had lots of complaints about airbag sensors in general and they are not going to get involved. i understand that the sensors are calibrated to detect a child sitting in the seat - but - these sensors should be able to detect a person with a 120 pound frame! please help! *jb | |||
| 09/28/2005 | 1 | ||
| Consumer was never notified of a recall on airbag sensor. *ts the consumer learned of recall 04v103000 about a year later on a website. the vehicle was taken tot he dealer for repairs. the dealer claimed that they shipped the seat to california to be repaired. the consumer found it hard to believe that the seat was shipped and repaired on 3 1/2 days. when the vehicle was returned to the consumer the air bag sensor still malfunctioned. when an adult was in the seat the air bag sensor light illuminated intermittently. the dealer was unable to duplicate the problem and told the consumer that the adult in the seat must sit perfectly still in the middle of the seat. the dealer refused to provide any further repairs. *nm | |||
| 10/01/2004 | 400 | 09/13/2003 | |
| The passenger air bag off light stays lit indicating that the air bag will not deploy when my wife sits in the front passenger seat. this condition occurs 99 out of 100 times my wife sits in the seat. she is petite and weighs between 102 and 103 pounds. i think that this is a safety hazard and i am very concerned. unknown when the exact start date was. noticed it more after the recall. *jb | |||
| 04/01/2004 | 400 | 09/13/2003 | |
| The pass air bag off light stays lit indicating that the air bag will not deploy when my wife sits in the front passenger seat. this condition occurs 99 out of 100 times my wife sits in the seat. she is petite and weighs between 102 and 103 pounds. i think that this is a safety hazard & am very concerned. *nm | |||
| 05/20/2005 | 12000 | ||
| I have a 2004 nissan quest which had a recall to fix a problem where the front passenger airbag sensor would cause an airbag to still deploy even if a child was sitting in that seat. after the recall was performed, my passenger airbag disabled indicator remains on even with an adult (weight 105lbs) in the passenger seat. we have brought this to the dealership and they report that the manufacturer says this is how it is intended to work and they will do nothing to fix the problem. the safety of my wife is at risk when i drive this vehicle since the airbag will not deploy during an accident when she is riding in the passenger seat. | |||
| 09/15/2003 | 444 | 27 | |
| Nissan quest 2004 service engine soon light on and problems with steering. *bf the service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), srs light had come on after recall campaign #04v103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 mph, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak. *sc *jb | |||
| 01/03/2005 | 16500 | 1 | 06/28/2004 |
| Prior to a recall by nissan had no problems with the front passenger air bag system. after nissan recalibrated the ods, the air bag off sign frequently lights up when my wife is in the front passenger seat. she weighs 125 lbs. although the recall notice said that the seat is adjusted for 6-year children, i was informed by the dealer that the ods is adjusted for a 95-100 lb person. at this time i am waiting for the dealer to inform me as to whether nissan will readjust the ods.*ak | |||
| 11/01/2004 | 1 | ||
| Prior to recall front passenger seat srs always activated when my wife sat in the seat. now unless she shift her weight around it do not activated. *bf as a result of repairs to the front passenger seat ods, required by fmv55208 and recall# 04v103000. *sc | |||
| 12/01/2004 | 1 | ||
| Nhtsa campaign 04v103000; nissan issued an air bag sensor recall. the vehicle was not included in the recall, but the consumer experienced the same problem as those vehicles that were recalled the light would remain on. *jb | |||
| 09/20/2004 | 1 | ||
| Malfunction of sliding door and air bag after recall work was performed. *bf neither of these systems had a problem prior to the vehicle being taken to the dealer for service. the dealer has agreed to look at the sliding door but refuses to look at the air bag problem. *nm *tc *jb | |||
| 10/01/2004 | 1 | 08/25/2004 | |
| Air bag sensor not functioning properly. *bf the consumer received a recall notice regarding the air bag. the recall stated individuals riding in the passenger that are a certain weight (between 100-120 pounds, in some cases the air bag may deploy inadvertently. the consumer stated that nissan should also be concerned about the driver who maybe 100-120 pounds as well and that the air bag could deploy as well. the consumer stated when he went to retrieve the vehicle and proceeded to drive he noticed the air bag light was on, when he his wife was in the passenger seat. the air bag light was not on when the consumer left the vehicle at the dealer. *jb *jb | |||
| 01/01/1901 | 1 | ||
| Recall notice on front passenger seat occupant detection system. *bf the consumer received recall in reference to the vehicle's front passenger seat occupant detection system. the vehicle was taken to the dealer for recall repairs. now that the vehicle has been repaired the system malfunctions. when and adult is in the seated the passenger air bag off light illuminates. the vehicle was returned to the dealer who explained that eh vehicle was performing to nissan's specifications. *nm | |||
| 09/25/2004 | 1 | ||
| 2004 nissan quest recalled to repair front passenger seat occupancy sensor. air bag worked fine before, but now won't activate with adult in seat.*ak | |||
| 09/27/2004 | 12000 | 2 | |
| Airbag on the front passenger's side was recalibrated via recall 04v103000 concerning air bag sensor. currently, air bag did not become activated even when the passenger weighed 125 lbs. calibrations were in specification, according to the service manager who did not appear to be too concerned when consumer addressed this issue. *ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| 09/27/2004 | 1 | ||
| While driving consumer noticed that the passenger 's side seat air bag inadvertently deployed . no injuries reported. consumer took vehicle to dealer for inspection, and mechanic determined that air passenger's side bag needed to be replaced. *ak | |||
| 08/10/2004 | 28000 | 1 | 09/01/2003 |
| Whenever an occupant that weighed over 120 pounds was seated in the front passenger's side seat air bag warning light came on, which rendered the air bag inoperative. this only started occurring after the dealership performed airbag sensor recall 04v103000 repairs. *ak the consumer stated that he would like the old sensor back because it was working fine. *tc | |||