Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||||
| NTB02035A | 09/09/2002 | NTB02035 | 635795 | Subject regarding manual transfer case diagnosis. *tt | 10/31/2002 |
| NTB02035 | 03/25/2002 | 631339 | Subject regarding manual transfer case noises. *jg | 05/22/2002 | |
| NTB02019 | 02/19/2002 | 629492 | Subject regarding bearing noise from transfer case area. *yd | 04/02/2002 | |
| POWER TRAIN - TRANSFER CASE (4-WHEEL DRIVE) | |||||
| 04009 | 01/16/2004 | 10005679 | Oil leak from front of transfer case. *tt | 03/11/2004 | |
| NTB02035 | 03/25/2002 | 630810 | Concerns with manual transfer case noises. *jb | 04/24/2002 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN | |||
| 04/20/2003 | 22000 | 1 | 11/11/2001 |
| I purchased a brand new 2002 nissan xterra vehicle in november 2001. the vehicle was purchased at the pacific nissan dealership in san diego, california. my wife and children went on an outing on easter sunday. while at lunch, 5-15 minutes go buy and a person inquires about a parked xterra on fire. to my wife's horror it was our xterra with the widows up and flames/smoke coming from the dash/steering column area. my insurance and the fire marshal determined the fire appeared to be an electrical short/arching and no other apparent sources of ignition were present. the vehicle was determined to be a total loss. i had the vehicle towed to pacific nissan where i purchased it and have maintained their recommended routine service. the service management questioned why the vehicle was brought over to the service department and not to their body shop. i explained the body shop sent us over to the service department. he explained to he could not do anything and that i would have to contact my insurance. i questioned him why i have to suffer going through my insurance when this was obviously a manufacturer defect and my vehicle was still under the basic warranty. knowing i was not getting anywhere with this guy, i requested a phone number for customer service and he explained to me that they would only refer me back to him. i am confused on what i should do. should i pay the deductible and hope my insurance will pay the whole amount owed on my vehicle? should i get a lawyer? no matter what i am still out a vehicle and have to, in one way or another, pay for some out of pocket expenses. i have contacted the nissan consumer affairs depart. and they explained to me they would have to look into it. the customer affairs rep. did inform me that there was a recall on their air bag module, but he was not sure what could happen. i have also, in the past, taken in this vehicle in to the service department to replace a gasket in the axle area because it was dripping fluid. *jb | |||
| POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT | |||
| 10/23/2002 | 6 | 08/16/2002 | |
| Steering wheel does not lock when ignition is turned off. ignition can be in off position and keys removed with gear shifter still in d drive. i did not know this was not normal until on 7/16/2004 the steering wheel was locked and it took apprx 10 minutes of adjusting wheel and on/off of the brake pedal to get the wheel to unlock. i then read the owners manual and realized i should not be able to remove the keys from the ignition when the gear shifter still in drive. i have done this many times after the 2nd or 3rd i caontacted the dealer to let them know i was not happy with this vehicle as i had to actually run after it at a gas station. the service rep at trophy nissan said my truck was no longer under warranty but they will look at it and tell me how much it will cost to correct the problem. this is not a warranty issue, this vehicle is clearly defective and very dangerous. because of this problem i do not allow any family member to drive this truck in fear they will either run over themselves or injury someone else when the truck rolls away.*ak | |||
| POWER TRAIN - AXLE ASSEMBLY | |||
| 01/20/2004 | |||
| The vehicle continued to experience problem with the axle after the vehicle was serviced for nhtsa recall #02v299000. the dealer stated that there was nothing they could do and that they replaced the component indicated in the recall. | |||
| POWER TRAIN - MANUAL TRANSMISSION | |||
| 07/04/2003 | 19000 | 1 | 07/18/2002 |
| Engine makes loud whistling sound; engine definitely lost power over the last year; will not go over 70-75 mph; makes loud whining/grinding sound when shifting gears; pulls to the right all the while driving; using an extraordinary amount of gas. (consumer can also be emailed at coranncoyner@msn.com) *la | |||