Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY
0311812/10/200310005762Voluntary service campaign window regulator for unexpected or difficult operation of the windows. *tt03/15/2004
VISIBILITY - REARVIEW MIRRORS/DEVICES
0413302/25/200504133A10012843Auto-dimming electrochromic (ec) mirror diagnosis. *tt03/31/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
07/09/2005480001
 First the driver side window stopped working. sounds like breaking glass when it is rolled down. will only roll down 1 -2 inches and will not roll back up. the left rear window will roll down but will not roll back up. the right rear window will occasionally roll down but will not roll back up. the front passenger window works for now. *tr
27500108/14/2001
 The vehicle has had 3 brake repairs and 3 horn repairs within 27,500 miles, the vehicle drive crooked down a straight highway, it appears that the frame is bent, the right rear door is not sealed properly and it leaks it also sounds like the window is open, the driver's door rattles, the carpet on the driver's side will not stay in place, the sunroof rattles when its open and leaks when it's closed, the console box lid rattles and has never fit properly, front rotors warped, brake pads were cracked, rear brake light bulb burned out, a/c blows out hot air . nlm
VISIBILITY - GLASS, SIDE/REAR
06/01/2004405/30/2004
 I purchased my 2001 nissan xterra in may 2004. as i was driving home i noticed how the driver's and passenger's window glass shakes badly, as if they were going to fall right out the window or break. i contacted the dealer the 2 days later and was told, they would check into it and get back to me. for the following 3 weeks we had arguments over the financing of the vehicle, which we finally resolved, but they refused to explain or offer information about the window glass. i have seen a mechanic about the situation, and was informed that the regulators for all four windows need to be replaced as they are defective. i notified the dealer and they refused to correct the problem, stating i have to pay for it myself! i would like to know if there is a recall or something that nissan is doing to repair this at minimal costs to owners! thanks!*jb
10/04/2003
 Three of the four power windows on my 2001 nissan xterra failed. *la
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
05/01/2007800001
 Heard a sand on glass sound when rolling up my 3 of my windows and now driver, passenger and rear passenger windows do not work. *tr
11/23/2006845291
 It's been 1 1/2 year that i have the problem with rear windows on my nissan xterra. they can go down, but they want go up. i have two kids of 5 and 16 years old and i am little concerned what would happen if i put the windows down by mistake.i think this is very unsafe. i did contact nissan and they told me that this is not they problem. i did look online and i found that i am not the only one. this is very unsafe if i open those windows by mistake lets say in the middle of nowhere. very unsafe!!!!! thank you! *tr
11/17/2006700005011/18/2001
 (1) my driver window began to grind when i used it. shortly after it would not work at all. (2) currently, 3 of 4 of my window regulators do not work properly. i started to look on the net to see if others are having this problem and that is how i found this web site. nissan never sent me anything on this issue even though they had a voluntary service campaign (pu306 & pu307). they don't consider it a danger, but i think that in the middle of a michigan winter when my windows won't go up and you have a baby in the back seat dangerous. after multiple phone calls to nissan they want me to take it into to the dealer and pay $100 for them to diagnose the problem. i don't have $100 to gamble with knowing that it may lead to not reimbursement. i am the only owner of this vehicle and nissan has always had my contact info, yet they never sent me any notice of this expired campaign. *tr
08/10/200676000211/05/2000
 2001 nissan xterra currently has 77, 123 miles. experiencing power window failure and crankshaft pulley failure. 1. aug 06 window failed to completely close, had to adjust with hand to close. i thought window was off track so i had dealer service window, dealer applied lubrication. window is still failing to completely close without assistance. 2.heard noise in engine compartment took vehicle to dealer for service, dealer replaced power steering tensioner pulley noise continued to exist. i had a reputable mechanic look at vehicle and noticed that the crankshaft pulley had multiple stress fractures and dents. vehicle scheduled to be serviced again to replace crankshaft pulley. *jb
07/21/20024
 I have a 2001 nissan xterra that i bought in 2002 while the windows were still working. within two months of my purchase the two rear windows stopped working. it was not but a couple of weeks until the passenger window completely broke and slid down into my door. the drivers side goes down very slowly making a grinding noise and has to be manually rolled up. the warranty is up and it will cost me $1800 to get it fixed. i will not spend that kind of money on a poorly manufactured car after the fact that they will not recall it. i will never buy another nissan again. *nm
06/13/2006396952
 Both rear window regulators failed in the consumer's 2001 nissan xterra. *ts the blower motor only blows on high. the dealer found that the blower motor resistor shorted out. the check engine light illuminated while driving. the dealer diagnosed that the thermostat had to be replaced. *nm
02/04/2005125178102/04/2005
 I have a 2001 nissan xterra and the power windows don't operate properly. they roll down, but need assistance manually to go up. this is occurring on all windows. i have been researching and it is apparent that all xterra owners are having this problem. i have owned a nissan for over 5 years with no problems and out of brand loyalty i buy another one and it has a problem that will happen over and over. can someone please help or issue a recall. *jb
10/11/200432000105/11/2004
 My motor died on my front passenger side power windows on my 2001 xterra. i was told that the cost to have nissan fix/replace the motor would be $300. *nm
10/11/20044
 All 4 power window regulators replaced under recall, right front failed 2 more times and was again replaced under warranty.. then r/f power window motor failed, the motor still spun but the gear that locks into the regulator broke... nissan service said the repair would be over 400.00 to repair. i told advisor that motor had to be unbolted from a broken regulator 2 times and that the stress put on the motor gear when regulators continually jammed most likely was a contributing factor in the motor failure. i asked him to call nissan help desk for me and explain my situation before i had to do it.. he said he would and nissan agreed to replace the motor. i am a auto mechanic with over 20 years on the job experience and manage a repair shop. i knew as well as nissan that the regulators had a definite impact on the motor failure...i wonder if a regular consumer with no knowledge of power windows systems would know to question a 400.00 charge. if not, there are many people getting taken to the bank. note: this whole process started in march of 2004 with the first replacement of all the regulators and ended oct 2004 with the replacement of the motor and 2 more regulators. *nm
09/20/2004640003001/18/2004
 Both front windows were coming off tract. the passenger side is completely off, and it is taped in the up position now. the driver's side window sways in the wind when it is partway down. i have not been able to get the window repaired yet. both windows have been temperamental for the past few weeks; sometimes going up and sometimes not. *jb
10/15/20030
 I have had problems with all four windows in my xterra. in all cases the window regulators had to be replaced. one repair was under warranty, and the others were not. here are the details. 1. may 1, 2002, mileage 12314. driver side window was inoperable & regulator was replaced. (no charge to me) 2. october 1, 2003, mileage 39002. passenger front window & drivers rear window were making a grinding sound. door panels removed & regulators replaced. cost: $482.52 3. october 8, 2003, mileage 39391. passenger side rear window was making a grinding sound. door panel removed & regulator replaced. cost: 212.30
03/05/200429000107/02/2002
 Certain model year 2001-2002 frontier and xterra models may experience unexpected or difficult operation of windows. primary cause is extended high temperature conditions affecting window. nissan will replace window regulator for a period of up to 5 years or vehicle in-service date or 60,000 miles which ever occurs first. my complaint is that my nissan was manufactured on nov. 2000 and i bought the vehicle in july of 2002. it has 69,000 miles on it and since i've purchased this vehicle have noticed that windows move up and down very slowly and sometimes will only roll up half way and then i have to apply a little pressure upward to get them to roll all the way up. i do not live in a all year round high temperature, i don't know where my vehicle came from originally but i feel this is a defect in workmanship and also a safety hazard in not be able to roll windows up and down with ease.*jb
08/17/200337000307/11/2001
 Power window regulators have failed during and after warranty on 3 windows. *la
09/01/20033
 The mechanism to raise and lower the power windows in xterras is defective. the repair is $300-400 per window, and includes replacement of the defective part with a defective part. i was told that i should stop driving off-road, the dealer claimed that i broke the mechanism because i got dust inside the door...i'm an archaeologist...i bought the car because i have to drive off-road! two more windows are broken now, and when i checked owner groups on the internet, i found that they have devised some solutions to this problem---all solutions require the car owner to figure out how to repair the windows themselves. one guy has fixed his windows seven times! i'm embarrassed to submit this after reading the horrid problems some other people have had with their xterras, but this is an expensive problem...some of those people will certainly have this one on top of all they already have!*ak
12/13/2003407/14/2002
 I am having trouble with my windows all 4 of them don't work, it isn't the motor, it is the cable inside...it crinkles up. 2 of my windows are stuck down. i am not the only person having this problem. i know of two others having the exact problem. all three of us have 2001 nissan xterra's. thanks, matt willand. *ak
06/01/200227437202/19/2001
 I bought my 2001 nissan xterra new in feb. 2001. i've had 3 window regulators replaced under warranty on my driver, passenger and rear passenger window. now less than 10k miles later and out of warranty, both the rear driver and passenger window regulators have quit working. *jb
11/24/200310
 2 window regulators are out again. since buying this car we have had them replaced 8 times. car is no longer under warranty. friend that bought same type of xterra at the same time has also replaced them 5 times. this item is obviously defective and should have been recalled and/or redesigned. now i either can't use the windows or have to pay hundreds of dollars per year to keep getting them replaced. i will never buy another nissan as long as i live because of this. never. just look through the listing here and see how many people have this exact same problem. how nissan can act like it is normal is an atrocity. *ak
09/24/2003400002
 Power windows in my 2001 nissan xterra are breaking and will not roll up. *la
10/04/2003
 Within the past month, both front windows and one back window registers are all in need of replacing in my 2001 x-terra, with less than 50,000 miles. and obviously it is now out of warranty. *la
09/01/200340000106/01/2001
 Within a three week period the driver, passenger and rear power windows stopped operating. the windows would go down, but would not go all the way up. *ak *scc *jb
09/14/20031706/21/2001
 The window regulators in all 4 windows of my 2001 xterra have all faild repeatedly. the drivers window has failed 4 times and all other windows have been replaced 3 times. now today the window regulator in the drivers side has failed again and i am 300 miles out of warranty. the dealer indicated to me that this is considered a normal wear and tear item and no longer covered. the dealer also indicated that this is a problem that nissan is aware of and something that happens all the time with the xterra.
04/01/20035000002/10/2001
 In april, both front window regulators went out in our 2001 xterra. we had both replaced for $400.00 and nissan did reimburse us the cost of the motor, not labor. then in june, both rear window regulators have gone out and we have yet to get them fix or the situation resolved with nissan.
09/12/20033610007/29/2001
 I have a 2001 nissan xterra, purchased in july 2001. the window regular motor quit working on one of the rear windows, with less than normal use. this happened within 100 miles out of warranty.
08/26/2003106/07/2002
 I've had problems with my window regulators since they day i purchased my vehicle. for the first three months i couldn't use my front windows because the regulators were on national backorder. all my windows have not worked at some point due to this regulator problem, i think i've had it in as many as six times to get the windows looked at. i am now out of warranty and one of the windows (that i just had checked out six weeks ago) is not working. i've contacted nissan consumer affairs to find out what they'll do to compensate me....still waiting to hear back.*ak
08/28/200339000308/15/2001
 Three electric window motors failed in nissan xterra
08/08/200356684104/05/2001
 Regulators in both windows have failed in the last 8 months. upon searching, i did not find any recall notices nor did the manufacturer notify me that there was a problem.the driver's side regulator was used quite often, but the passenger side window was rarely used and it still failed within 2 years of owning the vehicle.*ak
08/08/2003109/01/2001
 The front and rear passenger window regulators did not work. the dealer stated, there was no warranty and they would not replace the part. *ph *scc *jb
07/23/200340000308/14/2003
 My car is a 2001 nissan x-terra, purchased in august of 2001. the window regulators on both front windows and the rear driver's side have stopped working. all three failures happened within three weeks of each other. the fourth window is showing signs of impending failure, e.g. popping and sluggish behavior. the car has been owned and operated for only 22 months, with nothing other than normal usage. i am out of warranty and nissan is stating the problem is normal wear-and-tear requiring $1600 to fix the 4 windows.*ak
36000102/01/2001
 The power windows did not functioning properly. the vehicle was taken to the dealer, who stated the regulators were off track which caused the problem with the electric motor. *ak *scc *jb
02/01/200320000106/28/2001
 The motors in all of the windows, front and back have all gone out. both front windows have fallen and were stuck down. recently the motor in one of the back windows has gone out again.*ak
01/28/20025
 While driving at any speed, electrical window switch will not work. consumer is unable to roll down window. dealer notified. *akon one occasion the window would not go down, the other four, the windows would not go back up. jlg
VISIBILITY - REAR WINDOW WIPER/WASHER - SWITCH/WIRING
04/30/200798000107/22/2002
 Major electrical fire which destroyed the engine room harness , shorted the power transiistor in the distributor, desstroyed the hood release cable and burned the windshield washer tubing, and also multiple fuses and relays.this condition occured due to the manufacturer crushing the wiring for the left front combination light under the air filter housing against the metal body during installation at the factory.all parts retained and vehicle available for insoection vehiicle currently not running.
04/22/2006608/21/2001
 Approximately one month ago after just starting my xterra, i noticed that the rear windshield wiper was on. i began to press the switch to turn the wiper off, thinking i had left if on, but realized that it was already in the off position. the wiper then began to move again, and washer fluid started to spray on the window. after several attempts to turn the switch off and on, i finally resolved to remove the fuse for the rear wiper. (this also happened prior to a heavy rainfall later in the day, preventing me from using the rear wiper.) after returning home, i reinserted the fuse, thinking it would simply reset the wiper. however, a short while after turning the engine on the next time in the car, both the wiper and washer fluid activated with the switch in the off position. i have found several references to similar problems in online xterra owner forums, but have not found any recall notices from nissan. *jb
VISIBILITY - SUN ROOF ASSEMBLY
04/23/2003308/30/2000
 Suv has been to dealer three times due to leaking sunroof and passenger side seat belt that locks and could decapitate the passenger. *jb
VISIBILITY - WINDSHIELD WIPER/WASHER
11/22/2003500010011/25/2000
 The passenger windshield washer doesn't work. i have taken the vehicle to the dealer and it worked for only a short period. the problem has not been resolved. it is very hard to drive using only the drivers side of the windshield. *la
02/01/2001
 Windshield wipers stop working intermittently.*ak