Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 08/23/2010 | 84000 | ||
| Tl* the contact owns a 2004 nissan quest. the contact was driving 45 mph when the entire front end of the vehicle began shaking violently. the tires were changed and new tires were installed but the shaking persisted. the tire sensor and air bag warning light continued to illuminate continuously. the vehicle was taken to the dealer who stated that there were no recalls on the vehicle and did not attempt to repair or inspect the failure. the manufacturer was not contacted. the failure mileage was 84,000. | |||
| 08/23/2010 | 84000 | ||
| Tl-the contact owns a 2004 nissan quest. the contact stated while driving 45 mph to 60 mph the entire front end shakes violently. the tires were changed and new tires were installed but the shaking continues. the tire sensor and air bags warning light continues to illuminate and will not go out. all the electrical wiring system within the vehicle was also changed and reinstalled. the vehicle was taken to the dealer who stated there are no recalls on his vehicle and did not attempt to repair or inspect the failure. the manufacturer was not contacted. the failure mileage was 84,000...mw | |||
| 09/28/2005 | 29972 | 1 | 09/13/2003 |
| I have a harmonic vibration felt through the steering wheel on my 04 quest s. over long distances, the shaking causes numbness of the hands. the dealer has attempted to resolve the problem three times before ultimately declaring that this is the normal operating condition of the vehicle. i believe that this is completely unacceptable. this is a log of what was done to resolve the issue: month 22 in service: 28-jun-05 @ 29,972 miles - replaced all four goodyear eagle ls 225/65r16 tires as per dealer recommendation. reason: worn. (part# oetir-06482). this is when the shimmy effect became obvious. the problem was reported to the dealer. month 23 in service: 15-aug-05 @ 32,305 miles - re balanced all 4 tires. no effect. month 23 in service: 22-aug-05 @ 32,727 miles - replaced front two tires. tires road force balanced. no effect. month 24 in service: 7-sep-05 @ 33,101 miles - re balanced all wheels and checked road force. checked front hub runout. adjusted steering rack force. cleaned all mating surfaces between hub and rotor and rotor and wheel. dealer claims road tested ok. no effect. month 25 in service: 28-sep-05 @ 33,985 miles - road test. dealer states normal operating condition for vehicle. i have reported the issue to nissan consumer affairs (case # 5066744) but they refuse to accept responsibility for the issue by stating that it is a normal operating condition. *nm | |||
| 09/15/2003 | 444 | 27 | |
| Nissan quest 2004 service engine soon light on and problems with steering. *bf the service engine soon light had come on 3 times, creaking was felt in the steering wheel and or the front end, sounds were heard coming from the engine compartment, computer tire monitor indicated a flat tire and or low tire pressure during cold weather, the vehicle would run for five minutes then go up to 4 degrees higher (over inflated), when the weather was warm, the setting would then be above 40 psi which was dangerous to drive if not adjusted (incorrect results on the display), srs light had come on after recall campaign #04v103000 was performed, driver's side power window was intermittent, sliding doors made loud bump noise when opened all the way, especially on inclines, heat outlets located on the floor behind the first row seat can't be controlled by the passenger rear controls, the dome lights were not working, the door rattled, the drivers side front window would not move, the window switch has an open circuit, the vehicle was jerking upon acceleration at 30 mph, rear heater was blowing cold air, there was a heavy grinding noise when the vehicle was first started after sitting for more than one hour along with the power steering, transmission fluid leaked a reddish/purple fluid on the garage floor, the interior lights were inoperative and there was an evaporation leak. *sc *jb | |||
| 12/17/2004 | 1 | ||
| While driving 45 mph, the consumer heard a loud knocking noise coming from the front of the vehicle. suddenly, the vehicle vibrated uncontrollably. *jb | |||
| SUSPENSION - FRONT | |||
| 04/07/2009 | 85000 | ||
| We bought our quest used from a honda dealership in december 2008. we were told it was in very good condition. the electric doors do not always open or close when we want them to... they seem to have a mind of their own. the passenger airbags turn themselves on and off. after only driving it for a few months, the front end started popping when we would turn a corner. we checked the lower ball joints, being as this is a typical characteristic. there was no problem with them. we continued to drive it. about 3 months ago, the van started shaking real bad when we would brake, and the front tires started lifting tread. we took the van to a mechanic to check the alignment and source of shaking. he told us the alignment was fine... no adjustments were needed. he said the popping was the ball joints. we bought two new ball joints, and upon removing the control arm and ball joint assembly, we realized the problem was in the rear bushing of the front control arm, not the ball joint. the rubber is rotted out. you can not see this problem until you remove the whole arm. i was told i had to hit a curb really hard to break these, but have not hit any curbs hard ever in this van. i feel the dealer should have to fix this, since i have noticed this is an extrememly reoccuring problem with this year/make/model. upon replacing the tires, the new ones treads are lifting. they were replaced 6 weeks ago. | |||
| 07/20/2010 | 85000 | ||
| At only 85,000 miles both front control arms needed to be replaced. cause of failure - the front strutts had worn out, once they wore out they placed additional stress on the control arms which failed. total bill just $1,783.00. the dealership did not see this when they replaced the brakes approx 3 weeks prior. we noticed it, because the front end started making a crunching noise when the brakes were applied, and i thought it had to do with the brakes that were just replaced. | |||
| 04/08/2005 | 19000 | 1 | 11/25/2003 |
| 2004 nissan quest sl with constant steering wheel vibration from front wheels when driving 60+mph. all 4 tires have been balanced by a nissan dealer 3 times and the problem still exist. the tire pressure is checked to be fine, and problem is still occurring. *jb | |||
| 08/23/2004 | 501 | 1 | 08/14/2003 |
| I bought my vehicle in dealer new nissan quest 2004, and since i bought had the problem when you stop and you try to accelerate the transmission stock when i keep press the gas accelerate after the 40 mph the car start to respond really slowly. when i drop the car to service in the dealer the service people said is this problem dont ocurr all the time its very difficult to identify what happen. the last time happen my car went to dealer in tower because dont want to run. another problem is vibration in front when i driving i feel vibration in all the front and when i going to stop its more vibration and feeling terrible. the dealer balance mi tire 6 times all ready in one year and aligment and rotate. i think its no normal this problem.*ak | |||
| SUSPENSION - REAR | |||
| 01/01/2004 | 100 | 20 | 12/31/2003 |
| Dt: the contact owns a 2004 nissan quest. there have been several problems, such as unidentified noises that came from the rear of the vehicle. when applying brakes at red lights the car will respond by accelerating. when driving through turns or an intersection the car responded in third gear instead of first. the doors vibrated as if they will open by themselves. the vehicle has been to the dealer numerous times, which was most often deemed normal by the nissan dealer. also,the steering wheel made noises. this was discovered by nissan after complaining three times, and a manufacturer's representative who duplicated the problem and found a broken plastic piece within the steering. this vehicle was under lemon law investigation. the dealer was unable to provide any explanations as to why these problems occurred. there have been multiple corrections, at least ten times. recently there was a recall on the second row seats, but recall repairs could not be performed until december 2005. *ak | |||