Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
04030801006/01/200410012182Changes to labor time guide relating to front suspension labor operations components. *eh02/16/2005
326310011819Front suspension noise on turns. *eh02/01/2005
040308015A05/01/2005040308015B10011062Squeaking noise in front end on turns. *tt12/28/2004
02031000306/01/2002634881Concerns with scraping/scrunching noise from front of vehicle during low speed turning and braking. *tt10/10/2002
010308003A02/01/2002010308003629407Some customers may comment on a squawk noise from the front and/or rear suspension while driving. *tt04/02/2002
01030800310/01/2001627662Information regarding squawk noise from front and/or rear suspension. *yh02/13/2002
05090109/05/2001626054Some customers may comment of a squawk noise from the front or rear suspension area. *slc12/12/2001
29060106/29/2001623599Concerns with suspension noise.*jb10/29/2001
20030103/20/2001619238Information for oldsmobile and pontiac dealers concerning repairs to suspension knuckles for noise, abnormal performance and / or strip caliper bracketing mounting bolts on certain 1999 through 2001 vehicles. *tt05/21/2001
00030900202/01/2000611242Some customers may comment on a squeak / creak noise coming from the rear of the vehicle when driving over an irregular / rough road surface at low speeds. *tt05/31/2000
SUSPENSION - FRONT
0213901/01/200410008871Squeak or rub type noise on turns coming from the front suspension as if it is coming from the shock absorber or the top mount. *tt08/25/2004
01030800208/01/2001624058Information regarding front suspension clunk / rattle noise diagnosis. *tt11/01/2001
01030800208/01/2001624042Subject regarding front suspension clunk / rattle noise diagnosis. *tt10/31/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/01/200436000107/20/2000
 The steering wheel shakes while driving at 60-75 mph, on relatively smooth roads. the vibration can sometimes be felt through the floor on the drivers side, and the driver and passenger seats. the severity and location (steering wheel/seats/floor) of the shaking varies with different roads, but never goes away completely, even on newly resurfaced highways. on surface streets (50 mph and less), the shaking is not noticeable. this has most likely lead to a lot of the minor squeaks and rattles in the interior that make the car sound and feel older than it is. i replaced the original tires at about 40,000 miles, and recently had the new tires rotated and balanced, but the problem persists. i have not yet taken the car to the dealer to repair this, since i am still recovering from $1700 worth of repairs i had done to fix the head gasket leak and replace upper strut mounts. this could be a very nice car, if it wasnt for the number of large (and expensive) repairs needed so early in the cars life.
11/15/20000
 I am on my third pair of brake pads and rotors. the last time this was corrected was in nov. 2002. the initial set that came on the car was supposedly "bad" and replaced nov. 2000. i got the car in aug. 2000. problem was reported to dealer oct. 2002 as well. never could identify problem. grinding light and noises under hood that were finally identified as the brakes taken in again in jan. 01. the "other" consists of a new alternator in nov. 2002 as well as new tires in july 2002. i had to purchase two while gm gave me 2. locks were messed up again april 02. faulty window regulator in sept. 01. i have documentation of all of the invoices/printouts from the dealer as well as my maintenance papers.
10/14/2003210/21/2001
 I have a 2000 oldsmobile alero. the car has been a continuous problem since i drove it off the lot. the suspension has failed, the fuel injector and alternator have been replaced, the electrical system malfunctions all the time, and problems continue to develop on an almost monthly basis. i contacted oldsmobile and they could care less, referring me to the dealer who has been repairing this vehicle repeatedly. i see why oldsmobile is going out of business. they're products are inferior, and border on dangerous. i'm just hoping this car does not malfunction seriously while i'm on the highway. the incident date below is the approximate most recent repair date. the dates of various incidents are too numerous to list. *la
 While driving vehicle and getting up to fifty mph the vehicle shakes very hard, sometimes the low traction light will illuminate on the dash upon hitting a pot hole. please provide any further information.*jb
 While consumer was driving heard a loud ticking noise coming from steering wheel. dealership is aware of problem. please provide further information.*ak
09/30/2000109/01/2000
 Car vibraties when driving at highway speeds of 55mph or greater. dealer says it's road noise when returned a 4th time
SUSPENSION - FRONT
01/01/200436000107/20/2000
 The steering wheel shakes while driving at 60-75 mph, on relatively smooth roads. the vibration can sometimes be felt through the floor on the drivers side, and the driver and passenger seats. the severity and location (steering wheel/seats/floor) of the shaking varies with different roads, but never goes away completely, even on newly resurfaced highways. on surface streets (50 mph and less), the shaking is not noticeable. this has most likely lead to a lot of the minor squeaks and rattles in the interior that make the car sound and feel older than it is. i replaced the original tires at about 40,000 miles, and recently had the new tires rotated and balanced, but the problem persists. i have not yet taken the car to the dealer to repair this, since i am still recovering from $1700 worth of repairs i had done to fix the head gasket leak and replace upper strut mounts. this could be a very nice car, if it wasnt for the number of large (and expensive) repairs needed so early in the cars life.
 Vehicle made noise in front end at low speeds. took vehicle to dealer, and they stated they were aware of problem. refused to tell consumer the defect.*ak
101/01/2000
 When turning, vehicle makes a noise in front end. sometimes it feels and sounds like rubber rubbing together. contacted dealer who stated this is normal for vehicle to do this. had to replace front end. ak consumer has taken vehicle into several different service repair shops and they have tried several fixes but to no avail. consumer has been informed on several occasions that the problem is with the rims. *jg
03/21/2001103/01/2000
 Car consistently wobbles while driving. dealer replaced struts, rotors and brake pads. problem still exists. *ak
07/15/2000104/28/2000
 While driving 35mph, front right wheel snapped off vehicle, causing driver to lose control and hit a bridge. gm said it was not a manufacturer's defect. *ak *slc
SUSPENSION - FRONT - CONTROL ARM
10/19/2002
 Consumer states that while driving and no warning the control arm snap causing the consumer to lose steering control. dealer notified ts
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
06/01/20041
 Reimbursement for repairs to vehicle for structural damage.*mr the consumer stated the left front coil spring broke and subsequently other parts on the vehicle needed to be repalced due to the coil spring failure. *jb
06/09/200460000106/29/2000
 The front coil spring broke;the brakes and rotors seem to need to be replaced before 50000 miles. *ak
SUSPENSION - FRONT - WHEEL BEARING
09/14/20021006/15/2002
 I purchased a 2000 oldsmobile alero in june of 2002, since the purchase i have had nothing but mechanical issues. the first being brakes/rotors being replaced twice a year, then my head gasket went, tires wear too quickly, and now my service engine light, abs light, no traction light (which does not work), change oil light is on, and now i am having problems with my wheel bearings, and cv joints, the car actually makes grinding noises when turning to the left and often sounds and feels as if i have a flat tire. i have had all of these repairs done and the car was fine for 1 week and now all of the problems are back except for the head gasket. did i mention i also had to have the power steering pump replaced as well, i feel that for the price i paid and the research i have done, there are many others that are having the same difficulty as me, when i read others problems, i feel like i am reading about my car. this was my first car i had ever purchased and feel that mine and my family's safety is at risk because you never know when something is going to happen and i am about out of money replacing parts. please look into anyone who owns a oldsmobile alero and give me some advice. thank you. *nm
05/10/200360000110/12/2002
 Front tire area was making lots of noise. took it to dealer for service to check it out - thought it might be power steering problem. they told me it was the brakes. i did not believe this was the problem. took the car to a transmission shop to check that. he heard the noise and thought it might be the wheel bearings. we took it to another mechanic and he found that it was the wheel bearings and said that it should not have needed to be replaced - that they usually last over 100,000 miles (i only had around 60,000 miles on the car). the other problem is that the heater/air conditioning fan switch does not work on the first two speeds - only on the middle and higher speeds. i work with a man who has the same problem on the same make/model/year as my car. *nm
10/04/2004820003
 The brake light kept coming on. after having the brakes serviced the brake fluid remained low. then ,the rotors and the brake line were replaced three times. vehicle started to make noise, and currently the wheel bearings were defective. *ak
104/22/2000
 Front wheel bearing and hub assembly was replaced.*jb