Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
08/01/200858000
 Tl*the contact owns a 2005 nissan quest. the contact stated that the windows and door locks on the vehicle are defective. when he rolls up the windows, they roll back down automatically. also, the doors do not remain locked. the dealer stated that they need to diagnose the vehicle in order to locate the cause of the failures. the contact will take the vehicle to the dealer. the current and failure mileages were 58,000.
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
02/14/2008504584
 Tl*the contact owns a 2005 nissan quest. on four different occasions, while driving 25 mph, the passenger side door swung open by itself. the contact took the vehicle to the dealer and they stated that the sliding door actuator failed. the contact stated that nhtsa campaign id number 04v186000 (latches/locks/linkages:doors:latch) was available for the 2004 models, which she thought should be extended to the 2005 models as well. the purchase date was unknown. the current mileage was 51,575 and failure mileage was 50,458.
01/01/2006500010002/01/2005
 I have had the van in the shop at least 4 times(~15 days) with ongoing problems which include: the windows failing to roll up when button is pushed, the gas gauge failing to register gas after filling it up, the gas meter after a half a tank never registers correctly (when light indicates no gas and tank is filled the van will only take 16 gallons and owners manual indicates a 20 gallon tank), the transmission slips, the sliding doors squeak and rattle, rear interior clamps on floor of car are rusting, idiot lights come on intermittently, the gaskets on the doors are coming off, the heated seats haven't worked in high and low, the entertainment system doesn't respond to rear av, and the air conditioner is not cool enough and it stinks. the automatic slide doors will not stop for small objects but this product was designed for families. these doors will remove a child's finger and the switch to initiate the auto slide is low, where one child can push it while another is getting in, or has their hand in the way and didn't realize their brother pushed the button. i did my own little research test, i got pencils and everywhere i placed a pencil the door closed with the pencil being snapped into many pieces and crunched up in the door. then i tried the same thing on my friend's honda, but the honda's auto slide doors bounced off every time. nissan only designed their doors to respond to large extremities. i have an attorney and i am going through a process for lemon law. i didn't realize the issues with the van in a few days so i don't think nissan service will resolve all these issues in 2 days with a special nissan engineer sent out from the company as part of my lemon law process. and in regards to the sliding door concerns all anyone will say is that the doors are performing the way they were designed to. so nissan designed a product for families that will remove a small hand or finger. *jb
05/01/200630000105/21/2005
 Dt*: the contact stated the automatic sliding door failed to stop when objects were in the way. the dealer was unable to duplicate the problem. the manufacturer was alerted.*ak