Consumer Complaints


Fail datemilesoccurencesPurchase date
OTHER
02/27/20075008/10/2003
 Tl*- the contact owns a 2004 nissan quest with an odometer reading of 38,000 miles. the contact stated that the controls on the instrument panel were unsafe because they were hard to use while driving. when the contact would try to use the defroster it was difficult because of the location on the dashboard and caused a distraction while driving. she had to roll down the windows until she came to a stop to turn on the defroster. also, the speedometer which was located on the center of the dashboard made it difficult to see. the driver stated that the only thing that was located in the dashboard with all the controls in the center was a storage compartment which was a dangerous design flaw. nissan has since fixed the problem with the newer models. the contact felt that the recall solution for the middle seat latch was a bad solution because they only used four plastic pegs and a piece of cloth. the current mileage was 38,000.*ak the consumer feels that the older designs she be recalled because it is too difficult to operate safely while driving. update 4/25/07*tr
02/26/2007110/10/2006
 The model of the van is a nissan quest model year 2004. the only door with a key lock is the driver's side door. we have a remote lock/unlock which was provided when the car was new. this remote is not covered by warranty even though if defective would prevent someone from entering the vehicle if the driver's side lock is frozen, damaged or inaccessible.*jb
12/29/2005480003
 I brought this car and it has just gave me problems. the dealership also has caused me to many problems. i tried to make an arrangement with the dealership so that they could help me with the problems the car was giving me, but they didn't want to help me with anything they told me that now that i had it was my problem and i had to deal with it. *jb
01/02/2006108/28/2004
 When i turn a/c & heater button circling the air out, i hear an annoying noise from ventilator. i had same problem about 2-3 months ago, so i dropped off my car to all brand nissan for a while. however, the noise became worse recently. the dealer said,we don't know what caused the noise. it was just a multi function problem we believe. however, we changed a part what we had to do. that was heard when i dropped off my car 2-3 months ago. i am wondering that if the problem affect to other function or if nissan dealer doesn't fix it completely. if my wonder is right, i would like to trade my car to new one and or the dealer guarantees to fix it completely/ clearly. *jb
02/06/2004
 I have a nissan quest 2004 that i am having trouble with the sliding doors. the deal has tried to fix them a number of times but the problem continues. when the doors are opened for someone to go into the back they close on people. this does not happen everytime but they are extremely heavy doors and hurt when they hit you. i do not understand why there is not a sensor in the door frame to prevent this from closing if someone is in the doorway. it seems extremely unsafe.
01/01/19011
 Problems with 2004 nissan quest.*mr the consumer was not able to use the fresh air setting in the vehicle. the cool air from the outside became heated by the engine thus causing warm air to enter the cabin of the vehicle instead of cool air. *nm
05/06/20045400404/19/2004
 A/c problems, rattles, sliding doors raking paint off of sides of vehicle. *nm
07/01/20041000403/31/2004
 On march 31 2004, my wife and i purchased a 2004 nissan quest se. (vin 5n1bv2u44n352872). the reason for the purchase was due to the size and ages of our family members. we have 4 children. they are aged as follows: 14 years, 11 years, 20 months, 6 weeks. since we have purchased this vehicle we have had the same problem over and over. with about 350 miles on it, the air conditioner locked up and the compressor was replaced. around may we noticed the ac was not cooling the van off at all. keep in mind we are in texas and this is one of the milder months. we took the van in sometime in early june to have them look at it. shortly there after they returned the vehicle stating it was performing to manufacturer's specifications. i then went and purchased a ac vent thermometer. on low the temperature blowing out of the vents is cold around 50 degrees fahrenheit. however when you turn it to medium or high speed the temperature that blows out at the vents is around 70-75 degrees. this temperature is consistent even after the car has been running at highway speeds for approximately 30-35 minutes with an outside temperature of around 90. (which again is mild for a texas summer). with the air on high for 30-35 minutes the temperature in the cabin at the middle row of seats is 87 degrees. this is also with the rear air on high as well. my child's pediatrician advised me to not let my infant ride in these temperatures for extended periods of time due to the possibility of dehydration. so, basically i am in a $35,000 (msrp) automobile that i can not let my child ride in on any trips for fear that he may get sick. this is not right and i should not have to suffer nor should my child. the vehicle is simply not performing as it should.*ak