Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
06/22/2011450001
 Vehicle has an increasingly loud clunking noise emanating from front suspension when turn is made or small bump/hole is moved over. sounds as if there is metal on metal and lose components in the suspension. this noise is not apparent at higher speeds and only is audible when going over a bump/pot hole. additionally, when vehicle turns, there is a noticeable 'klunk' in the steering assembly that is often exacerbated when going over a bump in the road. steering feels lose when this happens as if joint is malfunctioning. *tr
03/26/201243926
 Front coil spring snapped.
07/15/2009
 There is a clunking noise coming from the front end, as one rolls over a speed bump at slow speed or enters a driveway. the noise began after 20,000 miles and has worsened ( now has 65,000). after nissan inspected the car it was noted the sub-frame links and struts with strut mount assembly are faulty. nissan forums are full of complaints regarding the same problem.
12/01/200827000
 Tl-the contact owns a 2008 nissan versa. the contact stated that she would hear a clicking noise while turning at low speeds. the vehicle was taken to an authorized dealer and they were unable to diagnose a failure. the vehicle was not repaired. the failure continued. the vehicle was taken back to an authorized dealer and the contact was informed that the front suspension system needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 27,000. kmj
12/01/200827000
 Tl-the contact owns a 2008 nissan versa. the contact stated that she would hear a clicking noise while turning at low speeds. the vehicle was taken to an authorized dealer and they were unable to diagnose a failure. the vehicle was not repaired. the failure continued. the vehicle was taken back to an authorized dealer and the contact was informed that the front suspension system needed to be replaced. the vehicle was not repaired. the manufacturer was not made aware of the failure. the failure mileage was 27,000. sm.
10/04/201160000
 Muffler pipe broke by the flange - car only 4 years old, 60 000 miles (faulty design?) if the muffler ends up on the road on the highway, it can cause accidents.
07/23/2008379251
 As i was entering an on ramp to 676 east in philadelphia, pa, i heard a crunch (metal on metal) in my front passenger side . i attempted to straighten out my car after the slight right turn and my right tire was not reacting to my turning of the steering wheel. i hit the brake a bit and tried to slow the car when my car started to fish tail. at this instance i gave the vehicle some gas to try and regain control of the vehicle, but i was already in a spin that caused me to completely lose control and i attempted to gain control, but i was unsuccessful. as the car spun past 360 degrees, i went over an island and came to an abrupt stop once i took out the stop sign on this island. luckily no body was hurt and i managed to not hit any vehicles or pedestrians. after several hours waiting for a two truck and philadelphia police, the vehicle and myself made our way to a body shop in lansdale, pa. after examination from the mechanics at this body shop (j.l. freed) i was told that the strut assembly in my front right passenger side was in 3 pieces. this was evident to me that something mechanically went wrong as i was making that slight right on the evening of july 23, 2008. now, i was given my estimate for the damages and the parts that need to ordered and replaced. i feel that nissan needs to be made aware of this event as i was just at a nissan dealer (montgomeryville nissan) 3 weeks prior (july 05, 2008) to have my car inspected. i have yet to find out if montgomeryville nissan saw any type of potential failure in this specific strut assembly that malfunctioned and split apart causing my accident. nissan needs to be aware of this incident as this could have resulted in a fatality of myself or another if i was say on the highway this strut assembly decided to fall apart. *tr
SUSPENSION - FRONT
06/15/20109405
 We own a 2008 nissan versa. it currently only has 9,400 miles on it. when driving it there is a popping feel underneath the floorboards/ in the front end of the vehicle. the vehicle was taken to the dealership 2-26-09 where they replaced both upper strut bearings and completed a front wheel alignment. again, the vehicle exibited the same issues and on august 5, 2009 both upper strut bearings were replaced and another alignment was completed. we took the vehicle to the dealership again yesterday with the same complaint. this time they say they can't hear it (you can't hear it, but you can feel it), so they didn't do anything. they refused to even put it up on the lift to take a look at the assembly since they couldn't hear anything. after doing research, we are seeing this same complaint on many different websites. nissan needs to fix these vehicles. one listed on this site was involved in an accident apparently due to the strut failure.
03/01/2010245001
 The front left driver's side of my 2008 nissan versa hatchback started to thud/thump when turning to the right at low speed. now the vehicle cannot not turn right quickly, thus i could not avoid an accident in an emergency situation. i have taken to dealer and they cannot reproduce the symptoms, but i encounter daily. *tr