Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC | |||
| 04/18/2009 | 140000 | 1 | |
| I was driving my 2000 nissan xterra on a ohv trail when i lost brake pressure and had my brakes light come on. after investigation, i found that my brake line had rusted through where the line passes by the passenger side exhaust manifold. the spot was completely hidden underneath where the oem had placed a protective heat wrap on the line. the heat wrap was saturated with water and therefore promoted the line to rust through. this caused a loss of brake fluid to power to my rear brakes. i had to remove the brake line from the anti skid controller cut it and clamp it off. i refilled the master cylinder and was able to regain the use of my front brakes and get the vehicle home. i will be replacing both the front and rear brake lines from the anti skid box to the distribution point and having the brake system purged and refilled. the old parts will be kept. *tr | |||
| 12/01/2008 | 130000 | 1 | |
| Abs light comes on intermittently. seems to happen after heavy rain or when there is a lot of moisture in the air. vehicle has been back to the dealer 3 times in the last month. at first they told me it was a defective g sensor. that was replaced for approx. $600. the second time it went back, the dealer stated that the sensor needed to be recalibrated. it's currently at the dealer for the 3rd time. the service reps have been very polite, however i did pay $600 and have been back to the dealer twice since then. *tr | |||
| 12/01/2008 | 105000 | 1 | |
| I recently purchased a 2000 nissan xterra. while i seldom use the emergency brakes, i needed it for parking on a hill that particular day. i discovered that the brakes did not grab as they should. upon investigation, it was determined that a pulley within the brake drum assembly was seized. the materials of the pin and pulley did not appear to have any corrosion or abnormal damage. i have since learned that there are quite a few other people on the internet who have experienced this issue. as a matter of fact the dealership was on back order for the entire rear brake assembly with a one month lead time (p/n: 44000-7z2000, 44010-7z200). i have also written to nissan with no response. i strongly feel that this is the result of a design error by nissan where the parts seize over time. because this is a safety related device, it should be investigated and addressed. my truck is currently at the dealership for repair and i have requested for the defective parts to be saved as reference. *tr | |||
| 11/30/2008 | 150000 | 1 | |
| The brakes of my wife's 2000 xterra failed due to poor engineering. fortunately it happen when my wife was driving at low speed on the back road we live on. the hard line from the master cylinder to the front brake is routed past a manifold heat shield. the line is installed so it rubs on the heat shield. the heat shield eventually cuts into the line causing it to fail. the car is at a local repair shop where a new brake line will be installed. *tr | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 09/21/2004 | 1 | ||
| While sitting at an intersection another vehicle struck the consumer's vehicle on the passenger's side door. consumer applied the brakes and the pedal went to the floor. abs braking light appeared on the dashboard and remained on. consumer drove vehicle to the dealer for inspection, an d mechanic determined that the abs braking unit needed to be replaced due to the solenoid switch being worn out. *ak | |||
| 05/07/2002 | 1 | 04/01/2001 | |
| Abs light goes on intermitently. at that point brakes feel abnormal. heat shiled rusted and rattles and above 35 mph. electrical system re: abs light panel. the xterra was taken in for service, not informed of diagnostic charge re: abs brake sys. the assumed. dealer assumes by not seeing the light on that there is no problem. dealer states that the complete braking system was looked at, and then claims that maybe the brakes need to be changed? did he not look at the complete brake sys. the heat sheild was sawed off as he stated and it requierd calling consumer nissan to have them replace the heat sheild according the warrnety package. nissna consumer rep sucks. they could not sum up the warrent package i had to fax them the the page where the cliam showed they were liable for the replacement. the $ 83 diagnostic charge was wavied after several phone calls. did i have to pay $83 everytime this abs light came on. the dealer claimed it was a phantom light. *ak | |||
| 08/16/2001 | 7 | 06/01/2000 | |
| I have been to the dealership 6 times for my brakes. this problem has been on going since august 16, 2001. at first my abs light would go on and off. it took the dealer about 4 times to fix that. they did not know how to fix it. then my brakes began to rumble. i almost got into a major accident with the mechanic in my truck with me. the dealer said i needed new roaters and pads after only 20,000. mechanic agreed that i probably have a lemon. nissan will not replace my car even after i wrote the lemon law letter. nissan said that since i sent the letter to the dealer and not the manufacturer, it is not valid. the arbitrator at nissan was rude and was not willing to help me. she said all they could do was fix the truck, not replace it. i told her that they have tried 6 times and it is still not right. she was unwilling to help but to only say that we will have to go to arbitration. i am in the process of going through arbitration with nissan. i will fight for them to compensate for my loss. i want my down payment back so i can get myself a reliable car. i will never buy a nissan ever again. this company does not hold the high ethics that they say they have.*ak | |||
| 09/09/2001 | 20 | 06/01/1999 | |
| Since having my vehicle i have had several problems. some minor however having a new vehicle i did not expect to have this many problems. i have had a continuous wind noise from my sun roof that has been taken in 3 times to be repaired. i also had to have my rear windshield wiper repaired. approximately 1 month ago i had to have my brakes replaced and was just informed today (10/10/01) that my fuel pump has gone bad. several monthes ago i had a knocking noise under my hood and as of today i have another knocking noise. i just do not feel that my truck should have this many problems with it being so new! my truck stopped 3 times as i was on the highway driving. i had cars in front as well as behind me, it was a very scary and dangerous situation to be in. i hope my complaints do not go unheard as i feel they have at my car dealership. thank you! | |||
| While pulling out of a parking lot noticed that abs indicator light was on. please provide further information . *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 05/15/2003 | 40000 | 3 | |
| While driving at any speed brakes failed intermittently. vehicle was taken to the dealer, who checked and informed the consumer that there was nothing wrong with the vehicle. six months later vehicle was experiencing some loud grinding noises and was taken back to the dealer. dealer informed consumer that rotors were warped/pads had disintegrated, and the calipers needed to be replaced. manufacturer will be informed of the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 05/15/2003 | 40000 | 3 | |
| While driving at any speed brakes failed intermittently. vehicle was taken to the dealer, who checked and informed the consumer that there was nothing wrong with the vehicle. six months later vehicle was experiencing some loud grinding noises and was taken back to the dealer. dealer informed consumer that rotors were warped/pads had disintegrated, and the calipers needed to be replaced. manufacturer will be informed of the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 05/15/2003 | 40000 | 3 | |
| While driving at any speed brakes failed intermittently. vehicle was taken to the dealer, who checked and informed the consumer that there was nothing wrong with the vehicle. six months later vehicle was experiencing some loud grinding noises and was taken back to the dealer. dealer informed consumer that rotors were warped/pads had disintegrated, and the calipers needed to be replaced. manufacturer will be informed of the problem.*ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | |||
| 01/16/2006 | 72300 | 1 | 02/08/2005 |
| On the passenger side of the vehicle, there are tow brake lines that originate from the abs unit that carry brake fluid to the brake system. near the wheel well, one can see that the brake lines are wrapped with heat shielding and are touching the heat shield that cover the exhaust manifold. over the use of the vehicle the health build up from the exhaust manifold heat up the heat shield and thus burns the heat shielding on the brake lines. plus with the vibration caused by the driving of the vehicle, allows the metal brake line to puncture, thus creating a hole in the brake line where brake fluid can exit. this results in a loss of the braking system on the vehicle. the heat shield that is around the brake line in this area does not protect the brake line from heat stress and the vibration that takes place with the use of the vehicle. *nm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - MASTER CYLINDER | |||
| 10/02/2001 | 1 | 11/06/1999 | |
| While driving 35-40 mph had to apply brakes hard and pedal went to the floor. vehicle went through a red light, and jumped a ditch before consumer was able to stop vehicle. consumer suffered light injuries. consumer found studs that connect master cylinder to brake booster had broken. vehicle not taken to dealer yet.*ak *yh | |||