Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES
07E021000DELPHI E (Equipment)74204/27/2007MFRGENERAL MOTORS CORP.03/12/200703/12/2007
Defect SummaryCertain delphi fuel pressure regulators, p/nos. fp10020-11b1, fp10026-11b1, and fp10027-11b1, sold after january 9, 2007, as aftermarket equipment for various passenger vehicles listed above. the universal pressure regulators (upr) were produced without an o'ring and retainer.
Consequence SummaryFuel may leak, possibly resulting in a fire.
Corrective SummaryDelphi will notify owners and replace the upr free of charge. the recall began on april 23, 2007. owners can contact delphi at 877-411-8770.
NotesThis recall only pertains to aftermarket delphi fuel pressure regulators and has no relation to any original equipment installed by general motors.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
FUEL SYSTEM, GASOLINE
03110303/11/200310001904Complaints that are root caused to the fuel module and complaints of gauge accuracy that are root caused to the fuel level sensor. *tt *jb07/25/2003
FUEL SYSTEM, OTHER
010604008C03/01/2002010604008B631306Some customers may comment about inaccurate or erratic fuel gauge readings. *slc05/22/2002
010604008B03/01/2002010604008A631237Customers may complain about inaccurate or erratic fuel gauge readings. *slc05/21/2002
18020202/18/2002629807Subject regarding proper repair for fuel gauge inaccuracy complaints. *tt04/09/2002
010604008A01/01/2002010604008628822Some customers may comment about inaccurate or erratic fuel gauge readings. *tt03/21/2002
01060400802/01/2001619180Some vehicles including my2001 toyota cavalier may experience inaccurate or erratic fuel gauge readings. it may appear from the gauge reading that there is fuel available, yet the tank is nearly empty. *tt05/17/2001
0010112/01/2000618100Vehicles may exhibit erratic fuel gauge. *jb04/04/2001
0010112/21/2000617748General motors has decided that certain j and n model vehicles equipped with plastic fuel tanks may exhibit a condition in which the fuel gauge displays incorrect readings. *tt03/26/2001

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
FUEL SYSTEM, GASOLINE
PE02066GENERAL MOTORS CORP.09/06/200211/03/2003ENGINE STALL DUE TO FUEL STARVATION
 Odi opened pe02-066 to evaluate the scope and consequence of engine power-loss due to fuel starvation induced by in-tank modular fuel pump strainer restriction.the subject pumps use an external
EA02028GENERAL MOTORS CORP.09/30/200212/30/2003ERRATIC FUEL GAUGE
 Odi opened ea 02-028 to review complaints of consumers reporting that their fuel gauge was incorrectly displaying the amount of fuel in the gas tank.the fuel gauge receives an electrical signal from a fuel tank sending sensor circuit card.a float arm in the tank moves electrical contacts that rub against the card as the level of fuel rises and falls.disruption of the electrical signal (such as caused by corrosion of the circuit card) will cause incorrect readings to register on the fuel gauge.gm reported in their response to odi dated january 13, 2003 that the primary cause of erratic fuel gauge operation is excess elemental sulfur in fuel.gm reported that abnormal levels of sulfur sporadically occurred in certain parts of canada and the u.s. resulting in reports of fuel gauge malfunction.gm modified the sending sensor for vehicles built after october 2000.it made a second sensor modification for vehicles built after january 2003.gm also issued a customer satisfaction campaign (gm number 00101) in december 2000 for u.s. customers in the state of maine and issued several service bulletins informing dealers of the availability of sensors with improved corrosion resistance.the complaint trend indicates that complaints peaked in late 2000 to early 2001.warranty claims declined since peaking in april 2002.based on the number of complaints and the indication of a declining trend, further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
PE02066GENERAL MOTORS CORP.09/06/200211/03/2003ENGINE STALL DUE TO FUEL STARVATION
 Odi opened pe02-066 to evaluate the scope and consequence of engine power-loss due to fuel starvation induced by in-tank modular fuel pump strainer restriction.the subject pumps use an external
FUEL SYSTEM, OTHER
PE02066GENERAL MOTORS CORP.09/06/200211/03/2003ENGINE STALL DUE TO FUEL STARVATION
 Odi opened pe02-066 to evaluate the scope and consequence of engine power-loss due to fuel starvation induced by in-tank modular fuel pump strainer restriction.the subject pumps use an external
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
PE02066GENERAL MOTORS CORP.09/06/200211/03/2003ENGINE STALL DUE TO FUEL STARVATION
 Odi opened pe02-066 to evaluate the scope and consequence of engine power-loss due to fuel starvation induced by in-tank modular fuel pump strainer restriction.the subject pumps use an external
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
EA02028GENERAL MOTORS CORP.09/30/200212/30/2003ERRATIC FUEL GAUGE
 Odi opened ea 02-028 to review complaints of consumers reporting that their fuel gauge was incorrectly displaying the amount of fuel in the gas tank.the fuel gauge receives an electrical signal from a fuel tank sending sensor circuit card.a float arm in the tank moves electrical contacts that rub against the card as the level of fuel rises and falls.disruption of the electrical signal (such as caused by corrosion of the circuit card) will cause incorrect readings to register on the fuel gauge.gm reported in their response to odi dated january 13, 2003 that the primary cause of erratic fuel gauge operation is excess elemental sulfur in fuel.gm reported that abnormal levels of sulfur sporadically occurred in certain parts of canada and the u.s. resulting in reports of fuel gauge malfunction.gm modified the sending sensor for vehicles built after october 2000.it made a second sensor modification for vehicles built after january 2003.gm also issued a customer satisfaction campaign (gm number 00101) in december 2000 for u.s. customers in the state of maine and issued several service bulletins informing dealers of the availability of sensors with improved corrosion resistance.the complaint trend indicates that complaints peaked in late 2000 to early 2001.warranty claims declined since peaking in april 2002.based on the number of complaints and the indication of a declining trend, further use of agency resources does not appear to be warranted.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency reserves the right to take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
FUEL SYSTEM, GASOLINE
09/14/2011189000
 Tl* the contact owns a 2000 oldsmobile alero. the contact stated that while entering a residential driveway, there was an abnormal popping sound heard from the vehicle. the vehicle was inspected by a certified mechanic who advised that the steering column was fractured and the fuel lines were cracked which caused fuel to be spilled. the dealer was not contacted and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 189,000.
09/14/2011189000
 Tl - the contact owns a 2000 oldsmobile alero. the contact stated that while entering a residential driveway, there was an abnormal popping sound heard from the vehicle. the vehicle was inspected by a certified mechanic who advised that the steering column was fractured and the fuel lines were cracked which caused fuel to be spilled. the dealer was not contacted and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 189,000. kmj
09/14/2011189000
 Tl - the contact owns a 2000 oldsmobile alero. the contact stated that while pulling in to her drive way she heard a loud popping noise. the vehicle was inspected my a certified mechanic who stated that the steering column broke and the fuel gas lines cracked which caused fuel to be spew all over. the dealer was not contacted. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 189,000. pm
08/15/200135000
 I bought the car used in 2001 with 30k miles on it. i bought the extended warranty to carry me over to 75k miles. i first had to replace the ignition. then i had to get a new fuel filter and fuel pump. i have had to replace the brake pads approx 4-5 times in 2 years. the rotors twice. they both need changed again. the air conditioner had to be serviced because the switch was broke and it was blowing air at all vents including the floor and windshield. then, the motor went out. at approx 65k miles. a used motor was paid for by the warranty company and installed after sitting at the dealership for over a month. this was in january. at that same time the exhaust had went out. i was told my warranty would not cover it because it was not the catalytic converter it was a piece that hooked onto it. finally after they replaced the motor the put a new catalytic converter in. then comes the cd player. it ejects at random and skips. it also gives error codes frequently. then i started having problems with the lights. the abs light and the trac off light stay on along with the check engine light. i was told the check engine light was on because the fuel injectors were clogged. well, yesterday i took the car in for a fuel injector cleaning and flush. i also had a tune up, oil change, tires rotated, air filter installed, new fuel filter, and new spark plugs. still i am having a fuel problem of some sort. the car idles and misfires very badly. it shakes badly enough to make you nauseous. it also misfires when you speed up and sometime sputters like it does not want to go. this was after everything was done. then i am told it sounds like my catalytic converter is going out again after only 8 months. they should be responsible for these problems. i would not say that but i have done extensive research online and found that every single complaint mentioned the brake system but 50% of them mention the fuel system and several mentioned the engine problems.
03/15/200373000
 Fire marshall stated defective part @ the fuel pump/fuel tank system which caused fire and completely totalled the car. fuel tank exploded quickly. luckily my baby was not in the back seat and no one was injured. i lost a lot of my belongings that were in the vehicle as i was in the process of moving.
05/18/200115000008/08/2000
 I have run out of fuel twice despite the fuel gage showing 1/4 full. first time, at about 15,000 miles, the car was towed by roadside assistance to a service dealer. they claimed to have spent two hours of diagnostics and could not find anything wrong except that the car wouldn't start. they then put in some fuel and the car worked fine. they said they never checked the fuel gage. they charged me $200 as diagnostic charges. they said that the charge was not covered by warranty as they had not found anything wrong. they implied that maybe i had just made a mistake by not noticing the fuel gage was empty (despite spending an hour on the phone with gm roadside waiting for the tow truck to arrive - we checked all the gauges). their mechanic had not bothered to look at the gage while starting to work on the car. gm refused to reimburse the $200. the second time the fuel gage was still above empty but the car went dead. when i put in 1.5 gallons, it still didn't start. when i put in an additional 1.5 gallons, the gage went up and the car started fine. i have not had this problem for the past 18 months - but i now fill up as soon as it reaches anywhere near the 1/4 mark. *nlm
FUEL SYSTEM, GASOLINE - DELIVERY
08/06/200508/26/2000
 2000 olds alero, the problem is that the car will surge forward without your foot on the gas pedal. have taken the car into the service dept. for this and they claim that they can not find the problem. it did this daily when pulling into the garage. it even does it on the road so we keep a foot on the brake. it does not go fast but it does pick up speed on its own. have you had others complain about this with the 3.4 six cylinder engine with auto. it does not matter if air cond. is on or off. thank you for any information you can provide. this happens once or twice a week for unknown reason.
04/24/2005110000605/15/2003
 Car loses all power with little or no warning. has done this 5 or 6 times while driving on the interstate. i have taken the car into 3 different repair shops, 1 being the dealership they could not find a problem or recreate it while driving. *ak
06/01/2002
 Fuel pump failure. dt
08/08/2000404/01/2000
 The car has failed 4 times for the same reason in 14 months all fuel related the car was told to us each time to be fixed .when you buy a new car you assume the car will run without problems for a reasonable period of time we now feel that the car is unsafe to drive because you never know when the car will just shut down on you and you have no control of it thanks olds for the great car that my wife is scared to drive. *ak
FUEL SYSTEM, GASOLINE - DELIVERY - FUEL PUMP
02/25/2008800001
 1. not sure what events have caused the engine failure. 2. my car shuts off while i'm driving. the steering wheel locks and i have to pull over to the shoulder, put the car in park and try to start the engine again. it has happened numerous times while driving on side roads under 40mph, but recently happened while i was driving on the highway at 60mph. this issue happens at least twice a week, sometimes repeatedly in the same day. this is a very dangerous problem because there is no warning signs that it is going to happen. i was very luck to be in the slow lane so i could pull over to the shoulder without having to weave through traffic without being able to control the car. 3. we have brought the car into two different repair shops and neither of them were able to pinpoint the problem. they gave us several maybe solutions, but were stumped as to what the true problem was. possible solutions included fuel pump/line, ignition switch, etc., but without a sure fix we were unwilling to spend that kind of money for a maybe solution. *tr
01/01/19011
 2000 oldsmobile alero motor, ignition, fuel pump and catalytic converter had to be replaced.***no answer required***. *mr although the engine was replaced the check engine light remained illuminated. the turn signal don't work. the a/c only work on high. the vehicle shakes while idling. the brake pads have been replaced 2-3 times per year. the brakes were replaced the rotors had to be replaced. *nm
10/02/200470000205/10/2001
 Approximately one year ago the fuel pump was replaced in my 2000 oldsmobile alero. this year i am replacing the fuel pump again. the cost of each replacement with labor is approximately $600.00 if you run an internet search for problems with the alero, you will find that two common problems exist for the alero. one is brake problems (a serious safety issue) and the other being fuel pump problems. how long will it be (or has already happened) before someone is killed by a situation where the fuel pump fails while driving causing loss of engine power then applying the brakes to slow the car only to find the brakes are not working correctly, resulting in a potentially dangerous situation? gm should step up and accept responsibility for these defects.*ak
07/28/20047200010
 While driving at any speed vehicle stalled without warning. this resulted in loss of power steering and brakes. the consumer pulled off the road, and let the vehicle sit for approximately 15 minutes before restarting. the vehicle restarted, but stalled again within a mile. the mechanic performed a diagnostic test, which read fuel pump failure as the cause of the stalling. the current investigation on this issue was initiated, pe02066. *ak the ocnsumers daughter was the driver. *sc
05/07/200356500805/15/2000
 1. blinkers are broken 2. emergency lights do not work 3. fuel pump went out ~57500 miles 4. motor under seat went out; local dealer ordered it when it was under warranty and never notified me it was in 5. clear coat was peeling on hood - local dealer fixed 6. dash board is peeling up 7. transmission has been slipping since about ~31000 miles 8. cruise control does not work must i go on? i hope gmac will fix some of these problems. i will never buy another american made vehicle!
05/01/2003108/21/2001
 The mechanic believed the fuel pump was the cause of vehicle starting occasionally. *ph the fuel pump failed. the consumer requested reimbursement due to the fact that the vehicle was under warranty when the incident occurred. *sc *jb
01/01/2002122000207/29/2000
 The vehicle stalled. the vehicle also failed to accelerate while trying to pass other vehicles. dealer notified. *ak ph. the fuel pump was replaced twice, because they shorted out. *jb
07/06/2002910/12/1999
 While driving 55mph vehicle will shut off, and will be hard to start back up. dealer notified.*ak consumer was also informed that the intake was leaking coolant.*jb
FUEL SYSTEM, GASOLINE - DELIVERY - HOSES, LINES/PIPING, AND FITTINGS
7
 There is an evaporation leak due to defective fuel hose which was replaced 3 times, and fuel neck and it was replaced 2 times. defect was causing engine light to stay on. also solenoid was replaced. vehicle was sent to dealer 7 times, but could not determine cause. *ak
FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM
10/14/2003210/21/2001
 I have a 2000 oldsmobile alero. the car has been a continuous problem since i drove it off the lot. the suspension has failed, the fuel injector and alternator have been replaced, the electrical system malfunctions all the time, and problems continue to develop on an almost monthly basis. i contacted oldsmobile and they could care less, referring me to the dealer who has been repairing this vehicle repeatedly. i see why oldsmobile is going out of business. they're products are inferior, and border on dangerous. i'm just hoping this car does not malfunction seriously while i'm on the highway. the incident date below is the approximate most recent repair date. the dates of various incidents are too numerous to list. *la
05/17/20021201/01/2001
 Car stalls while driving-speed does not matter. car will start up after sittiing for a minute but it can only be driven for a few more miles. the longer you let it sit after it stalls the farther you can drive it dowm the road. taken to a gm service tech and after 2 days of test, stated nothing is wrong with the car. 20 miles after leaving the shop with car, it stalled. took it to another mechanic and he found a tsb on the engine/propulsion system , #00-06-04-044, to replace the in-tank strainer (filter) and have not had a problem since. had to pay a gmc srevice tech a lot of money to tell me nothing was wrong when a shade tree mechanic found the problem in less than an hour. have seen this complaint many other times for this car and others ( 2000 cavalier, malibu and 2000 grand am, sunfire) why is there no recall on this? would like some information please on this and what i can do about this gm service tech. my car is still under a extended warranty which i believe would have covered this problem i had. *ak
09/20/2000205/01/2000
 Engine stalls while driving - happened on highway, side roads, all speeds. no warning. car may or may not be restartable. car stalled on highway during dealer test drive required a tow. also rotors warped - steering wheel shakes during high speed breaking
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY
08/11/2000
 While stopping at a red light vehicle completely went dead because it ran out of fuel, even though gas gauge indicator was over the quarter tank mark. vehicle will be checked by the dealership. please provide any further information. *ak
11/30/1999
 Vehicle parked in the garage smelled gasoline. contacted dealer , and had vehicle towed to the dealer. they have not found the cause. electrical lines under the car and the and the exhaust were damp. *ak
FUEL SYSTEM, GASOLINE - STORAGE - TANK ASSEMBLY - FILLER PIPE AND CAP
7
 There is an evaporation leak due to defective fuel hose which was replaced 3 times, and fuel neck and it was replaced 2 times. defect was causing engine light to stay on. also solenoid was replaced. vehicle was sent to dealer 7 times, but could not determine cause. *ak
FUEL SYSTEM, OTHER
01/09/20031350006
 My 2000 oldsmobile alero has had serious problems with it since purchasing it in june of 2002. to date, i have had to replace my waterpump, intake manifold gasket, tires, brakes and rotors consistently (three or more times ayear) . the most recent problem is my gas gauge will indicate that i have 1/4 tank and to my surprise the car will not start unless more fuel is added. the engine also sounds rough, i have both service engine lights on, along with my low tire pressure, anti lock brake light on and i have new tires, replaced a gas cap, and the lights went off, but then come back on. i am also positive that my car will not pass inspection. the cosmetic defects are that of the dash board starting to peel and come loose. i have read up on that gm responded to a problem with all 2000 oldsmobile aleros about the gas problem and i contacted the dealer dorschel and spoke with service manager lou, gm agreed to add a different filter so that the gas was draining back into the tank, it was also mentioned in the article that dealers could be fined thousands of dollars daily if not complied with, but because it was not an actual recall, the dealer denied my request to fix. after reading the multiple complaints about these vehicles, i am shocked that they have not been recalled, the should be as they are not safe cars in my opinion. i am challenging you to take a ride in my car with your family and see if you feel safe, because not only am i out 13,000 that i paid for the car, but also if i have to estimate probably another 6,000 in repairs. that is ridiculous. i expect a written response from your office within 30 days of what you intend to do to investigate these problems. not only read my letter, but you should google in 2000 oldsmobile aleros and see the disgust of performance people are complaining of. *tr
04/15/2002103/01/2000
 Low fuel light never comes on and fuel gauge does not show proper fuel level of vehicle causing vehicle to stall out on highway. *ak *tt
10/19/200108/01/2000
 Driving down busy highway, vehicle went dead. almost caused serious accident. vehicle ran out of fuel eventhough gauge indicated more than quarter tank. according to canadian costumer service, same defective part being recalled in canada.*ak
08/11/2000
 While stopping at a red light vehicle completely went dead because it ran out of fuel, even though gas gauge indicator was over the quarter tank mark. vehicle will be checked by the dealership. please provide any further information. *ak
FUEL SYSTEM, OTHER - DELIVERY - FUEL PUMP
05/09/200365000410/14/2001
 All four of my window regulators have failed within a period of 2 months, i have replaced 3 of the four, the left rear door still has not been replaced do to the cost of parts for this car, in adition, i have had to replace the front calipers, brake pads and rotors on this vehicle 2 times within a period of 1 year, just before the last time i replaced them, my rear calipers went out, they will engage, but will stay locked, only releasing after i drive for about 20 feet or so, i have also experienced problems with the security system activating itself and not allowing me to start the car for at least 10 minutes ( the time it takes the system to recycle itself). in adddition, my door pannels coverings are all coming separated accross the top of of them, again do to the cost, i have failed to replace them. unfortunatly this happened before i knew that so many people where having problems with the oldsmobile aleros, so i did not retain the old parts. *ak
FUEL SYSTEM, OTHER - STORAGE - FUEL GAUGE SYSTEM
10/07/200346660108/17/2000
 Car ran out of gas while gas gauge still showed over 1/4 tank left. after adding 1 gallon of gas, gas gauge jumped to almost full. after filling tank and driving 200 miles, gas gauge still shows over 1/2 tank left. *la
04/25/200344000206/29/2000
 Fuel gauge does not work properly-have run out of gas twice when that meter says i have a quarter of a tank. no alarm. contacted the dealer and they informed me that since my warranty is up, i would have to pay for it. spoke with oldsmobile and they say that only canadian cars are covered under the recall.