Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - GLASS, SIDE/REAR
1108200211/08/200210008618The door window glass will not roll up or it is out of the channel. *tt08/10/2004
010864018D10/01/2003010864018C10004753Front door window glass won't roll up or out of channel. *tt01/06/2004
010864012D03/01/2005010864012E10004355Door glass sash out of run channel. *tt update. *tt12/04/2003
010864018B02/01/2003010864018A10001133Front door window glass won't roll up or out of channel. *tt04/15/2003
010864012C02/01/2003010864012B10001131Door glass sash out of run channel. *tt04/15/2003
05060206/05/2002637197Customers may comment that one or more door glasses are scratched. *tt11/21/2002
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
04086402010/01/200410012744Front door power window inoperative. *tt03/14/2005
020864023A08/01/200302086402310004359Power window inoperative. *tt12/04/2003
03080303/08/200310001887Unnecessary replacement of door window regulators. *tt *jb07/24/2003
02086402312/01/200210000756Power window inoperative. *tt03/28/2003
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
03110011/03/2000617226Subject regarding concerns of driver side outside rearview mirror vibration. *tt03/14/2001
VISIBILITY - SUN ROOF ASSEMBLY
0204201/01/200410006913Sunroof not operating properly. *mr05/19/2004
03086700903/01/2004030867009A10005595Sunroof will not open or close completely due to the sunroof motor. *tt03/04/2004
10090310/09/200310004987Jammed sunroof that will not open or close completely revisited. gm voicemail log. *tt01/22/2004
03086700406/01/200310002878Parts availability for sunroof repairs. *tt09/30/2003
VISIBILITY - WINDSHIELD
010864012B04/01/2002010864012A634827Some customers may comment that the door glass is out of channel. *tt10/09/2002
02086401405/01/2002634559Some customers may comment that the outer surface glass on one or more of the vehicle's door is scratched. *tt10/03/2002
010864018A01/01/2002010864018628824Some customers may comment that the front door window glass won't roll up or is out of the channel. *tt03/21/2002
01086401811/01/2001627482Information regarding front door window glass won't roll up or out of channel. *yh02/08/2002
28090110/28/2001626557Subject regarding water leaking into the passenger side foot well area forom the hvac intake. *jg12/17/2001

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
01/01/200872000
 Tl*the contact owns a 2001 oldsmobile alero. the module that controls the rear window defogger, located underneath the back panel by the rear window, becomes very hot and melts. it melted the connection and the box that contains the module. as a result, the defogger does not work. the vehicle has not been to a dealer or repair shop. the contact has found several complaints for this failure and believes a recall should be issued. the vin was unknown. the failure mileage was 72,000 and current mileage was 80,000.
08/27/2004466421
 The tires were defective. the tire pressure will not sustain. the tire pressure light stays on, and the consumer had to add air daily. the dealer refused to cooperate. *ak the left front door body side was falling, the solder joints in the hazard warning flasher switch may crack, the coolant light had come on, there was an erratic sound when the ignition was first turned on, the driver window had a water leak, the left power window won't seal, the regulator was broken, and the key would get stuck in the ignition intermittently due to binding cylinder lock. sc
08/07/20031008/01/2003
 The technician informed the consumer about a recall on the vehicle, but the consumer never received a notice from the manufacturer. *la the vehicle would not start right away. there would be several tries but the vehicle would never crank over. the engine vibrated when the a/c was used,the fuel gauge was inoperative, the front windows would not roll down, the rear handles felt like they were sticking, there was a burnt oil smell, and after several times of starting the vehicle it would run rough. the master switch, a/c compressor, crank sensor, fuel pump, fuel tank, hazard switch, and the window regulator were replaced. the mechanics repositioned a wire harness from the crank sensor and replaced the pressure control solenoid. the turn signals stopped working in traffic in which there was almost an accident. the antenna was replaced because the radio signal would go out every time the rear defroster was used (this did not solve the problem). the back window had to be completely replaced to solve the antenna problem. the water pump was replaced because the seal for the coolant leaked. *sc *jb
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
05/01/20055
 2001 alero gl had problems with the computer, cruise control, and the floor was leaking.***no answer required***. *mr the vehicle consumed excessive amounts of gas, the vehicle only got 208 mile per tank of gas. the rear defroster works intermittently. the abs light, traction light and service engine light illuminated at the same time. when this happened the vehicle lost traction and abs brakes. on two occasion this failure caused the consumer to lose control of the vehicle. the rear seat slid forward when the brakes were applied abruptly. *nm
12/30/2004110/01/2000
 While driving consumer turned on the heat and the defogger, and both failed to come on properly. consumer smelled an odor coming from the vents. consumer drove vehicle to the dealer, and mechanic determined that the intake manifold was leaking and needed to be replaced. *ak...*ak
1
 The rear defroster did not work.*jb
02/02/200102/01/2001
 No heat to passenger side of car during winter months. dealer notified and heater assembly poorly designed. unable to fix problem. dt
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - REAR WINDOW
03/07/2008105000204/16/2001
 2001 oldsmobile alero, approx 105,000 miles. around the middle of january i went outside to warm up my car before work and noticed the heater blower wasn't working. have already had this replaced so thought i knew what the problem was. also noticed an electrical smell in the car, as if an electrical motor was hot, so assumed the blower motor overheated and went out. later that day checked the fuse for the blower motor- it was bad, i changed it and the heater worked. however, still noticed the electrical smell and finally associated it with the rear defogger. around march 07 the defogger quit working. noticed today on my car stats that a complaint was filed in february with a fail date of 01/17/08 where the rear defogger failed and the car actually caught fire. my car did not catch fire, but it is the same year and approximate mileage as the one that did. i'm sure these aren't the only two. please be aware of this problem and if you notice an electrical smell, get it checked out. *tr
01/17/2008100000102/10/2006
 Tl*the contact owns a 2001 oldsmobile alero. while the vehicle was warming up, it caught fire. the rear seat was damaged and the rear window was destroyed. there was also smoke damage. a fire report was filed. the current and failure mileages were 100,000.
01/01/2002107/21/2001
 Car doesn't always start when i turn the key in the ignition. takes a few seconds to turn over. driver side mirror shakes. the numbers on the radio buttons have rubbed off. rear defrost doesn't always work. rotors are always wearing out. used to hear a clunking noise every time i turned the steering wheel - had the steering rack replaced. interior dome light falls off. *jb
VISIBILITY - GLASS, SIDE/REAR
07/21/2004110/24/2002
 I purchased this vehicle 24 oct 02, from a small car lot. on 25 oct 02, my turn signals failed to work. i took it in to the car lot and they put a four-way flasher in it. on 26 oct 02, it wouldn't start. i called the car salesman and he said since it was a saturday, they couldn't do anything about it until monday. after working on it for several hours, my father finally cleaned out the fuel line and got it started. on nov 6 2002, my driver side window fell down into the door as i was attempting to roll it back up. i took it to the dealership the following day and they supposedly corrected the problem. on 24 nov 02, i was driving down the interstate when all of a sudden the engine died and the trac off light came on. i had a roll back haul it in to a mechanic. i called the dealership and they said my one month/1,000 mi warranty had expired and they were not going to cover charges. the fuel pump was replaced at a cost of 600.00. in mar 03, my car began vibrating when i applied the brakes. i took it to a local brake shop and they put a new set of rotors on my vehicle because the old ones (from the factory) were too thin to be resurfaced. in jun 03, i took my vehicle back for the same problem and it was corrected in the same way, with new rotors. in may 04, my window fell back down into my door. my father glued the piece back on that had broken loose. on jul 8 04, i took my vehicle to a local oldsmobile dealership to have the brakes repaired. the rotors had to be resurfaced and new pads were installed. also, on 21 jul 04, i took my vehicle to the same dealership to have the windows repaired. they told me it would cost $600.00 to have them fixed because there was some piece that was shattered. i then took my car to a local wreck-repair shop and the guy fixed it free of charge. he said there was only a piece that had came unglued and that the passenger side didn't even need any repairs at all. i have definitely had the most problems with my car's windows. *jb
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06/01/20061
 Driver window fell into the door when the holding clips inside the door broke off the lift mechanism. *tr
04/08/2006209/18/2005
 Since feb. my car has been in for repairs 4 times. i bought the car used in sept. 05 and almost immediately noticed there was a problem when the window would not roll down and the temp. gauge went on hot (and the car was not). i took it in to the dealer and they of course found nothing wrong since the computer they use to diagnose problems wasn't registering anything. not quite a month had passed when i started to have difficulty starting the car, a few days later the car stalled while driving in a.m. traffic on the fwy. it was taken to the dealer again, they stated it was cpc computer had to be reprogrammed and the igniter had to be replaced. on the way home after picking up the car, it stalled again, and would not restart. again the next day it was taken in and the ignition switch was replaced. a few weeks pass and the same problems start to occur, this time when it was there, nothing could be found. this is a potentially a very dangerous problem, this time again driving on the fwy. the car stalled, i made it to the shoulder of the road, the car again as usual would not restart, next time this happens i may not be as lucky. my car is at the dealer currently and they cannot seem to find out what is wrong. in reading other numerous complaints this obviously is a problem. who is responsible? does someone have to killed before gmc does something about this? *jb
03/24/2006106/24/2003
 Driver's side car window rolled down but wouldn't go back up. car is 2001 olds alero 2 dr. was having problems prior to incident with the window rolling all the way down instead of just part of the way. the regulator is still making a sound so the motor is still operable for the moment but the window is off the track or the plastic pieces that hold the window are broke. what happened tossing metal. it would save headaches for everyone. *jb
01/30/200680000205/14/2001
 Around july 15, 2005 my 2001 oldsmobile alero passenger side window fell out of the channel and into the door. (the window was being rolled up and made a loud noise. when trying to roll down window again it fell into the door.) i had the window regulator replaced by a local automotive center on july 15, 2005 for a total of $231.15 parts and labor. on january 30, 2006 the driver side window was rolled down and when rolling it back up a loud noise was heard as it reached the top of the door frame. when pressing the button to roll the window back down the window fell into the door. took the car to a local automotive service center and was quoted over $400 for parts and labor for a new motor/regulator and new glass since the arms of the regulator were broke and still stuck to the glass. i have not had the driver side window fixed yet since i am trying to better understand how this could have happened to both windows in less than a year. *nm
08/06/200570000101/27/2001
 2001 alero (2 dr. coupe) i have been on several sites and am finding many alero owners having the same problems that i have encountered over the last couple of years. fuel pump, wheel hub assemblies, intake manifold gaskets, power window failure(grinding/breaking clips/regulators), serv engine and traction control lights constantly on, electrical problems, brake problems etc. it is my belief that olds knew they weren't making this car anymore, and sent a sub-par product out into the market hoping to get away with as few recalls as possible. i have numerous complaints filed with olds and general motors. general motors has gone way out and offered me a $500.00 certificate towards the purchase of a new vehicle. give me one reason i should go through another nightmare like this one. recalls have never been issued on any of these complaints because it would probably cost millions of dollars for them to fix the problems. i constantly wait to see if any class action suits involving these vehicles occurs as i will be one of the first to jump in. what's the saying...if it looks like dog crap and smells like dog crap don't step in it, it's probably dog crap. there's a defined problem with these vehicles and gm should be taking responsibility for them. *jb
07/16/2005307/13/2000
 I have a 2001 oldmobile alero with automatic windows. i have had to replace 3 of the 4 windows due to the motor going out causing the window to not roll up or down. i am waiting for the 4th window to break.
01/17/2005102/22/2001
 I have a 2001 oldsmobile alero and back in 2003, while it was still under warranty, my passanger side window regulator ceased to work. it was replaced under the warranty. this winter, however, after my extended warranty had expired, the driver side window regulator failed to work and my window is stuck and unable to go down. i was told that it would cost an excess of $400 to fix this part, which it appears, was defective in the first place. i believe that the inability to retract my window is a safety concern. if i were trapped in my car following an accident and the door would not open and the window would not open, the car could go up in flames or i could drown, etc...before help would arrive. this is a very dangerous malfunction that should be fixed by the general motors.
04/15/2004555581
 Driver's side power window failed. as a result, the window was unable to come down. dealer states that the window regulator needed to be replaced. *ak
05/12/200356240210/12/2002
 In the spring of 2003 my window, drivers side slid into the door jam. my boyfriend took the door off and we realized that the window regulator was bent and the plastic pieces that attach to the window to hold it up were broken. i called the dealership and was informed that it would cost $500.00 to fix it. $300.00 for the part and the rest in labor. i looked into getting a used part, so i began calling junk yards. a few had no regulators, however at fitzgeralds in lincoln de i was told that i was the 4 or 5th person to call in regards to a regulator for an alero. he stated that he could order the part wholesale and it would cost $120.00. i also began a search online and found a mechanic in ny that would fix my regulator or give me a repaired one for around $80.00, so i sent it to him. unfortunately, the parts that he gave with the regulator were not right and when trying to install the regulator the plastic pieces broke again. the mechanic in ny send additional pieces and we were able to get the window working properly, after using some adhesive to get the window to stay attached to the regulator. the process of trying to get the window completely fixed took months. we finally got the window working around october of 2003. now it is december 2004 and again the window is starting to slip. i believe that this is somehow a mechanical problem with the power window. could you please look into whether or not this is indeed a recall. thank you.*ak
11/10/200359000108/06/2002
 Windows regulator & power window motors both sides become inoperable,high cost of repair. also the whole wiring system. wires loose,get pinched by gearshift. now the radios volume turns up with higher rpm or down at low rpm.when back window defroster is on radio crackles or completely turns off.same happens at times when putting gear into park. there is realy no incident date, this is a ongoing problem for the past 6-8 month.*ak
15
 While rolling up the windows consumer heard a noise and suddenly the passenger, driver, and rear window dropped down into the frame of the windows, causing all the windows to break. vehicle was taken to the dealer for inspection. the cause had not been determined. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES
11/10/2000211/01/2000
 Customer sevice at olds advised, i was told there is no fix. no safety defec tlisted. *ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
01/01/2002107/21/2001
 Car doesn't always start when i turn the key in the ignition. takes a few seconds to turn over. driver side mirror shakes. the numbers on the radio buttons have rubbed off. rear defrost doesn't always work. rotors are always wearing out. used to hear a clunking noise every time i turned the steering wheel - had the steering rack replaced. interior dome light falls off. *jb
08/16/2002
 While driving and with no warning electric side view mirror will heavily vibrate,making it hard for consumer to see clearly through the mirror.*ak
VISIBILITY - WINDSHIELD
05/01/2002410/01/2000
 Braking is not working properly, pads and calipers will easily wear down and there is a grinding nosie at low speeds, consumer has replaced the parts several times. contacted dealer and they were not willing to do anything.*ak. also the driver side window chatters, there was a noise in the left front wheel bearing.*jb
11/28/2001
 While cleaning snow off front winshield noticed a 3 inch crack from both sides. dealer / manufacturer were notified and informed that warranty expired, and nothing can be done. feel free to provide any further information concerning this matter.*ak
07/02/2001
 Dashboard visible on windshield while traveling. *ak
07/02/2001
 Dashboard has a reflection in windshield that affects consumers drivng ability. dealer suggested that consumer put a rug on dashboard to keep reflection away.*ak
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
06/13/2002
 Consumer stated that while driving in the rain the windshield wiper's stopped rotating normally and began jumping around erratically as if someone was beating them directly onto windshield. consumer turn vehicle off/on and wipers continued to function erratically until the wiper motor burned out. now wipers are completely inoperative. ts