Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| FUEL/PROPULSION SYSTEM | |||
| 11/15/2012 | 4000 | 1 | |
| I was parked on a slope, with about 1/8 a tank of gas and the van would not start. i was able to start the vehicle after i put it in neutral and rolled it to level ground. i googled the problem and found out there was a recall, which i was never informed about. i took the van into the local nissan shop and they performed the recall fix. when i asked why i wasn't notified of the recall, they said that my vehicle was manufactured after the dates covered by the recall, but it was obviously affected by the same issue (and that the dates in the recall must be off). the recall number is 12v076000, it covers vehicles manufactured between 7/29/2010 and 2/21/2012. my vehicle was manufactured on 2/23/2012, and has the same issue. *tr | |||
| 11/15/2012 | 4000 | ||
| I was parked on a slope, with about 1/8 a tank of gas and the van would not start. i was able to start the vehicle after i put it in neutral and rolled it to level ground. i googled the problem and found out there was a recall, which i was never informed about. i took the van into the local nissan shop and they performed the recall fix. when i asked why i wasn't notified of the recall, they said that my vehicle was manufactured after the dates covered by the recall, but it was obviously affected by the same issue (and that the dates in the recall must be off). the recall number is 12v076000, it covers vehicles manufactured between 7/29/2010 and 2/21/2012. my vehicle was manufactured on 2/23/2012, and has the same issue. | |||
| 06/19/2012 | 1882 | 1 | |
| 3 months after purchasing a brand new 2012 nissan quest (purchased vehicle on 04/15/2012), i was driving down a hill at a low rate of speed when the engine shut off and the car stated there was no more gas, even though there was a quarter tank. cars behind me slammed on their brakes and luckily we were not hit. i put the car in neutral and after coasting down the hill and reaching a level part of the road, my car started again and told me that i had a quarter tank. after taking the car to the dealer, i learned there was an open recall campaign (nhtsa recall 12v076) on the 2012 quest and the remedy was not performed prior to me purchasing the vehicle, which is against regulations as the recall campaign was started by nissan before i purchased the vehicle. on 06/20/2012 (1 day after the incident) i took the car to a nissan dealer to be repaired and the problem was supposedly fixed at town center nissan under r/o number 6012078/1. on september 26th i started to turn into an intersection on a green arrow when my car shut off and said i was out of gas, (a minute prior to that the car said i had 37 miles and a quarter tank left). i was almost rear ended (the car had to swerve into another lane) and good samaritans pushed me into a parking lot close by. i realize that nhtsa has already acted on the problem my car experienced, but i feel something should be done with regards to the dealer gwinnett place nissan who sold me the car without first fixing the problem (since it was a brand new car). i also want nhtsa to be aware that the fix so far has not worked for my vehicle. we are giving them a final repair opportunity notice via the lemon law. *tr | |||
| 06/19/2012 | 1882 | ||
| 3 months after purchasing a brand new 2012 nissan quest (purchased vehicle on 04/15/2012), i was driving down a hill at a low rate of speed when the engine shut off and the car stated there was no more gas, even though there was a quarter tank. cars behind me slammed on their breaks and luckily we were not hit. i put the car in neutral and after coasting down the hill and reaching a level part of the road, my car started again and told me that i had a quarter tank. after taking the car to the dealer, i learned there was an open recall campaign (nhtsa recall 12v076) on the 2012 quest and the remedy was not performed prior to me purchasing the vehicle, which is against regulations as the recall campaign was started by nissan before i purchased the vehicle. on 06/20/2012 (1 day after the incident) i took the car to a nissan dealer to be repaired and the problem was supposedly fixed at town center nissan under r/o number 6012078/1. on september 26th i started to turn into an intersection on a green arrow when my car shut off and said i was out of gas, (a minute prior to that the car said i had 37 miles and a quarter tank left). i was almost rear ended (the car had to swerve into another lane) and good samaritans pushed me into a parking lot close by. i realize that nhtsa has already acted on the problem my car experienced, but i feel something should be done with regards to the dealer gwinnett place nissan who sold me the car without first fixing the problem (since it was a brand new car). i also want nhtsa to be aware that the fix so far has not worked for my vehicle. we are giving them a final repair opportunity notice via the lemon law. | |||
| 09/02/2012 | 1330 | 1 | |
| Car was parked on a parking lot on a very slight decline. low fuel indicator just came on but distance to empty indicator still shows 50+ miles. vehicle started at first but started to shudder and then engine died. tried restarting a few times but it will just shut off right away. all electrical components were fine (radio, lights, etc). had to put 2 gallons of gas to get it to start again. drove to the gas station right away and filled it up with only 14.5 gallons of tank. manual says vehicle has 20 gallon fuel tank capacity. i was aware of the recall (campaign: 12v076000) but initially thought that my vehicle was not included since the campaign was back in march 2012 and i bought the vehicle in july 2012. was later confirmed by nissan consumer affairs and dealer service advisor that my car was indeed not included in the recall. however, car shows similar symptoms with same model cars that were recalled. *tr | |||
| 09/02/2012 | 1330 | ||
| Car was parked on a parking lot on a very slight decline. low fuel indicator just came on but distance to empty indicator still shows 50+ miles. vehicle started at first but started to shudder and then engine died. tried restarting a few times but it will just shut off right away. all electrical components were fine (radio, lights, etc). had to put 2 gallons of gas to get it to start again. drove to the gas station right away and filled it up with only 14.5 gallons of tank. manual says vehicle has 20 gallon fuel tank capacity. i was aware of the recall (campaign: 12v076000) but initially thought that my vehicle was not included since the campaign was back in march 2012 and i bought the vehicle in july 2012. was later confirmed by nissan consumer affairs and dealer service advisor that my car was indeed not included in the recall. however, car shows similar symptoms with same model cars that were recalled. | |||