Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING - COLUMN
NTB-09-12711/11/200910032504Nissan: noise from steering column intermediate shaft. knock, rattle, or click noise coming from the steering column intermediate shaft, when driving on rough or dirt roads; with the vehicle parked and turning the steering wheel back and04/07/2010

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
03/14/201337343
 Within days of buying the new car in 2009, i noticed a loud, clunking squeek and a pop from around my front wheels when i would make a turn after slowing down to a stop. this had been happening during the entire 3.5 years that i have had the car, so i figured it was normal and harmless because the car was already doing it brand new (right now there are still only 37,343 miles on the vehicle, i park it in my garage, and it has had no accidents.) however, last night, the sound seemed to be louder and looser near the front-right wheel. then this morning i drove out of my neighborhood and as i began accelerating to 50 mph, a large piece of metal flew out violently from under my car. i was able to find it in the roadway, so i backed up and inspected the part. it is the bottom coil of the coil spring that is over the right-front wheel. luckily it did not hit anybody behind me or cut my tire. the metal was not only broken, but the face of the break was already slightly rusted, as if it had been cracked for a while before snapping.
03/26/201239000
 Tl- the contact owns a 2009 nissan versa. the contact stated that the front driver side tie rod fractured while driving 5 mph. the contact heard a noise coming from the front wheel prior to the failure. the contact stopped the vehicle and called roadside assistance for assistance, who advised the contact of the failure. the vehicle was then towed to the dealer where the failure was confirmed and the vehicle was repaired. the failure mileage and the current mileage was 39,000. kmj
03/26/201239000
 Tl- the contact owns a 2009 nissan versa. the contact stated that the front driver side tie rod broke on the vehicle. the contact was going 5 mph when they heard a noise coming from the front wheel. the contact stopped the vehicle and called aaa for assistance. the contact stated they were told then that the tie rod had broken. the vehicle was then towed to the dealer were it was confirmed the tie rod broke and the vehicle was repaired. the contact did not hit anything prior to the failure. the failure mileage and current mileages were 39,000.rl
08/01/2008
 Within weeks of my purchase of a 2009 nissan versa sl, i noticed, when making right or left turns at slow speeds (5-10 mph), especially going over a bump and when the steering wheel is turned 1- 1 1/2 times (as in going into a driveway) i experience loud clunking and vibrations in wheel, and it can be easily heard coming from the steering column. the clunk is always there at 1 to 1 1/4 turn from the full clockwise stop. i have taken it in the dealership for this problem at least 5 times; they have been unable to fix the problem. several times, the service writer said he couldn't hear or feel the 'clunk' but the mechanic said he could. the versa does move around quite a bit at high speeds on the freeway, but i am unsure if that is caused by the above described problem or the light weight of the versa. the sound and feel of this 'clunk' is very disconcerting, and given the number of complaints i've seen for 3 years about this problem, i'm wondering if the government/automaker are waiting for someone to die before they act.
01/11/201146025
 The steering column clicks and shifts when making sharp turns, especially getting on and off highway ramps. the steer column often times feel like it could twist off while driving. no injuries, crashes, or incidents in direct relation to this as of yet but does need to be looked into. other instances have been reported on online forums regarding the same issue.
02/10/201150000
 Tl-the contact owned a 2009 nissan versa. while driving approximately 55 mph the contact turned the steering wheel to the right to shift into the right lane. upon entering the right lane the contact turned the steering wheel back in the opposite direction to center the vehicle. the vehicle did not respond to the change in steering and continued to drift to the right until crashing. during the failure the brakes would not function. the vehicle was destroyed and towed to an insurance lot where they did not diagnose the failure. the vehicle was not repaired. the failure and current mileages were 50,000. sm.
01/15/2009101
 Vehicle wanders at speeds above roughly 45 mph. wandering is severe at speeds above 60 mph. *tr
STEERING - WHEEL AND HANDLE BAR
08/01/2008
 Within weeks of my purchase of a 2009 nissan versa sl, i noticed, when making right or left turns at slow speeds (5-10 mph), especially going over a bump and when the steering wheel is turned 1- 1 1/2 times (as in going into a driveway) i experience loud clunking and vibrations in wheel, and it can be easily heard coming from the steering column. the clunk is always there at 1 to 1 1/4 turn from the full clockwise stop. i have taken it in the dealership for this problem at least 5 times; they have been unable to fix the problem. several times, the service writer said he couldn't hear or feel the 'clunk' but the mechanic said he could. the versa does move around quite a bit at high speeds on the freeway, but i am unsure if that is caused by the above described problem or the light weight of the versa. the sound and feel of this 'clunk' is very disconcerting, and given the number of complaints i've seen for 3 years about this problem, i'm wondering if the government/automaker are waiting for someone to die before they act.