Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
09/05/20098083
 The passenger side airbag light would occasionally comes off indicating deactivation while the seat is occupied and while driving or stopping. passengers (me or my wife usually) are about 119 pounds and usally set in the middle of the seat. the deactivation light would sometimes stay on then off while driving or until the car is turned off. nissan has changed the car front seat cushion on 24april2010. the problem still occurs more often than before. i contact nissan (michael bardwell 1800-343-6913 ext. 457259 case #10670577). nissan rep would not return my call.michael bardwell has asked me to take the car to the deal first then call him back. i did and left many messages. i got no reply back. i want this issue fixed before warranty is over. this is a major safety issue. please help me.
05/24/201221448
 Tl* the contact owns a 2009 nissan rogue. the contact stated that the passenger side air bag warning light illuminated as a passenger was sitting in the seat. the passenger side air bag light warned the passenger that the air bag was not on. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated that the entire passenger seat cushion needed to be replaced. the contact had the seat cushion replaced however, the repair did not solve the issue with the passenger side air bag light. the contact called the manufacturer regarding the malfunctioning air bag sensor. the manufacturer stated that there was nothing they could do to assist the contact. the failure mileage was 21,448.
05/24/201221448
 Tl-the contact owns a 2009 nissan rogue. the contact stated that the passenger side air bag warning light illuminated as a passenger was sitting in the seat. the passenger side air bag light warned the passenger that the air bag was not on. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated that the entire passenger seat cushion needed to be replaced. the contact had the seat cushion replaced however, the repair did not solve the issue with the passenger side air bag light. the contact called the manufacturer regarding the malfunctioning air bag sensor. the manufacturer stated that there was nothing they could do to assist the contact. the failure mileage was 21,448. kmj
05/24/201221448
 Tl-the contact owns a 2009 nissan rogue. the contact stated the passenger side air bag indicator illuminated when a passenger was sitting in the seat. the passenger side air bag light warned the passenger that the air bag was not working. the contact took the vehicle to a dealer for a diagnostic test. the dealer stated the entire passenger seat cushion needed to be replaced. the contact had the seat cushion replaced. the repair did not solve the issue with the passenger side air bag light. the contact called the manufacturer regarding the malfunctioning air bag sensor. the manufacturer stated there was nothing they could do. the failure mileage was 21,448. jo
10/10/20093000
 Tl *the contact owns a 2009 nissan rouge. while driving 45 mph the air bag light would intermittently appear on the dashboard. the vehicle was taken to the dealer where the contact was informed that the vehicle could not be serviced. the failure mileage was 3,000 and the current mileage was 7,200.
AIR BAGS - FRONTAL
06/01/201124000
 I am 5'1 and approx 105 lbs. when i or a friend (under 110 lbs) sits in the front passenger seat the passenger airbag off light goes on. i have taken it in to the dealer several times for this issue. last time they replaced the seat and airbag sensor. the problem persists. i took it in again today and was told that there was nothing mechanically wrong/malfunctioning just that the seat and sensors are designed to turn the airbag off if an adult weighs under 110 lbs. in the event of an accident, if i or a friend (whos isunder 110 lbs) is in the passenger seat we will not be protected by the airbag. i am frusterated. why was i leased a vehichle that is not safe? i previously had a murano and did not have this problem. i have looked at current muranos and do not have this problem. it only occurs with the rogue.
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/15/200977561
 Tl* the contact owns a 2009 nissan rogue. whenever the contact sits in the front passenger seat while sitting on a 2 inch thick cushion the airbag sensor will deactivate shutting power off in the passenger side airbag. however, when the contact sits in the seat without the cushion the airbag sensor works correctly. the vehicle was taken to the dealership where the contact was informed that the sensor was working properly. the contact has noticed the failure since the day the vehicle was purchased. the current and failure mileages were 7756. updated 3/4/2010 *cn updated 05/20/10.*jb