Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
12/22/200855000
 Tl- the contact owns a 2004 nissan titan. while parked the front passenger door handle was frozen shut. once the contact was able to get it open the door would not close. the contact stated the failure occurs when the weather is very cold. the manufacturer was contacted and stated they were unable to provide assistance because the vehicle was out of warranty and because if the high mileage. the vehicle was not repaired. the approximate failure mileage was 55,000. ds
01/15/2010620001
 The issue i am having is with my 2004 nissan titan. when it gets cold out, all of the door handle freeze and won't open. if you are lucky after a few hours and you do get it open, you can't get them shut. several times i had to tie the seat belt around the interior door handle in addition to holding the door close so i could get home. i took my car to ricart nissan and they said it will $1000 to fix all 4 doors. so, i contacted nissan directly and they refused to fix it. this is a serious safety issue and someone is going to get injured and/or killed. *tr
12/06/200978000
 Tl* the contact owns a 2004 nissan titan. since purchase the door locks fail when the weather was cold. he was not able to lock or unlock the doors. while parked in warmer areas the door locks work normal. he contacted the dealer and was advised that they were not aware of the failure. the estimated cost to replace the cables and latch was $1,600.00. no repairs were made. he will contact the manufacturer. the failure and current mileages were 78,000.
12/10/2009700001
 Doors will not close in freezing temperatures. this has forced me to drive with my door open numerous times...how is this not a serious safety concern? when trying to close the doors they bounce back open and do not latch. *tr
11/01/20081
 The door handles lock either open or closed and can lock you out of your vehicle even if the doors are unlocked or lock the door open which makes it impossible to close your door. *tr
06/14/2008400001
 I bought a 20004 nissan titan used and within months both the front and rear diff. have gone bad and had to be replaced. now when it gets cold my door handles freeze. the handles can not be opened ,then they will not close you need to hold them closed and lock the doors to keep them closed. this is unsafe. *tr
12/13/2004510001
 The door handles on my 2004 nissan titan all freeze shut when it gets cold out. it seems to let water come in around handle and than it freezes. this prevent me from being able to gain entrance into vehicle. this occurs everytime it is cold out especially in winter. nissan refuses to pay for repairs as vehicle is out of warranty and it will cost roughly $175 for parts per door plus labor. i guess in later models they have redesigned them but refuses to fix vehicles with old old designed handles. *tr
10/30/2006230001
 2004 nissan titan se 4x4 off road king cab anytime the weather is at or below 20 deg f both doors freeze shut. i cannot use the door handles on either side of the truck to open the doors. if i attempt to manually roll down the window to open the door from the inside the window is sometimes frozen as well and will not move. in weather around 20-25 def f the door handles will sometimes work to open the doors but the handles and internal door cables will not move back to their original position to allow the door to close and latch properly leaving the doors in an open state. this posses a safety risk to the occupants of the vehicle if it is driven in this state. this occurs anytime the ambient air temperature reaches around +20 deg f nissan has so far refused to repair the problem under warranty although a tsb ntb05-118a exists for this problem. i have replaced one external door handle that was broken as a result of excess force by trying to open a frozen door. *tr
01/10/2006320001
 Door handle freezes(cold weather) open. the door cannot be latched shut. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
12/13/2007380001005/15/2004
 Drivers side door mechanism freezes. door can be opened from the inside but will not latch and close properly. this cause the driver to hold the door closed or to lock themselves in the car, to try and defeat the latch mechanism. nissan dealer has been contacted, but they claim no manufacturer responsibility, although they do have a $500 fix, for this non-safety related issue. *tr
12/09/20057
 On my 2004 nissan titan the driver side door latch freezes in cold weather preventing the door latch from engaging when closing the door. the door will not shut and has to be held shut while driving. *jb
12/01/2005197002
 Dt: the contact stated the passenger's door will not latch in cold weather. the vehicle has been taken to the dealership twice, they told him there was no solution for this problem. *ak updated 1/4/2006 - the dealer replaced the passenger side door latch and handle. *nm
03/30/2004103/26/2004
 Problems with vehicle's passenger side door not locking.*mr the passenger's side door would not lock. the consumer contacted the dealer who ordered the parts and contacted the consumer when they arrived. after the parts were replaced the problem still existed. the consumer was told that the incorrect parts were ordered/received and they placed a new order. to date the vehicle has not been repaired. the consumer is seeking financial compensation for rental fees and car payments sin the vehicle is not in her possession. *nm it was discovered that the factory put in power door locks on the vehicle when they should have been equipped with manual door locks. *jb
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
03/06/20054000211/19/2004
 The consumer is experiencing a problem with the brakes. the consumer had to replace the brakes and rotors every 5,000 mi. when applying the brakes, the suspension vibrated which caused the entire front of the vehicle to shake. the owner contacted the manufacturer but received no assistance. *jb the parking brake does not hold vehicle. emergency brake found to be out of adjustment. tailgate striker rod out of position and had to be replaced. fuel door spring/clip deformed. *tt
12/15/200425104/14/2004
 I have a 2004 nissan titan crew cab 4x4 truck and i have had problems with the tailgate of the truck bed. it is very heavy and my wife has dropped it on herself several times. i have even dropped it myself. i believe nissan knows about this problem because they fixed it on the 2005 model. i believe there is a serious safety problem in the 2004 model and i believe that this needs to be fixed! *jb