Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELECTRICAL SYSTEM - SOFTWARE | ||||||||||||||||
| 12V076000 | NISSAN NORTH AMERICA, INC. | from 07/29/2010 to 02/21/2012 | V (Vehicle) | 23531 | MFR | NISSAN NORTH AMERICA, INC. | 02/29/2012 | 02/29/2012 | ||||||||
| Defect Summary | Nissan is recalling certain model year 2011-2012 nissan quest vehicles, manufactured from july 29, 2010, through february 21, 2012. due to software programming, while driving at slow speeds or idling on a decline with | |||||||||||||||
| Consequence Summary | Vehicle stalling could increase the risk of a crash. | |||||||||||||||
| Corrective Summary | Nissan will notify owners, and dealers will reprogram the fuel pump control module, free of charge. the safety recall is expected to begin during mid march 2012. owners may contact nissan customer service at 1-800-647-7261. | |||||||||||||||
| Notes | Customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| ELECTRICAL SYSTEM | |||||
| NTB-11-075 | 08/04/2011 | 10040745 | Ready | 09/12/2011 | |
| NTB-11-075 | 08/04/2011 | 10040745 | Nissan: 2011 quest. the distance to empty mode on the display is not calculating correctly. *rm | 09/12/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ELECTRICAL SYSTEM | |||
| 07/19/2011 | 2103 | ||
| Purchased brand new vehicle on 4/20/11, on 7/20/11 car would not start. had to tow car to dealership, they said it was the battery and they would recharge it. we requested that they install a new battery and they finally did. yesterday 3/3/11 we had the same problem. went into a store for 5 minutes, returned to the car and it was totally dead. had to have the car towed to dealership again. as of this writing not sure what the outcome will be. since the 3rd was a saturday, our car is now sitting at the dealerhsip and we are sitting by the computer because we do not have any means of transportation. just noticed a new recall when i went on this website for the quest but not sure if this is part of the problem. this is a very dangerous situation. we cannot allow nissan to get away with putting customers in danger. i am awaiting the results of their evaluation. this car was just in for service on 2/11/11 with a complete check of the system and we were told everything was good. 3 weeks later we have a car that is sitting in their lot waiting to be looked at. | |||