Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
02/11/2013610001
 Traveling on hwy-74 at 55 mph using cruise control there was an electrical issue inside the fuel pump which melted the fuel pump relay in the ipdm. this resulted in the vehicle completely shutting down while traveling on a busy highway. the ipdm was replaced however the fuel pump was not known to be an issue. the same thing happened again on the same highway this time at 65 mph. fuel pump this time was identified to be causing the electrical issue. *tr
02/11/201361000
 Traveling on hwy-74 at 55 mph using cruise control there was an electrical issue inside the fuel pump which melted the fuel pump relay in the ipdm. this resulted in the vehicle completely shutting down while traveling on a busy highway. the ipdm was replaced however the fuel pump was not known to be an issue. the same thing happened again on the same highway this time at 65 mph. fuel pump this time was identified to be causing the electrical issue.
11/03/201247110
 I tried starting my vehicle and it would not start. i had to try it multiple times and evenutally after about 8 tries it did. this occurred for the first in june 2012 but i thought nothing would be wrong with a car that is was only about 4 years old. after it occurred a couple more times in the next few months, i brought it in to be tested at a nissan dealership and they tested it and found nothing was wrong. the issue continued again in february 2013 and i brought it in to be tested again. this time it was determined the fuel pressure regulator needed to be replaced. i found information stating that nissan new this was an issue with the make and model of my vehicle but did nothing to inform me of the problem, the service bulletin is dated september 18, 2009. i purchased my vehicle new on april 24, 2008 but nissan made not attempt to notify me of the possible faulty part they had installed. a recall of the part should have been done to replace the part that they knew was defective. especially when the vehicle was under warranty and now that this part is out of warranty leaving me to pay for it. i very much liked my nissan but after being treated like this, i don't see myself ever getting another one after the horrible treatment i received.
02/11/201361000
 Traveling on hwy-74 at 55 mph using cruise control there was an electrical issue inside the fuel pump which melted the fuel pump relay in the ipdm. this resulted in the vehicle completely shutting down while traveling on a busy highway. the ipdm was replaced however the fuel pump was not known to be an issue. the same thing happened again on the same highway this time at 65 mph. fuel pump this time was identified to be causing the electrical issue.
11/03/201247110
 I tried starting my vehicle and it would not start. i had to try it multiple times and evenutally after about 8 tries it did. this occurred for the first in june 2012 but i thought nothing would be wrong with a car that is was only about 4 years old. after it occurred a couple more times in the next few months, i brought it in to be tested at a nissan dealership and they tested it and found nothing was wrong. the issue continued again in february 2013 and i brought it in to be tested again. this time it was determined the fuel pressure regulator needed to be replaced. i found information stating that nissan new this was an issue with the make and model of my vehicle but did nothing to inform me of the problem, the service bulletin is dated september 18, 2009. i purchased my vehicle new on april 24, 2008 but nissan made not attempt to notify me of the possible faulty part they had installed. a recall of the part should have been done to replace the part that they knew was defective. especially when the vehicle was under warranty and now that this part is out of warranty leaving me to pay for it. i very much liked my nissan but after being treated like this, i don't see myself ever getting another one after the horrible treatment i received.
02/11/201361000
 Traveling on hwy-74 at 55 mph using cruise control there was an electrical issue inside the fuel pump which melted the fuel pump relay in the ipdm. this resulted in the vehicle completely shutting down while traveling on a busy highway. the ipdm was replaced however the fuel pump was not known to be an issue. the same thing happened again on the same highway this time at 65 mph. fuel pump this time was identified to be causing the electrical issue.
11/03/201247110
 I tried starting my vehicle and it would not start. i had to try it multiple times and evenutally after about 8 tries it did. this occurred for the first in june 2012 but i thought nothing would be wrong with a car that is was only about 4 years old. after it occurred a couple more times in the next few months, i brought it in to be tested at a nissan dealership and they tested it and found nothing was wrong. the issue continued again in february 2013 and i brought it in to be tested again. this time it was determined the fuel pressure regulator needed to be replaced. i found information stating that nissan new this was an issue with the make and model of my vehicle but did nothing to inform me of the problem, the service bulletin is dated september 18, 2009. i purchased my vehicle new on april 24, 2008 but nissan made not attempt to notify me of the possible faulty part they had installed. a recall of the part should have been done to replace the part that they knew was defective. especially when the vehicle was under warranty and now that this part is out of warranty leaving me to pay for it. i very much liked my nissan but after being treated like this, i don't see myself ever getting another one after the horrible treatment i received.
11/04/2012420001
 I was driving my vehicle just turning the corner when my vehicle stopped running. i noticed smoke coming out from under the hood. i open the hood and saw my engine was on fire. the battery area was fully enfulfed in flames, there were other areas of fire in the engine area, but i did not stay there to examine the situation. i immediately dropped the hood and ran to safety to call 911. my vehicle was properly maintained by downtown nashville nissan dealership. i reported this incident to them and to nissan north america, neither of which will take any responsibility. this is a serious situation. there should have been no reason for my vehicle to have burst into flames while driving it. *tr
11/04/201242000
 I was driving my vehicle just turning the corner when my vehicle stopped running. i noticed smoke coming out from under the hood. i open the hood and saw my engine was on fire. the battery area was fully enfulfed in flames, there were other areas of fire in the engine area, but i did not stay there to examine the situation. i immediately dropped the hood and ran to safety to call 911. my vehicle was properly maintained by downtown nashville nissan dealership. i reported this incident to them and to nissan north america, neither of which will take any responsibility. this is a serious situation. there should have been no reason for my vehicle to have burst into flames while driving it.
09/25/201280000
 My car is almost five years old. i have had minor problems with it. my car had been stalling to start. i took it to get checked out. i am told my fuel pump needs to be replaced. my car is not under warranty anymore. i did research and found out this is a common problem for my car, and i am unlucky to have encountered it after my warranty was up. it was suggested to me to file an official complaint.
08/30/2012430051
 Pulled up to a stop light and the car died. no fuel. pump died. *tr
08/30/201243005
 Pulled up to a stop light and the car died. no fuel. pump died.