Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
05/26/201281000
 The driver's side front spring broke on my 2007 nissan versa. luckily, i was driving slowly (about 30mph) on a quiet road (no big pot holes or bumps). i heard a huge pop and then had trouble steering. after pulling it into a gas station, i quickly noticed that the entire front driver's side was nearly resting on my front tire. luckily, the tire wasn't compromised by the spring/body. the car was not driveable and had to be towed. from my knowledge of cars, springs tend to last for the lifetime (or beyond) of the vehicle. this is dangerous and unexpected.
06/11/200730206/01/2007
 Tl*the contact owns a 2007 nissan versa. while driving approximately 60-70 mph, the vehicle veers to the left. when decelerating, the vehicle veers to the right and feels as if it will spin out. the contact has scheduled an appointment at the dealer for june 29, 2007. the powertrain was unknown. the current and failure mileages were 30. the consumer stated took the vehicle to cerrito's and the mechanic test drove the vehicle and stated there was nothing wrong with the vehicle. the foreman stated it could be steering but since it is electric and does not have power steering. she does not know if that is the reason the vehicle is veering to either the right or left. the consumer stated feels unsafe driving the vehicle and provided emails from other consumers with the same defect. the consumer also provided a copy of the repair invoice. updated 07/31/07 *tr
SUSPENSION - FRONT
05/29/2011115000
 Nissan versa 2007 front coil spring snapped. the car was parked in driveway.as we backed up heard loud clunck piece of coil was on ground. lucky to be in driveway at time it happened. took car to monroes the tried to get part no good went to dealer. they first said 2 days to get part . did not happen. not the part has an unknown eta. nissan dealer parts person said there we 584 coils on back order. this problem seem to be metal defect when the spring was made. really hard to believe nissan does not have any in stock.they are still producing versas so why not get the coil springs from the assembly plant. it is costing a lot of money to rental a vehical with no repair in site. maybe this need to be a recall on this part. i have a piece of the coil if needed for analizing. thanks
04/04/201139000
 Left front coil spring broke. car was parked in garage and when it was started in order to back out of the garage, there was a banging sound. i got out to see if i had hit anything oin the garage and found a piece of the spring on the garage floor. spring was replaced.
05/01/200812000
 Noisey worn front strut bushings
04/08/20072001
 About april 8 2007 9 days while purchasing this car i reported a complaint to the local bayridge nissan service department about a clunking and knocking noise in the front end of the car and felt in the steering wheel, the vehicle had less than 200 miles at the time. after at least 12/15 trips to various service department for repair attempts,right axle, struts, strut mounts, strut bearings on the left and right side, the problem would not go away. they eventually placed large metal washers between the sub frame and cross brace support because they stated that the sub frame bushings had sagged, or where improperly installed at the manufacturer. now the steering feels loose and the only way i can describe it is it feels as if the steering column is separating when taking turns over uneven road surfaces.they have changed right axle many times but no use , nissan north america representative mr justin hall revied case 3 times could not fix the vehicle from his mechanic send by nissan . this vehicle is adangerous vehicle i have no other means to as i have tried two 2 nissan service stations and nissan mechanic, still problem is there 2 weeks back brake suddenly went down i drove with out brake for a while, my family travels in this car. any incident / accident due to failure of these parts i will held nissan liable. *tr
03/26/2009320001
 On or about march 26th 2009 i reported a complaint to the local nissan service department about a clunking and knocking noise in the front end of the car and felt in the steering wheel, the vehicle had less than 32,000 miles at the time. this was not my first attempt to get this issue looked at, but it was the first time they acknowledged a problem. after at least 6 trips to the service department for repair attempts, struts, strut mounts, strut bearings on the left and right side, the problem would not go away. they eventually placed large metal washers between the sub frame and cross brace support because they stated that the sub frame bushings had sagged, or where improperly installed at the manufacturer. now the steering feels loose and the only way i can describe it is it feels as if the steering column is separating when taking turns over uneven road surfaces. *tr
03/21/20072001
 Front right strut was replaced 3 times among other parts without any luck to solve the problem. also that car has a problem with the a/c system that comes from the factory without enough freon or no freon at all. *tr
01/01/2007100001
 My vehicle has been in the shop repeatedly for the front end popping when turning right. the right strut and bushing, rack and pinion, and sway bar has been replaced. this vehicle still has a quick pop which can be felt in the steering wheel when initially turning right. i fear something may fail when driving and loss of control may occur. this has been an ongoing problem that even nissan cannot seem to fix. i have complained to nissan about this issue and as you can see they have replaced numerous parts. i don't know what else to do. *tr