Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
NTB-11-00501/14/201110035684Nissan: navigation map data update matrix. affecting all vehicles 2003-11 except leaf, equipped with navigation system. customer is mailed update disc(s) or sd card and installs data; dealership is mailed update disc(s) and the dealershi03/02/2011
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
NTB-10-04603/19/201010033346Nissan: revised vq35 engine timing chain procedures. removal and installation procedures for the vq35 engine front timing chain case and timing chains (primary and secondary) have bee updated to no longer require removal of rocker covers08/11/2010
NTB-09-12911/17/200910032506Nissan: vent control valve replacement. when replacing the evap canister vent control valve for reason: use the one listed on page 2; for vent control valve replacement procedure, refer to the appropriate section of the electronic service04/07/2010
0412510/26/200410016791Revised sliding door initialization procedure. *sc10/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
01/01/2006500010002/01/2005
 I have had the van in the shop at least 4 times(~15 days) with ongoing problems which include: the windows failing to roll up when button is pushed, the gas gauge failing to register gas after filling it up, the gas meter after a half a tank never registers correctly (when light indicates no gas and tank is filled the van will only take 16 gallons and owners manual indicates a 20 gallon tank), the transmission slips, the sliding doors squeak and rattle, rear interior clamps on floor of car are rusting, idiot lights come on intermittently, the gaskets on the doors are coming off, the heated seats haven't worked in high and low, the entertainment system doesn't respond to rear av, and the air conditioner is not cool enough and it stinks. the automatic slide doors will not stop for small objects but this product was designed for families. these doors will remove a child's finger and the switch to initiate the auto slide is low, where one child can push it while another is getting in, or has their hand in the way and didn't realize their brother pushed the button. i did my own little research test, i got pencils and everywhere i placed a pencil the door closed with the pencil being snapped into many pieces and crunched up in the door. then i tried the same thing on my friend's honda, but the honda's auto slide doors bounced off every time. nissan only designed their doors to respond to large extremities. i have an attorney and i am going through a process for lemon law. i didn't realize the issues with the van in a few days so i don't think nissan service will resolve all these issues in 2 days with a special nissan engineer sent out from the company as part of my lemon law process. and in regards to the sliding door concerns all anyone will say is that the doors are performing the way they were designed to. so nissan designed a product for families that will remove a small hand or finger. *jb
08/14/20051202/21/2005
 Intermittent compressor & ac/ hvac system failure, while driving with ac on air will turn warm for some time and then get cold, sometimes can hear the compressor turn on and off. dealer will not fix, as they state that they can not replicate the problem, service tech says oh it is a poor design and is supposed to cycle warm air. *jb
03/01/2005702/22/2005
 Dt: the contact owned a 2005 nissan questand had several problems with this vehicle, such as air conditioner compressor went out/the vehicle pulled to the left/two sliding doors vibrated while in motion/right passenger door was very hard to open and close, and dashboard made a funny noise. also, when reaching 30 mph the vehicle made a noise and stopped. also, did this when reaching 60 mph. the back windows while open and in motion vibrated. she was afriad the windows will break. contact checked into the lemon law. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
11/01/2005110/21/2005
 Consumer complaint regarding nissan quest recall for seat mechanism. *ts the consumer stated the dealer failed to disclose the recall. the manufacturer will not correct the problem until december 2005. the consumer stated the vehicle should have been repaired before it was sold. the sound through the dvd was full of static. *jb