Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VEHICLE SPEED CONTROL | |||
| 07/05/2010 | 60000 | ||
| I have had an intermittent electrical issue with my nissan quest for the last few years (since 60,000 miles, now at 100,000 miles). the dealer has been unable to properly diagnose this issue over a period of years, and it is a safety concern. suddenly the speedometer drops to zero when i am driving and all the dashboard hazard lights go on. when i am able to pull over and turn off and restart the car, the check engine light remains on and the car is ok for a few days/weeks/months. then it all happens again. they have changed sensors, tightened all electrical connections, and now would like to change the abs actuator assembly. i notice online that this is a problem that many owners of 2004 quests have, and seems to be a serious safety issue. i have not allowed my children to drive my car. i feel this needs a recall from nissan to correct. | |||
| 12/15/2006 | 20500 | 3 | 05/01/2006 |
| Dt*: the contact stated while driving various speeds, the engine stalled without warning. afterwards, the engine would not restart, and the vehicle was towed to the dealer. initially, the dealer determined the battery needed to be replaced, but the problem persisted. the dealer later determined the throttle body needed to be replaced. after the replacement, the stalling continued, and the vehicle was taken to the dealer to await installation of a data recorder to record any type of failure within the vehicle. the manufacturer was alerted. | |||
| 01/01/2004 | 100 | 20 | 12/31/2003 |
| Dt: the contact owns a 2004 nissan quest. there have been several problems, such as unidentified noises that came from the rear of the vehicle. when applying brakes at red lights the car will respond by accelerating. when driving through turns or an intersection the car responded in third gear instead of first. the doors vibrated as if they will open by themselves. the vehicle has been to the dealer numerous times, which was most often deemed normal by the nissan dealer. also,the steering wheel made noises. this was discovered by nissan after complaining three times, and a manufacturer's representative who duplicated the problem and found a broken plastic piece within the steering. this vehicle was under lemon law investigation. the dealer was unable to provide any explanations as to why these problems occurred. there have been multiple corrections, at least ten times. recently there was a recall on the second row seats, but recall repairs could not be performed until december 2005. *ak | |||
| 07/10/2004 | 3 | 08/28/2003 | |
| Three days after purchasing my 2004 nissan quest the driver side window would not close, after 3 days at the dealer the problem was fixed only to happen a few months later. today while driving 70 mph my van lost power causing me to pull to the side of a busy interstate. when i pressed the gas pedal the rpm's would go up, but there was no power. the van would not go over 20 mph. i contacted the dealer and was given a rental car. i have to wait until monday morning for the service depatment to open. my van only has 26,000 miles on it.*ak | |||
| VEHICLE SPEED CONTROL - ACCELERATOR PEDAL | |||
| 06/20/2004 | 2 | ||
| While applying the accelerator pedal vehicle hesitated to accelerate. consumer applied the accelerator pedal numerous times and vehicle accelerated uncontrollably. consumer applied the brake pedal and the vehicle continued to accelerate. consumer was able to maintain control of the vehicle, and pulled over. vehicle was taken to the dealer for inspection, and mechanic determined that the throttle body needed to be replaced. *ak | |||
| 10/28/2004 | 58000 | 1 | |
| Intermittently accelerator pedal would go to the floor, but vehicle would hesitate. dealership was notified, but did not resolve the problem.*ak | |||
| VEHICLE SPEED CONTROL - CRUISE CONTROL | |||
| 07/17/2006 | 1 | 03/20/2004 | |
| It is in the shop right now for issues with handling, the liftgate arm coming out of the door, abs, slip, traction lights are on all the time, cruise control is inoperable, rear wiper assembly has broken for the second time, front washer fluid is not working. most notably are the issues with the liftgate and handling. we took the vehicle into the dealer several months ago for both issues. our liftgate would never open on the first try. they checked into it and kept the vehicle for several days. we were given a rental and told they would pay for it and in the end they charged our credit card for it. they had a tech from nissan fly out to look at it. they informed us that they were waiting on parts. we picked up the vehicle and never heard from them again. the other day i went out to open the door. it had pulled the molding loose and i could see metal shavings at the end of the strut. we have had it in with complaints about the handling before. we suspected that the rotors were to blame. every time we brought this up we were told that wasn't the case. we were told to replace the brakes to solve the issue. we then replaced all four tires. nothing has solved the problem. when driving on the highway the steering wheel shakes and the vehicle shudders when the brakes are applied. it has been doing this since approximately 15,000 miles. the ac blow hot if you sit for more than a few minutes with the engine running. if you rev the engine, it just blows hotter. you have to drive around for several minutes to get the ac to blow cold again. we are less than happy with nissan's customer service. we have called them several times and emailed and have had no resolution on any complaint. we have been told by them that a rep will call us and it has never happened. *jb | |||