Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL/PROPULSION SYSTEM
02/14/2013116500
 My 2009 nissan versa just had a fuel pump failure (14 feb 2013). i use this car four days a week to commute to work 83 miles each way. i have completed all maintenance on this vehicle i do not understand why without any warning that this fuel pump would fail. i also remember right after i purchased this car that nissan replaced my fuel pump at no cost to me but now the same fuel pump has failed anyway to the tune of $644.58. i searched the internet and discovered that there are numerous customer complaints of fuel pump failures on nissan versa's. i had hoped that nissan would return some if not all of the money that i had to spend out of pocket for this service since this appears to be a re-accouring problem with fuel pumps on nissan versa's. i filed a claim and they turned me down they said that there were no recalls for this problem even though they performed a service right after i purchased this car that they called i believe a technical notice. i was lucky this time because i was on the highway when the failure accoured and was able to steer the car over and off the road before something (an accident) happened! i believe this matter is going to get someone killed if it happens at the wrong time especially on the highway.
02/14/201365000
 While turning into a parking space in a crowded, busy costco lot our versa stopped running. no warning, just stopped and would not start. car was towed to a nissan dealer where we were told the fuel pump needed to be replaced. now nissan knows that this is an issue with the versa but has issued no recall only a technical bulletin so they do not have to pay for the problem. had our car stopped on the highway during a snow storm the result might have ended with loss of life. is this going to be like the toyota accelerator issue problem that was known but not communiccated to the owner. can you help?
08/25/2012380001
 I was driving down a highway, going 55mph and the car suddenly stopped accelerating. luckily i was going downhill so i was able to coast into a parking lot. after stopping, i could not get the car to start again. i had to call a tow truck and since my warranty had ended at 36k miles, i took the car to another mechanic. he called a few days later to say it was my fuel pump. i had to pay $687 which left us in debt for a few weeks. i hope someone pays attention to these 20+ complaints about the fuel pump. *tr
08/25/201238000
 I was driving down a highway, going 55mph and the car suddenly stopped accelerating. luckily i was going downhill so i was able to coast into a parking lot. after stopping, i could not get the car to start again. i had to call a tow truck and since my warranty had ended at 36k miles, i took the car to another mechanic. he called a few days later to say it was my fuel pump. i had to pay $687 which left us in debt for a few weeks. i hope someone pays attention to these 20+ complaints about the fuel pump
09/01/2012367001
 I was driving down the freeway at about 70mph when the car started to decelerate. after pulling over to the side of the road i was unable to re-start the engine. the starter would turn the engine; however the engine would not start. i had the car towed to a dealership; they later contacted me telling me it was a fuel pump problem. they called me the next day to tell me nissan does not have the part in stock and that it is on back order. *tr
09/01/201236700
 I was driving down the freeway at about 70mph when the car started to decelerate. after pulling over to the side of the road i was unable to re-start the engine. the starter would turn the engine; however the engine would not start. i had the car towed to a dealership; they later contacted me telling me it was a fuel pump problem. they called me the next day to tell me nissan does not have the part in stock and that it is on back order.
06/04/201258088
 Fuel pump over-current condition resulting in opening of fuel pump electrical supply fuse. per service technician, this is indication of pending fuel pump failure. when fuse blew, car went from 65 to 0 mph in less than eight seconds on us 75, mile marker 49. should this had occurred two days earlier on interstate 80, between the i-480 and 680 interchange in omaha, multiple fatalities would have occurred. case no. 452544 filed with nhtsa on 6/4/12.