Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - COLUMN
NTB-09-12711/11/200910032504Nissan: noise from steering column intermediate shaft. knock, rattle, or click noise coming from the steering column intermediate shaft, when driving on rough or dirt roads; with the vehicle parked and turning the steering wheel back and04/07/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
04/01/20072
 Tl-the contact owns a 2007 nissan versa. the contact stated that while turning the steering wheel it made a clunking noise that sounded as metal rubbing against metal. the vehicle was taken to the dealer several times for the failure. the dealer replaced the tires wheels spacer; however the failure was not corrected. the vehicle was taken back to the dealer who diagnose that the steering column needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 2 and the current mileage was 61,511. pmb
08/01/2012360001
 Vehicle intermittently starting making thumping sound and resistance squeaking when turning right at 28k miles. would only do so when warmed up. at approximately 36k became progressively worse. fear there will be a near future steering loss due to defective steering in this vehicle. expect problem with steering assembly. purchased car new in 2009 from another nissan dealer. local nissan service oiled on 3 aug 12. worked for a few days and now is much worse. nissan north america gave claim number, but will not provide assistance. i read online this is likely a manufacturer defect and should be a full recall. local nissan dealer claims they are not aware and told me i would be required to pay $400 or more to fix. car recently went out of warranty at 36k and issue was known prior to expiration and reported. nissan dealers are independent and obviously not held to a corporate service standard, or they would of fixed it by now. i have read that this issue has led to various crashed with the same make/model and year of car. *tr
08/01/201236000
 Vehicle intermittently starting making thumping sound and resistance squeeking when turning right at 28k miles. would only do so when warmed up. at approximately 36k became progressively worse. fear there will be a near future steering loss due to defective steering in this vehicle. expect problem with steering assembly. purchased car new in 2009 from another nissan dealer. local nissan service oiled on 3 aug 12. worked for a few days and now is much worse. nissan north america gave claim number, but will not provide assistance. i read online this is likely a manufacturer defect and should be a full recall. local nissan dealer claims they are not aware and told me i would be required to pay $400 or more to fix. car recently went out of warranty at 36k and issue was known prior to expiration and reported. nissan dealers are independent and obviously not held to a corporate service standard, or they would of fixed it by now. i have read that this issue has led to various crashed with the same make/model and year of car.
04/05/201268000
 Took the car in for oil change and was told that the rack and pinion is bad. i listened to the noise and that sounds correct. after the part was replaced the steering makes more noise, clanks and stutters at low speed turning. mechanic now says replacement part will cost twice as much as nissan has a vin specific part. checked the message board and now see this is a common problem for versa's '07 to '10.
03/03/200930000
 2007 nissan versa always pulls to the left, alignment problem
07/10/201026500
 Tl-the contact owns a 2007 nissan versa. when you are making a right hand turn there was a grind noise coming from the steering. the vehicle was not taken to the dealer for them to do an inspection or run a diagnostic test. the manufacturer was not contacted. the vehicle has not been repaired. the failure mileage was 26,500....mw
03/26/2009320001
 On or about march 26th 2009 i reported a complaint to the local nissan service department about a clunking and knocking noise in the front end of the car and felt in the steering wheel, the vehicle had less than 32,000 miles at the time. this was not my first attempt to get this issue looked at, but it was the first time they acknowledged a problem. after at least 6 trips to the service department for repair attempts, struts, strut mounts, strut bearings on the left and right side, the problem would not go away. they eventually placed large metal washers between the sub frame and cross brace support because they stated that the sub frame bushings had sagged, or where improperly installed at the manufacturer. now the steering feels loose and the only way i can describe it is it feels as if the steering column is separating when taking turns over uneven road surfaces. *tr
07/17/200938000
 Tl*the contact owns a 2007 nissan versa. while driving 25 mph, the contact suddenly noticed that the vehicle began to stall. neither the brakes nor the power steering were operable. as a result, the contact crashed into another vehicle on the opposite side of the road. there were no injuries, but a police report was filed. the vehicle has not been diagnosed by the dealer. the current and failure mileages were 38,000.
01/01/2007100001
 My vehicle has been in the shop repeatedly for the front end popping when turning right. the right strut and bushing, rack and pinion, and sway bar has been replaced. this vehicle still has a quick pop which can be felt in the steering wheel when initially turning right. i fear something may fail when driving and loss of control may occur. this has been an ongoing problem that even nissan cannot seem to fix. i have complained to nissan about this issue and as you can see they have replaced numerous parts. i don't know what else to do. *tr
STEERING - COLUMN
02/04/2007800201/26/2007
 A clip broke on a universal joint on my wife's 2007 nissan versa. grenada nissan of grenada< ms said that it was a retainer clip, and that the entire steering column had to be replaced...this was in february, with little more than 800 miles on the vehicle. in november, the clip broke once again. my wife took the vehicle to cannon nissan in greenwood ms, where they told her that it was a manufacturer's clip, that was supposed to break off! now, one dealership is telling us that a bolt will back off without this clip, while the other dealership is saying that this clip is not needed! *tr
STEERING - ELECTRIC POWER ASSIST SYSTEM
06/11/200730206/01/2007
 Tl*the contact owns a 2007 nissan versa. while driving approximately 60-70 mph, the vehicle veers to the left. when decelerating, the vehicle veers to the right and feels as if it will spin out. the contact has scheduled an appointment at the dealer for june 29, 2007. the powertrain was unknown. the current and failure mileages were 30. the consumer stated took the vehicle to cerrito's and the mechanic test drove the vehicle and stated there was nothing wrong with the vehicle. the foreman stated it could be steering but since it is electric and does not have power steering. she does not know if that is the reason the vehicle is veering to either the right or left. the consumer stated feels unsafe driving the vehicle and provided emails from other consumers with the same defect. the consumer also provided a copy of the repair invoice. updated 07/31/07 *tr
STEERING - LINKAGES - TIE ROD ASSEMBLY
11/18/2006107/17/2006
 2007 nissan versa tie rod snapped pulling the steering to the right. *ts the consumer stated his wife was driving when suddenly she could no longer control the vehicle and subsequently they slammed into a cement wall side ways.*jb