Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/14/201026000
 Tl*the contact owns a 2007 nissan quest. while driving at 30 mph, the vehicle suddenly began to accelerate. the contact shifted into neutral to stop the vehicle. the vehicle was taken to an authorized dealership but the dealer stated that nothing was wrong with the vehicle. the contact called the manufacturer and filed a complaint. the vehicle had not been repaired at the time of the complaint. the current and failure mileages were approximately 26,000.
01/17/20073800207/21/2006
 On this date our 2007 nissan quest van, while stopped at a stop light surged to over 3500 rpms (this is an estimate because i did look at the rpms until after the peak of revving). i stood on the brakes and kept the van from moving into the intersection, then shoved it into neutral. the engine came back to normal rpm range. on 2/9/07 i was stopped at a stop sign and the van once again surged, this time i noted it went over 5000 rpms. i jammed on the brakes and kept it from moving into on coming traffic. i shoved it into neutral again avoiding an accident, the rpms returned to normal range. i made the dealership aware of both incidents and had it into service both times. they found nothing wrong and made no repairs. we then called nissan customer service and lodged a complaint. a factory technician inspected the van on 3/19/07. he found nothing wrong, made no repairs and declared that the van was fine. we will not drive the van and my wife who is disabled, is left without the use of her motorized wheelchair. we bought the van for the express purpose of using it to transport her chair. we have been without our van for over 2 and 1/2 months as of today's date, 3/31/07. thank you for any help you may be able to give.