Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
1108200211/08/200210008618The door window glass will not roll up or it is out of the channel. *tt08/10/2004
010864018D10/01/2003010864018C10004753Front door window glass won't roll up or out of channel. *tt01/06/2004
010864012D03/01/2005010864012E10004355Door glass sash out of run channel. *tt update. *tt12/04/2003
010864018B02/01/2003010864018A10001133Front door window glass won't roll up or out of channel. *tt04/15/2003
010864012C02/01/2003010864012B10001131Door glass sash out of run channel. *tt04/15/2003
05060206/05/2002637197Customers may comment that one or more door glasses are scratched. *tt11/21/2002
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
04086402010/01/200410012744Front door power window inoperative. *tt03/14/2005
020864023A08/01/200302086402310004359Power window inoperative. *tt12/04/2003
03080303/08/200310001887Unnecessary replacement of door window regulators. *tt *jb07/24/2003
02086402312/01/200210000756Power window inoperative. *tt03/28/2003
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
03110011/03/2000617226Subject regarding concerns of driver side outside rearview mirror vibration. *tt03/14/2001
00085100109/01/20006092333Some customers may comment that the black plastic housing around the outside rear view mirror turns chalky or is dull in color. *tt12/05/2000
VISIBILITY - SUN ROOF ASSEMBLY
0204201/01/200410006913Sunroof not operating properly. *mr05/19/2004
03086700903/01/2004030867009A10005595Sunroof will not open or close completely due to the sunroof motor. *tt03/04/2004
10090310/09/200310004987Jammed sunroof that will not open or close completely revisited. gm voicemail log. *tt01/22/2004
03086700406/01/200310002878Parts availability for sunroof repairs. *tt09/30/2003
VISIBILITY - WINDSHIELD
010864012B04/01/2002010864012A634827Some customers may comment that the door glass is out of channel. *tt10/09/2002
02086401405/01/2002634559Some customers may comment that the outer surface glass on one or more of the vehicle's door is scratched. *tt10/03/2002
010864018A01/01/2002010864018628824Some customers may comment that the front door window glass won't roll up or is out of the channel. *tt03/21/2002
01086401811/01/2001627482Information regarding front door window glass won't roll up or out of channel. *yh02/08/2002
28090110/28/2001626557Subject regarding water leaking into the passenger side foot well area forom the hvac intake. *jg12/17/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/13/20091
 When i first bought this car the backseats were not attached to the car. the dashboard is pealing up all the way and the paint is gone from my gear shift. both driver side and passenger windows have stopped working. the driver side i had to get fixed for inspection cost about $300. tires and brakes need replaced constantly. lights on the dash light up for no apparent reason. blinkers don't work most of the time and when they do it is this horrible loud clicking noise. cd player/radio stop working randomly. ac only works on 3rd setting. rear defrost does not work at all. fog lights will not turn on and bulbs are brand new. trunk will not open with button from inside car or keyless entry. my trunk randomly comes open for no reason and once would not latch to shut for a few days but then randomly latched shut. car leaks water in the front and back. recently my car won't start everytime it rains. i took it to an auto place and they ran it through the computer and couldn't find anything. now it's at a windsheild place because the mechanic says its leaking water into fuse box. glass place is saying that is not it either. i am at my wits end. it dries out and will start and as soon as it rains will not start. i don't want to pay another mechanic to have this fixed. i see where others have complained about fuses and waters leaks. i have had it towed twice in the last 2 weeks and had $600 worth of work done on my car. i cannot afford to buy a new car. i'm very aggitated that so many people have complained about this car and nothing has been done about it. i even complained to the bbb about the dealership i bought it from to no avail. why is nothing being done? *tr
11/16/200165000511/16/2001
 The brake rotors had to be replaced twice because the brakes wear very fast replaced brakes 4 times since i bought the car in august of 2001 even if there the lifetime warranty brakes. the drivers door window motor has to be replaced. driver window keeps coming off track causing the window to fall. the interior light fell out and had to be put back. the low tire air pressure light, and others keep coming on and staying on even if the work has been done. the back window has a wire type defrost in the window itself that has burned in once place only leaving a burned look on the back window. the cruise control went out a week after i had the vehicle which i bought the vehicle at 30, 000 miles. the passenger side view mirror shatter going the a roadway about 35 miles an hour, almost causing eye damage to a very young child if i hadn't roll the window up in time due to child being seated in the back seat in a child seat. the mirror shattered in very tiny pieces for no apparent reason. *nlm
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
01/21/200480000304/24/2003
 I have researched this problem and there seems to be too many people whose windows jam than fall down into the door. i have personally paid over $400 two times to have this fixed. also another incident with this car are the blinker which sometimes work and sometimes don't. just this week another problem with the air conditioning. the blower is not working therefore no defrost in this cold weather. *tr
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
04/01/200609/28/2000
 Vehicle cruise control nor rear defrost works. the front dashboard cover is shrinking and peeling back off of dash and is almost completely off of airbag area and this is seen in almost every alero but not other gm models
05/09/200365000410/14/2001
 All four of my window regulators have failed within a period of 2 months, i have replaced 3 of the four, the left rear door still has not been replaced do to the cost of parts for this car, in adition, i have had to replace the front calipers, brake pads and rotors on this vehicle 2 times within a period of 1 year, just before the last time i replaced them, my rear calipers went out, they will engage, but will stay locked, only releasing after i drive for about 20 feet or so, i have also experienced problems with the security system activating itself and not allowing me to start the car for at least 10 minutes ( the time it takes the system to recycle itself). in adddition, my door pannels coverings are all coming separated accross the top of of them, again do to the cost, i have failed to replace them. unfortunatly this happened before i knew that so many people where having problems with the oldsmobile aleros, so i did not retain the old parts. *ak
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER
01/15/200635000210/04/2004
 In october of 2004, i purchased a 2000 oldsmobile alero with 3,900 miles on it. the vehicle now has 39,000. in the past 3 months i have had to replace the blower motor resistor twice on this vehicle. there are numerous web sites with complaints in regards to this problem with the oldsmobile alero. on one of the sites a worker for a gm dealership stated that he has raised the issue with gm in regards to this particular problem, which is that water is leaking behind the strip at the bottom of the windshield because gm failed to use a sealant when installing this strip, and water is leaking down from the bottom of the windshield and causing the blower motor resistor to short out. i called gm and stated my case and they referred me to a dealership. i find this unacceptable. why should i have to replace a $30 part everytime my area experiences heavy rains. if your wondering where the safety issue is with this post, picture the person whose heater controls don't work but continues to drive with an iced or fogged up windshield. this will definately cause an accident!!! *nm
01/04/20058100012/08/2001
 Heater fan quit. windshield stays fogged up in winter. likely to cause accident. and cruise control quit also
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - HEATER CORE
05/17/200696000104/01/2005
 Dt*: the contact stated when the defroster was turned on, smoke came from the rear right side of the vehicle. the vehicle was taken to the dealership who determined the defrost control module and all of the wires surrounding the defrost control module were melted. the dealership determined the defrost module needed to be replaced.
VISIBILITY - GLASS, SIDE/REAR
05/01/2008100000111/04/2006
 Tl*the contact owns a 2000 oldsmobile alero. the contact stated that the driver's side window no longer operates. while driving 55 mph, she can hear a grinding sound coming from the front driver's side wheel. the tire has not been diagnosed by the dealer. in addition, the air conditioning no longer works. the contact believes the mechanic has done something to the vehicle in order for the air conditioning to fail. she feels that all of these issues are safety hazards. the current mileage was 141,000 and failure mileage was 100,000. 4/01/09 *nj updated 04/06/09. *jb
03/07/200108/01/2000
 My rear glass shattered after turning on the rear defogger.*ak
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
01/03/2009670001
 The passenger window will not roll up and i have seen several complaints about this problem on this particular make and model. although there is no damage, i have been concerned about my vehicle being stolen and have been concerned for my personal safety while being unable to roll up the window. *tr
01/21/200480000304/24/2003
 I have researched this problem and there seems to be too many people whose windows jam than fall down into the door. i have personally paid over $400 two times to have this fixed. also another incident with this car are the blinker which sometimes work and sometimes don't. just this week another problem with the air conditioning. the blower is not working therefore no defrost in this cold weather. *tr
07/30/200782985508/16/2003
 I purchased a 2000 oldsmobile alero in 2003, since that time i have had to replace the power window regulators on the windows 5 times, the rear passenger side window twice. i have also had to replace the drivers side window master switch within the first 45 days of purchase to be able to open the front driver and front passenger windows. the power window regulator failure causes the windows to fall into the door panel leaving me no alternative but to replace the regulator immediately when this happens, for safety reasons as well as protection from the elements. i have also had to replace the molding on the front windshield. on all occasions i took the car to the dealership to repair the parts, receipts are available however i do not have the old parts. the last time i had the window regulator replaced i expressed concern at this consistent failure, i was told by the service person since gmc changed to the cable windows there had been some problems but not enough for a recall. *tr
04/08/2005112632
 Tl* - the contact called regarding the 2000 oldsmobile alero. the contact stated that the driver side window failed. the contact had a new motor put in the window. the failure mileage was 11,263. the contact stated that the motors started to fail on the back driver and passenger windows. the contact believed this was a safety defect. the current mileage was 14000.*ak
08/04/2006135000106/02/2000
 Dt*: the contact stated on several occasions the power windows failed. the driver side window had the motor and regulator replaced, the passenger side front window had the regulator replaced, and the rear passenger had the cable, motor and regulator replaced. and now the rear driver side window malfunctioned but has not been seen by the dealer.
12/15/2005202/23/2003
 Power windows on 2000 alero are defective to me. two out of my four power windows either do not go down or only work on occasion. the back window behind the driver stopped working and the window would not stay up. when i would be driving down the road, it would just start to slide down. the front passenger window is not working at all right now. i can't get it to budge at all. *jb
07/06/20054
 Power window went out-driver side- had it replaced -- back to windows have no power- held up by tape- driver window no longer operating-. *nm
11/15/200563000402/12/2003
 Dt: contact states the driver's side and passenger's side windows will not go up or down. the vehicle was taken to the dealership. where they found the window regulator motor is out on this vehicles window. the vehicle has not been repaired at this time. the repairs will be at owner's cost. *nm
05/18/200555000106/27/2000
 1-the driver's side window does not move. 2-the window started to work sporadically then it began to happen more often and finally stopped all together going up and down. 3-no steps have been taken as of yet. *nm
08/25/2005105/24/2003
 Dt: the consumer stated that all four windows have fallen out. the consumer has a 2000 oldsmobile alero. the consumer has taken the car to the dealership and had the windows checked. the dealer told her that she would have to pay for the repairs. the manufacturer was contacted, and there was no free repair available. the consumer has not had the vehicle repaired. this has been a problem for a month. these are electric windows.*ak
01/01/200110000405/14/2000
 My car has less than 60,000 miles and i have had constant problems, some repaired, others, the dealer and other repair shops could not determine the causes. automatic windows won't work two front windows (intermittent) turn signs do not work intermittent, sometimes stop working and danger to me in traffic, air pressure light stays on and tire shop said they could not fix. this has been going on intermittently since before the warranty expired. before that i had to have a series of other repairs done at the dealer and at a repair shop because i am not financially able to afford the labor charges at the dealer. also the people at the dealers are not easy to deal with. i have all of my repair bills for further information. i have had to have several parts replaced in the wheels, the battery before warranty, the motor in the wiper fluid container, brakes, some part in the wheel before e the warranty was up. this car is a piece of junk and i believe the current problem has something to do with the electrical system not being manufactured correctly. i am driving a very unsafe car and believe the dealer will try to take advantage of me financially to try to correct it, if it can be corrected. i believe this car to be a lemon. the problems started with this auto within the first year i bought it. i don't have the exact date.*ak
11/01/2003900001
 Passenger window on 2000 oldsmobile alero continues to quit working. *jb
10/29/2004208/24/2002
 I have a 2 door my passenger side window droped down inside the car, i had to have the whole window lift replaced because you don't have a repair kit. one month later the driver side window has droped down inside the door. the plastic lift has broke on pasanger side also.*ak
06/01/2003100000305/24/2000
 Power window for driver would not go up in 9/03 during a rain storm. after the rain stopped, i took apart door and pushed window up. window since would not go down. then during 6/04, the front passenger, and left rear-passenger power windows would not go down either. left passenger window will lower several inches at random times while parked. no one touches the power window switches in the car since i don't want a window to go down and not be able to get it back up.*ak
06/10/2004601/20/2000
 The turn signals work sometimes, i was told it is a problem with the hazard switch but that has been replaced 3 times and the problem still exist. i have had six (6) window regulators replaced on my vehicle. a vehicle that has this history with turn signals is a safety hazard and your department should get more involved. the incident date is just the latest time the window has gone out. *jb
01/15/200351947
 Lower intake manifold gasket failure causing leakage of coolant into the engine and onto pavement. this type of gasket failure is unacceptable at such low miles. august update: since filing the complaint, i had the intake manifold gasket replaced (along with the other gaskets, seals, and rings that are typically replaced in this procedure) by the olds dealer here in my area. this was done at mileage 51947 on 2/11/03 for my 2000 olds alero that was purchased new on 7/6/2000. as for cost, i was able to do some negotiating with the service manager. about one month earlier, i had taken the car in to get the drivers side window repaired. it had fallen out of track (for the second time), and i raised the issue that this was unacceptable, and that their competitor cars do not do this (non gm vehicles). having negotiated a low price on this window repair, the service manager remembered me for the intake manifold repair. i raised a number of issues and facts surrounding the intake manifold gasket and was able to get the entire repair done for $276.75, along with an oil change and serpentine belt replacement, included. i have not noticed and problems with coolant leakage since the repair was preformed. another concern that i have is, since my repair was done in february 2003, but the service bulletin is dated march 2003, were old parts used in my repair and will this happen again?
11/15/20000
 I am on my third pair of brake pads and rotors. the last time this was corrected was in nov. 2002. the initial set that came on the car was supposedly "bad" and replaced nov. 2000. i got the car in aug. 2000. problem was reported to dealer oct. 2002 as well. never could identify problem. grinding light and noises under hood that were finally identified as the brakes taken in again in jan. 01. the "other" consists of a new alternator in nov. 2002 as well as new tires in july 2002. i had to purchase two while gm gave me 2. locks were messed up again april 02. faulty window regulator in sept. 01. i have documentation of all of the invoices/printouts from the dealer as well as my maintenance papers.
03/06/2004704/02/2002
 This is the third brake job , got car with 30,000 miles had it two years - have replaced both wheel bearings--car now has 55,000 miles. have replaced drivers side window control switch and now its in for the door latch failure. ever driven 30 miles to get to a dealer with your door bungie corded shut if that is not a safety problem what is ?? that is the drivers door by the way. i have most definitely lost faith in gm. my next vehicle may very well be a hyundai accent, they have only one page of problems and they provide a warranty. *jb
01/29/200455000206/30/2001
 I have a 2000 alero (64025 miles). my mechanic said that i need to replace the intake gasket, a cost of $600.00 to fix. he told me that he has replaced many of these mostly in aleros between the years of 2000-2003. this is not the only problem i am having with my car. the motor for the window on the drivers side has been broken for about 1 yr. the oldsmobile dealership gave me a quote of just under $400.00 to repair it. not to mention that i have had the rotors and brakes replace all the way around the car (about 1 yr ago) and about every 3-5 months i have to go in and have the rotors turned. it cost me close to $800.00 to have the brake and rotors replace and the turning of the rotors are under warranty...but i have to take time to do this and it is very inconvenient. not to mention the car is only 3 years old...oldsmobile should take care of all of these problems. this is costing their customers time and money!*ak
12/30/20031
 The consumer stated that the regulator on the driver's side power window has broken. it was replaced for $309.74. the consumer spoken with the dealer/mechanic and was told that they are replacing these things at the rate of 4-5 per month. he stated that his just snapped and the window fell down completely, because it operates on a pulley type system. *nm
10/08/2003650002
 Consumer received recall notice concerning hazard flashing warning lights. at any speed the hazard flashing warning light worked intermittently. this vehicle was not included in the recall due to vin. also, the driver's side electrical window would not roll down. *ak
11/14/200344000108/21/2002
 I have a 2000 oldsmobile alero with only 44,000 miles and i have had to change both window regulators and changed mounting clips in the driver's window only 9 months ago. this is a very costly part to have to purchase. why isn't there a recall? *la
06/10/20036
 Rotors bad, brakes bad, wheels leak air, windows leak air in, windshied shakes, engine runs high temps and knocks, paint is starting to rust. cd player is always shuting off. dealer has not done a thing to help and my car is under warranty for a few more months. i need help soon.*ak
06/06/20006000312/31/1999
 The brake rotors turned twice and replaced once. this caused the brake pads to have to be replaced. the drivers door automatic window motor had to be replaced twice and now the passenger door window was doing the same thing. the interior light fell out and had to be put back in. the sun visor came loose and had to be tightened again. the cd player had to be replaced. a backlash of electricity caused a fuse to be replaced. the car died on a highway and towed to the dealership. the intact manifold leaked, it was tightened up and one month later the same problem happened again. the drivers side seat belt did not detract automatically. *tt
05/20/20013800003/31/2001
 Car windows dont go down ,signal lights dont always work
07/25/200206/01/2001
 Front driver side power window regulator failed. window will not roll up or down. rear seat does not clasp into proper harness - i too kit to russ darrow and they said a seat is cosmetic, and it is as fixed as it is going to get.. turn signals do not work 70% of the time. the lighter was pushed into the main jack to be used, the lighter never popped out properly. as a result both jacks are inoperable. rotors were replaced at 37,000 but there is still very loud wobbling noises and tire noise. dealer suggests new tires, the tread is fine on the current tires. new tires will only mask the noises.
09/29/2000504/18/2000
 When applying brakes, steering wheel would vibrate. had taken to dealership, and had the rotors resurfaced or replaced. problem still present.*ak consumer states tire had to be replaced at 6000 miles, insufficient sealing caused water to leak in to drivers side rear foot well, both front door opening w/strips and door panel water barriers were replaced and also power window squeaks when going up and down. *yd
08/12/2000611/01/1999
 I have been having brake problems for the last year and a half. the brakes pulsate under any braking conditions ,but at speeds above 50 mph it is extremly bad. the dealer has attempted to fix the problem on six occasions with no success. the first brake replacement they replaced both front rotors and pads. that lasted for about 10,000 miles before needing another repair. after that repair the rotors were resurfaced, which then caused the brakes not only to pulsate but to also make a grinding or moaning noise while stopping. we are now on repair number six and still the problem is not fixed. after speaking with a representative from general motors and being told that brakes are not a safety concern i am worried about the safety of any gm vehicle. something needs to be done about the defect of these brakes before someone is injured or killed because gm can't admit fault. driver side power window has stopped working on two occasions the first being on 12/10/2001 then again on 02/06/2002. on both occasions the motor had to be replaced. no further problems with this as of yet.*ak
08/12/2000611/01/1999
 I have been having brake problems for the last year and a half. the brakes pulsate under any braking conditions ,but at speeds above 50 mph it is extremly bad. the dealer has attempted to fix the problem on six occasions with no success. the first brake replacement they replaced both front rotors and pads. that lasted for about 10,000 miles before needing another repair. after that repair the rotors were resurfaced, which then caused the brakes not only to pulsate but to also make a grinding or moaning noise while stopping. we are now on repair number six and still the problem is not fixed. after speaking with a representative from general motors and being told that brakes are not a safety concern i am worried about the safety of any gm vehicle. something needs to be done about the defect of these brakes before someone is injured or killed because gm can't admit fault. the driver side power window has stopped working on two occasions the first being on 12/10/2001 then again on 02/06/2002. on both occasions the motor had to be replaced. no further problems with this as of yet.
VISIBILITY - REARVIEW MIRRORS/DEVICES
07/27/2004105/01/2000
 Rear-iew mirror came off window and was hanging by elecrical wire. safety hazard to driver or passenger. took to dealership to be repaired.*ak
04/14/2002309/01/2000
 The driver's side view mirror has vibrated on the vehicle since the day i bought it. i took it at the first oil change and asked them to fix it. they told me that was a known problem with the 2 door alero and there was nothing they could do. the problem was so bad that i could not use the mirror at highway speeds as vehicles would come in and out of view. i eventually contacted oldsmobile about the issue. it turns out their policy is to contact the dealership to confirm the problem (a lot of good that does). i consistentantly compained when i went in for service and evetually there was a service bulletin and they performed the fix. the fix did nothing so there was nothing else they could do. i intermitantly complained and they eventually replaced the mirror assembly which worked for a few weeks. now, last sunday, on the way back from mt.pleasant the mirror vibrated so bad that what was in the bottom of the mirror one second was in the top the next. when i got up the next morning the mirror was laying on the garage floor as it had fallen off. i called the dealership and took it in. they told me they would only continue to cover the mirror until the manufacturer warranty runs out and my extended warranty i purchased would not cover it. i feel that if it a manufacturing defect it should be covered for life. and, to top it off, they had me take the car, without a mirror home until they could get a mirror (i thought it was illegal to drive without a mirror). i expected a loaner car for my safety. this is getting quite annoying that i have what was a brand new car and have had to put up with this safetyhjazzard for almost two years and there is nothing they can do and they were aware of the problem; therefore, knowingly putting me at risk. what are my options? what can i do? now i have to pay for any repairs or put up with it until my lease expires as i cannot afford to buy out my lease early. alan. nlm
06/22/2000306/01/2000
 We have been told this is a design defect. the mirror vibrates so much you can hardly see out of it. the vibration has also caused the mirror to fall off twice. we have called the manufacturer on this problem several times. at first we were told it would work itself out in about 700 miles then we were told they were reseaching it. this all began 1 1/2 years ago. i think if side mirrors are required on vehicles this would be considered a saftey issue and could be a cause of a accident.*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
 While driving at a high speed driver's side rearview mirror vibrates, making it diffcult to see out off them.*ak
VISIBILITY - REAR WINDOW WIPER/WASHER
06/15/2004840001
 Turn signals work intermittently. manufacturer stated that the vehicle was not included in recall 03v327000. *ak
VISIBILITY - SUN ROOF ASSEMBLY
05/01/2004600001
 There are a number of problems i have had with my 2000 olds alero gls 4dr. the main concern is the interior dash and door paneling bubbling than eventually starting to come off. my sunroof will not open as well. *jb
VISIBILITY - WINDSHIELD
06/01/200555000109/10/2002
 Vinyl dashboard covering began to peel up at front edge, presumably becoming unglued in the sun. after a year, there is a lot of rippling in the trim and the length of the peel is about 12 inches. i observed the same condition on another alero in a parking lot. *nm
06/10/20036
 Rotors bad, brakes bad, wheels leak air, windows leak air in, windshied shakes, engine runs high temps and knocks, paint is starting to rust. cd player is always shuting off. dealer has not done a thing to help and my car is under warranty for a few more months. i need help soon.*ak
1
 Moulding for the rear window had to be replaced, also the power window regulator went out. *jg
06/10/2001
 Top gasket or trim ring that holds front windshield has fallen off while driving at 65 mph on interstate. consumer had to use duct tape until he reached dealer. dealer will reglue windshield. please provide further information. *ak
12/13/2000212/03/1999
 Water is leaking in the seals, and windows keep fogging up. dealer corrected the leak, but windows are still fogging up. *ak consumer states that dealer refuses to repair damage caused by water leak. *slc
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
06/01/2004900001
 The windshield wipers, when set on intermittent cycle, do not work properly. grinding noise starts, and window movement is interrupted of both sides of the driver and passenger. *ak