Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS | |||||
| NTB-11-091 | 10/05/2011 | 10041748 | Nissan: the nozzle on 2011 and 2012 quest is diffcult to use to refuel the fuel tank. *pe | 11/02/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL SYSTEM, GASOLINE | |||
| 12/08/2011 | 6200 | ||
| The fuel indication light came on while departing our neighborhood, while going down a hill to a stop sign the vehicle stalled and whould not restart. had to fill the tank via a gas can to make it to the station. gas light came on tonight march 15th while in interstate and drove approximately 7 miles and parked. indicator at the time still said we had approximately 40 miles. parked on a decline and car would not start when we returned. again filled tank with a gallon of gas and drove to station where we filled with an additional 14 gallons. 14 gallons + 1 gallon from can = 15 gallons....in a supposed 20 gallon tank? the math isn't adding up. luckily our children haven't been in the car on either occurrence nor have we stalled on a busy highway where a serious accident could occur as a result. there is an obvious problem with the 2011 nissan quest fuel tank or pump which is causing the vehicle to stall or not start when there is more than 4-5 gallons of gas in the tank. this needs to be recalled and corrected before somebody is killed. there are countless forums online now that we have just found tonight with people across the country experiencing the same issue....with dealerships not offering any assistance. please help. | |||
| 02/01/2012 | 10500 | ||
| This car has completly shut off on me 5 times in the past month! i have had to have gas delivered to me all of these time to be able to drive. on most of these occasions i have had over 1/4 take and had no warning lights on indication fuel level was low. this seems to be a common problem that nissan is refusing to recognize or do anything about. we took the van in for service and were fist told they had never heard of this issue but then another worker told us they just had someone with the same issue and they replaced the tank yet the problem was not solved. my dealership is mossy nissan of oceanside ca, and they have been a nightmare. we are driving across the us on military orders in this van with our 2 small childern, and this is absolutey not acceptable that we will be forced to drive in a deathtrap. nissan needs to wake up and do something about this these are family vans, what is it going to take for there to be a mass recall? the death of a family? please someone help us, i do not know what to do right now?? | |||
| 02/22/2012 | 4000 | ||
| Tl - the contact owns a 2011 nissan quest. the contact stated that while driving 5 mph, the vehicle stalled without warning. the vehicle was coasted off road and as the brakes were applied, the vehicle jerked while the contact attempted to accelerate. the vehicle was then taken to an authorized dealer where they stated to the contact that they could not assist her with the failure and could not diagnosis the vehicle. the contact stated that the failure would also occur when the fuel tank was less than half full. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 4,000. kmj | |||
| 03/02/2012 | 20635 | ||
| While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. this has happened while driving at highway speeds or in town. today this happened while crossing an intersection. the van stalled right in the middle of a major intersection which created a safety hazard. the local nissan dealer said that nissan is working on fixing the problem but they can't do anything for us. | |||
| 02/22/2012 | 4000 | ||
| Tl - the contact owns a 2011 nissan quest. the contact stated that while driving 5 mph, the vehicle stalled without warning. the vehicle was coasted off road and as the brakes were applied, the vehicle jerked while the contact attempted to accelerate. the vehicle was then taken to an authorized dealer where they stated to the contact that they could not assist her with the failure and could not diagnosis the vehicle. the contact stated that the failure would also occur when the fuel tank was less than half full. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 4,000. kmj | |||
| 03/02/2012 | 20635 | ||
| While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. this has happened while driving at highway speeds or in town. today this happened while crossing an intersection. the van stalled right in the middle of a major intersection which created a safety hazard. the local nissan dealer said that nissan is working on fixing the problem but they can't do anything for us. | |||
| 10/31/2011 | 1100 | ||
| Tl* the contact owns a 2011 nissan quest. the contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. the contact would have to coast to level ground or add more fuel to restart the vehicle. there was no warning prior to the failure. the vehicle had not been inspected by the dealer or repaired. the failure mileage was 1,100 and the current mileage was 2,567. | |||
| 02/22/2012 | 4000 | ||
| Tl - the contact owns a 2011 nissan quest . the contact stated that while driving 5 mph, without any warnings the vehicle stalled. the vehicle will stall when the vehicle will have less than half a tank. the vehicle was coasted to the side of the road when the brakes aware applied and jerked while proceeding to accelerate. the vehicle was then taken to an authorized dealer where they stated that they could not assist her with the failure and could not diagnosis it. the vin was not available. the vehicle was not repaired. the failure and the current mileage was 4,000.cv | |||
| 03/02/2012 | 20635 | ||
| While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. this has happened while driving at highway speeds or in town. today this happened while crossing an intersection. the van stalled right in the middle of a major intersection which created a safety hazard. the local nissan dealer said that nissan is working on fixing the problem but they can't do anything for us. | |||
| 10/31/2011 | 1100 | ||
| Tl* the contact owns a 2011 nissan quest. the contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. the contact would have to coast to level ground or add more fuel to restart the vehicle. there was no warning prior to the failure. the vehicle had not been inspected by the dealer or repaired. the failure mileage was 1,100 and the current mileage was 2,567. | |||
| 03/02/2012 | 20635 | ||
| While driving down hill the car will stall if the gas tank reads less than 90 miles to empty. this has happened while driving at highway speeds or in town. today this happened while crossing an intersection. the van stalled right in the middle of a major intersection which created a safety hazard. the local nissan dealer said that nissan is working on fixing the problem but they can't do anything for us. | |||
| 10/31/2011 | 1100 | ||
| Tl- the contact owns a 2011 nissan quest. the contact stated that when the fuel tank was one quarter full and the vehicle was being driven on a slope, the vehicle would stall. the contact would have to coast to level ground or add more fuel to restart the vehicle. there was no warning prior to the failure. the vehicle had not been inspected by the dealer or repaired. the failure mileage was 1,100 and the current mileage was 2,567. kmj | |||
| 05/16/2011 | 1500 | ||
| My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. example: i was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. couldn't pull my car until my car put in ignition on and have someone to push to level on the street. then my car can start on the engine. it was so dangerous, because the brake was off and engine was off, have someone to push the car. also, i am afraid when i am driving on the road, if suddenly happen like that. i am not sure what to do... this is car always drive with the my kids. | |||
| 10/31/2011 | 1100 | ||
| Tl- the contact owns a 2011 nissan quest. the contact stated when the vehicle is on a hill and has a 1/4 tank of gas; the vehicle shuts off. the contact stated the that you either have to coast to level ground or put gas in the vehicle to get it to restart. there is no warning prior to the failure. the vehicle had not been inspected by the dealer. the failure mileage was 1,100 and the current mileage was 2,567.rl | |||
| 05/16/2011 | 1500 | ||
| My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. example: i was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. couldn't pull my car until my car put in ignition on and have someone to push to level on the street. then my car can start on the engine. it was so dangerous, because the brake was off and engine was off, have someone to push the car. also, i am afraid when i am driving on the road, if suddenly happen like that. i am not sure what to do... this is car always drive with the my kids. | |||
| 11/01/2011 | |||
| Quest constantly stalls when driving downhill with less than 1/4 tank of fuel. this has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. we could not get the van restarted and had it towed to dealer. the dealer was able to get it started and the engine diagnostics showed no problem. dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. dte showed 75 miles until empty. van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. dte showed 90 miles until empty. van started back up immediately. 4) driving downhill on busy urban street. dte showed over 100 miles until empty. van was restarted after adding gasoline. nissan needs to address this issue as it could be a major safety issue if it happens on a busy road. | |||
| 01/16/2012 | |||
| When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). i believe this is due to a mechanical error in the float in the gas tank not reading properly. i must make sure that i have at least 1/2 tank of gas at all times. | |||
| 05/16/2011 | 1500 | ||
| My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. example: i was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. couldn't pull my car until my car put in ignition on and have someone to push to level on the street. then my car can start on the engine. it was so dangerous, because the brake was off and engine was off, have someone to push the car. also, i am afraid when i am driving on the road, if suddenly happen like that. i am not sure what to do... this is car always drive with the my kids. | |||
| 11/01/2011 | |||
| Quest constantly stalls when driving downhill with less than 1/4 tank of fuel. this has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. we could not get the van restarted and had it towed to dealer. the dealer was able to get it started and the engine diagnostics showed no problem. dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. dte showed 75 miles until empty. van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. dte showed 90 miles until empty. van started back up immediately. 4) driving downhill on busy urban street. dte showed over 100 miles until empty. van was restarted after adding gasoline. nissan needs to address this issue as it could be a major safety issue if it happens on a busy road. | |||
| 01/16/2012 | |||
| When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). i believe this is due to a mechanical error in the float in the gas tank not reading properly. i must make sure that i have at least 1/2 tank of gas at all times. | |||
| 05/16/2011 | 1500 | ||
| My engine keep shutting off, it happened many times when my car's fuel down to less than 25% of tank or around 60 miles left, and the car downhill only. example: i was pulling out my car out from drive way and down to street, it keep shutting off, or my car cutting fuel. couldn't pull my car until my car put in ignition on and have someone to push to level on the street. then my car can start on the engine. it was so dangerous, because the brake was off and engine was off, have someone to push the car. also, i am afraid when i am driving on the road, if suddenly happen like that. i am not sure what to do... this is car always drive with the my kids. | |||
| 11/01/2011 | |||
| Quest constantly stalls when driving downhill with less than 1/4 tank of fuel. this has happened to us 4 times in the past 4 months. 1) backing out of steep driveway, approx halfway up driveway the engine stalled and van rolled forward. we could not get the van restarted and had it towed to dealer. the dealer was able to get it started and the engine diagnostics showed no problem. dte showed over 100 miles until empty. 2) driving down hill on back road van stalled. dte showed 75 miles until empty. van was able to be restarted when on flat surface. 3) stopped at traffic light on slight down hill. dte showed 90 miles until empty. van started back up immediately. 4) driving downhill on busy urban street. dte showed over 100 miles until empty. van was restarted after adding gasoline. nissan needs to address this issue as it could be a major safety issue if it happens on a busy road. | |||
| 01/16/2012 | |||
| When fuel gauge reads 1/4 tank or less van will shut down if on a decline (while driving or parked). i believe this is due to a mechanical error in the float in the gas tank not reading properly. i must make sure that i have at least 1/2 tank of gas at all times. | |||
| 12/16/2011 | 250 | ||
| Near miss with a stalling nissan quest sl 2011. this is an extremely unsafe and very dangerous problem that can cause severe accidents and death or serious injury in the event of a crash. i bought a nisan quest sl in november 2011. back in december 2011 while having a little bit less than a quarter tank of gasoline i made a left turn to get into incoming traffic and the vehicle stalled right on the traffic lane, fortunately there were not any cars close to my vehicle. initially i thought it had been an isolated event, but my wife commented that the same thing had happened to her. this weekend while driving down hill and entering an intersection the vehicle stalled again (i was going straight, without turning) and the car behind me was barely able to stop when i lost speed, they almost hit us. from the events explained above i assume the fuel injection is failing due to a bad gas tank design and/or the turning and/or driving down hill may be contributing due to the uneven flow of gasoline. again this is an extremely dangerous condition that may cause severe accidents. | |||
| 01/22/2012 | 7300 | ||
| I was approaching a red light, applying breaks, so car was going about 2mph when it suddenly began shaking and rumbling. i was on a small down hill incline. the engine just cut off and the car did not allow me to press on the breaks any longer. the car continued rolling through the red light/ intersection when i applied the emergency break to stop the vehicle. put car in park and attempted restarting 4 times, but it would not allow me to press my foot on the break in order to start the car. after 4 attempts, i was able to get the car to start. fuel indicator told me i had 33 miles to empty. i drove another 10 miles and filled the gas. | |||
| 12/27/2011 | 2900 | ||
| With three young kids in the van, we were stopped at a red light, in the dark, on a hill, at an intersection where cars must turn left or right. i had a quarter tank of gas. light turned green, i put my foot on the gas and the car became completely unresponsive. called the police to direct traffic, it was dark and cars were coming at my disabled vehicle from behind, left and right. called aaa. i was able to get my girls out of the van and cross a major intersection safely. we got gas in the car and got it to the closest dealership. as this was a leased vehicle with less than 3,000 miles on it, we called corporate nissan to discuss what happened and asked to be let out of our lease (and into another nissan). after approx. two weeks of talking with nissan reps (which is not as easy talk as they do not return phone calls and never answer their phones) and an arbitrator, we were told since the van was fixed as per the 1st tsb, we would not be let out of our lease. i told the arbitrator i felt the van was unsafe, she argued that nobody was hurt in the van and the van was fixed. she also said they would not perform both tsb's on my van since the vin number did not align with the dates issued in the 2nd tsb. next day, the van was driven by a service manager and sputtered on a hill!! the first fix (replacing the distance to empty gage) did not solve the problem. i left a message for the arbitrator to let her know, she never called back. one week later the the 2nd tsb has been performed and the van is ready for pick up. i do not trust the fixes and will not put my family at risk. i think its a disgrace how corporate nissan is handling this problem. they know the 2011 quest has a gas tank design flaw and are not actively trying to get them off the road for much needed repairs. i did get out of my lease privately and firmly believe nissan needs to recall the 2011 quest. | |||
| 12/01/2011 | 5800 | ||
| Tl- the contact owns a 2011 nissan quest. the contact stated that while driving approximately 50 mph downhill, the vehicle stalled without warning. the vehicle was towed to the dealer where they advised the contact that the fuel gaskets, chamber, pumps and sensor needed to be replaced. the vehicle was repaired for the fuel gaskets, chamber, pumps and the sensor but to no avail. the vehicle was taken back to the dealer where they then advised the contact that they had not come up with a remedy for the failure yet and that the contact should not allow the fuel to go under one fourth full. the manufacturer was contacted and they offered no assistance. the failure and the current mileages were approximately 5,800. kmj | |||
| 01/13/2012 | 550 | ||
| As my wife drove our brand new quest down a slope to make a left hand turn, the quest died. she stopped the car and tried to restart it to no avail. when i arrived i had her attempt to start as i listened to the engine, it was turning and the car had power but it was acting like it had no fuel. the gauge showed a little over 1/4 tank. when the tow truck arrived he took us to a gas staton first, after fueling the car started. when i submitted it to the quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. please address, thank you. | |||
| 12/01/2011 | 5800 | ||
| Tl-the contact owns a 2011 nissan quest. the contact stated that while driving approximately 50 mph going downhill and the vehicle suddenly stalled without any warning. the vehicle was towed to the dealer and they advised him that him that the fuel gaskets, chamber, pumps, and sensor. after having all of the repairs done the failure had continued to re occur. the vehicle was taken back to the dealer and they advised him that have not yet found a repair for the vehicle and to not let it go below a 1/4 of a tank. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 5,800. tb | |||
| 01/13/2012 | 550 | ||
| As my wife drove our brand new quest down a slope to make a left hand turn, the quest died. she stopped the car and tried to restart it to no avail. when i arrived i had her attempt to start as i listened to the engine, it was turning and the car had power but it was acting like it had no fuel. the gauge showed a little over 1/4 tank. when the tow truck arrived he took us to a gas staton first, after fueling the car started. when i submitted it to the quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. please address, thank you. | |||
| 12/01/2011 | 5800 | ||
| Tl-the contact owns a 2011 nissan quest. the contact stated that while driving approximately 50 mph going downhill and the vehicle suddenly stalled without any warning. the vehicle was towed to the dealer and they advised him that him that the fuel gaskets, chamber, pumps, and sensor. after having all of the repairs done the failure had continued to re occur. the vehicle was taken back to the dealer and they advised him that have not yet found a repair for the vehicle and to not let it go below a 1/4 of a tank. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 5,800. tb | |||
| 01/13/2012 | 550 | ||
| As my wife drove our brand new quest down a slope to make a left hand turn, the quest died. she stopped the car and tried to restart it to no avail. when i arrived i had her attempt to start as i listened to the engine, it was turning and the car had power but it was acting like it had no fuel. the gauge showed a little over 1/4 tank. when the tow truck arrived he took us to a gas staton first, after fueling the car started. when i submitted it to the quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. please address, thank you. | |||
| 01/01/2012 | 6500 | ||
| I was driving down a moderate incline on low fuel when the engine stopped running. i was able to safely pull to the curb and restart the engine. i took the car into the nissan dealership to be looked at and was told there were 3 other cars in line with the same problem. nissan is well aware of the problem. i was then told not to let the fuel tank get below 1/2 tank. | |||
| 12/01/2011 | 5800 | ||
| Tl-the contact owns a 2011 nissan quest. the contact stated that while driving approximately 50 mph going downhill and the vehicle suddenly stalled without any warning. the vehicle was towed to the dealer and they advised him that him that the fuel gaskets, chamber, pumps, and sensor. after having all of the repairs done the failure had continued to re occur. the vehicle was taken back to the dealer and they advised him that have not yet found a repair for the vehicle and to not let it go below a 1/4 of a tank. the manufacturer was contacted and they offered no assistance. the failure and current mileages were approximately 5,800. tb | |||
| 01/13/2012 | 550 | ||
| As my wife drove our brand new quest down a slope to make a left hand turn, the quest died. she stopped the car and tried to restart it to no avail. when i arrived i had her attempt to start as i listened to the engine, it was turning and the car had power but it was acting like it had no fuel. the gauge showed a little over 1/4 tank. when the tow truck arrived he took us to a gas staton first, after fueling the car started. when i submitted it to the quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. please address, thank you. | |||
| 01/01/2012 | 6500 | ||
| I was driving down a moderate incline on low fuel when the engine stopped running. i was able to safely pull to the curb and restart the engine. i took the car into the nissan dealership to be looked at and was told there were 3 other cars in line with the same problem. nissan is well aware of the problem. i was then told not to let the fuel tank get below 1/2 tank. | |||
| 01/13/2012 | 550 | ||
| As my wife drove our brand new quest down a slope to make a left hand turn, the quest died. she stopped the car and tried to restart it to no avail. when i arrived i had her attempt to start as i listened to the engine, it was turning and the car had power but it was acting like it had no fuel. the gauge showed a little over 1/4 tank. when the tow truck arrived he took us to a gas staton first, after fueling the car started. when i submitted it to the quest dealership the service chief said this was the third time he's seen this happen in the past month! the fact that nissan has clear evidence of a problem that can prove very, very, dangerous yet has not issued a recall is very disturbing. please address, thank you. | |||
| 01/01/2012 | 6500 | ||
| I was driving down a moderate incline on low fuel when the engine stopped running. i was able to safely pull to the curb and restart the engine. i took the car into the nissan dealership to be looked at and was told there were 3 other cars in line with the same problem. nissan is well aware of the problem. i was then told not to let the fuel tank get below 1/2 tank. | |||
| 12/15/2011 | 2500 | ||
| The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. this happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. then the vehicle was able to start. we have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. this should be recalled and fixed by nissan immediately before someone is injured or killed in a stall-out accident. | |||
| 01/09/2012 | 11000 | ||
| Multiple times my 2011 quest has stalled out when going downhill. at first it was if i had roughly a quarter tank of gas left. yesterday it happened when i had just short of a half tank of gas. it happens if i'm sitting still on a hill or cruising down the highway at 65mph. i have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. with 2 children under 3, this is a huge concern for me. please force nissan into fixing this before a tradgedy happens. | |||
| 12/15/2011 | 2500 | ||
| The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. this happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. then the vehicle was able to start. we have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. this should be recalled and fixed by nissan immediately before someone is injured or killed in a stall-out accident. | |||
| 01/09/2012 | 11000 | ||
| Multiple times my 2011 quest has stalled out when going downhill. at first it was if i had roughly a quarter tank of gas left. yesterday it happened when i had just short of a half tank of gas. it happens if i'm sitting still on a hill or cruising down the highway at 65mph. i have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. with 2 children under 3, this is a huge concern for me. please force nissan into fixing this before a tradgedy happens. | |||
| 12/15/2011 | 2500 | ||
| The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. this happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. then the vehicle was able to start. we have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. this should be recalled and fixed by nissan immediately before someone is injured or killed in a stall-out accident. | |||
| 01/09/2012 | 11000 | ||
| Multiple times my 2011 quest has stalled out when going downhill. at first it was if i had roughly a quarter tank of gas left. yesterday it happened when i had just short of a half tank of gas. it happens if i'm sitting still on a hill or cruising down the highway at 65mph. i have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. with 2 children under 3, this is a huge concern for me. please force nissan into fixing this before a tradgedy happens. | |||
| 12/15/2011 | 2500 | ||
| The vehicle fails to draw gas from the gas tank when parked on a decline (front down), and there is less than 1/4 tank of fuel in the tank. this happened in our driveway, where we were unable to start the vehicle even with 1/4 tank of gas, until the vehicle was put in neutral and rolled to a flat spot. then the vehicle was able to start. we have heard similar stories of the vehicle not starting when parked on an decline, but have also heard of owners of the 2011 quest stalling at highway speeds due to fuel starvation, attributable to bad gas tank design. this should be recalled and fixed by nissan immediately before someone is injured or killed in a stall-out accident. | |||
| 01/09/2012 | 11000 | ||
| Multiple times my 2011 quest has stalled out when going downhill. at first it was if i had roughly a quarter tank of gas left. yesterday it happened when i had just short of a half tank of gas. it happens if i'm sitting still on a hill or cruising down the highway at 65mph. i have to put the car in neutral, press on the brake, then hit the start button, and luckily it has restarted every time. with 2 children under 3, this is a huge concern for me. please force nissan into fixing this before a tradgedy happens. | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 11/01/2011 | 7500 | ||
| Engine will stall and sometimes not restart when driving down a steep grade when fuel tank has 1/4 tank left. | |||
| 11/14/2011 | 7400 | ||
| First incident: vehicle's low fuel warning light came on and computer indicated 55 miles to empty. approximately 8 miles later, while idling in a parking lot on a subtle downhill slope, the engine stalled. pushing start button caused an attempt to crank, but engine wouldn't start. accessory power still worked. we put 1 1/2 gallons of gas in the van and it still would not start (just cranked and sputtered out again). the van was towed to a nissan dealer and once off the tow truck, it started up without problems and indicated 74 miles to empty. dealer ran diagnostics and said nothing was wrong, and they believed it ran out of gas but stated computer and fuel gauge we're accurate. second incident: 12/16/11, low fuel light came on at 52 miles to empty. before i could reach the closest gas station, at 48 miles to empty and after going down a downhill slope then pulling up to a stoplight on a highway that was still at a very slight downhill decline, the engine stalled and would not restart. i exited the vehicle for fear of being hit by oncoming traffic. i called police and we put 3 gallons of gas in the van and the engine cranked right up. i immediately went to the nearest gas station about 3 miles away and the van took 15.2 gallons (add the 3 police put in and i should have had 1.8 gallons in the tank when it stalled). | |||
| 12/04/2011 | 4000 | ||
| Tl* the contact owns a 2011 nissan quest. the contact stated that while driving 65 mph, the fuel light illuminated and the vehicle stalled. the vehicle was maneuvered to the shoulder and the contact was able to restart the vehicle. the vehicle was not taken to the dealer and was not repaired. the failure and the current mileages were 4,000. | |||
| 12/04/2011 | 4000 | ||
| Tl-the contact owns a 2011 nissan quest. the contact stated that while driving 65 mph, the fuel light illuminated and the vehicle stalled. the vehicle was maneuvered to the shoulder and the contact was able to restart the vehicle. the vehicle was not taken to the dealer and was not repaired. the failure and the current mileages were 4,000. sm. | |||
| 12/04/2011 | 4000 | ||
| Tl-the contact owns a 2011 nissan quest. the contact stated while driving at 65mph the low fuel light illuminated, the vehicle lost power and stalled. the contact pull over on the side of the road, and was able to restart the vehicle. the vehicle was not taken to the dealer. the vehicle was not repaired. the failure and the current mileage was 4,000. li | |||