Northwood Arctic

Model Arctic made by Northwood got 3 consumer complains. Consumer complaints with reference, among others things, to service brakes, electric, structure and suspension.

Model 2002

Consumer Complaints

Fail datemilesoccurencesPurchase date
 I have experienced failure of three brakes on my 2002 travel trailer. the failure was separation of the brake lining from the brake shoe. as manufactured the linings are bonded to the brake shoe. in each case it was the leading shoe that experienced lining de-bonding. the first failure of a right side brake occurred about two years after delivery, it was found because it smelled very hot. the failure was assumed to be random in nature, both shoes at that one wheel position were replaced. i estimate the trailer had about 2000 miles of use since new. the wheel bearings had been repacked about 500 miles and one month before the incident and no bonding failure was noted at that time with any of the four wheel/ brake assemblies. i do not have the failed parts. the second incident occurred after about 46 months of service. the total mileage is estimated to be about 4000 miles of usage. upon disassembly to re-pack the wheel bearings both left brakes were found to have the leading linings separated from the brake shoes. the brake shoe lining assemblies were replaced at all four wheel positions at that time. i have retained the brake parts replaced for three of the wheel positions, the two failed left side parts plus the original right side parts that had been on the trailer since new (it has never failed). the axles and brakes were supplied by dexter and are 3500 pound capacity axles equipped with 10 x 2 1/4 inch conventional drum brakes. wheel bearings are conventional. brake wear is minimal. these are electric brakes and have been controlled by a state of the art brake controller. the trailer has a gvwr of 7500 pounds and a manufacturer estimated empty weight of about 4900 pounds. i think every state in the usa would require that a trailer of this weight be equipped with brakes and i consider the lining de-bonding to be a significant and could reduce the stopping capability of a tow vehicle/ trailer combination. *jb
 2012 arctic fox 811 camper. consumer writes in regards to overweight issues and near roll over experience *tgw the consumer stated before he took delivery of the camper, he weighed it empty. the weight on the back axles recorded 2900 lbs. after the it was loaded with the camper, the rear axle weight was 6900 lbs. a difference of 4000 lbs, which included the full propane tanks, with an empty waster tank. the water tank was 45 gallons. water was 8.3 lbs per gallon or 373.5 lbs for the 45 gallon tank. the consumer stated 3293 lbs was post on the vehicle identification sticker, which meant the camper was grossly overloaded and dangerous to drive. the rear axle was rate for 6900 lbs. the trucks 10 ply tires were rated for 2271 and the gvwr was rated at 9200, max payload of 3840. *jb
 Insignificant thickness of the shock absorber brackets resulted in bracket failure with related tire blow outs. consumer noticed fractured bracket while parked in a rest stop before it caused the left front tire to blow out. consumer had a conformation form where the manufacturer indicated that wrong material bracket was used. the bracket should have been be 3 1/16 inches thick, but it was only 1 1/8 inches thick. *ak

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