Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - BODY | |||||
| 030867005 | 07/01/2003 | 10012580 | Water on front floor. *tt | 03/07/2005 | |
| 030866002 | 01/01/2003 | 10000945 | Wind noise heard from rear of vehicle. *tt | 04/04/2003 | |
| 020866005 | 05/01/2002 | 634661 | Some owners may comment that the molding along the rear (trunk) compartment opening at the striker is loose or broken. *tt | 10/04/2002 | |
| 171201 | 12/17/2001 | 629631 | Water leak issues. *tt | 04/04/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 250702 | 07/25/2002 | 637316 | Some customers may comment that the exterior door handle is inoperative on certain vehicles. *tt | 11/22/2002 | |
| 010864020C | 10/01/2004 | 010864020B | 628894 | A creak or squeak noise when opening or closing one of more doors. *tt this bulletin replaces previous bulletin 01-08-64-020 dated 12/01/2001. *tt this bulletin replaces 01-08-64-020b. *tt | 03/21/2002 |
| 071101 | 11/07/2001 | 628100 | Some customers may comment of a creak or squeak noise when opening or closing one or more of the doors on their vehicle. *tt | 03/05/2002 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 052303 | 05/23/2003 | 10003663 | After a heavy rain moisture is present around the a pillar front cowl or front floor area on vehicles built with a sunroof. *tt | 10/27/2003 | |
| STRUCTURE - BODY - TRUNK LID | |||||
| 170602 | 06/17/2002 | 637229 | Some customers may comment that the molding along the rear trunk compartment opening at the striker is loose and / or broken. *tt | 11/21/2002 | |
| 051702 | 05/17/2002 | 636694 | Some customers may comment that the rear deck lid will not stay open. *tt | 11/12/2002 | |
| 020858004 | 06/01/2002 | 634508 | Some customers may commenton an air rush / moan type noise from the rear compartment lid area of the vehicle. *tt | 10/03/2002 | |
| 020866005A | 08/01/2002 | 020866005 | 634317 | Some onwers may comment that the molding along the rear (trunk) compartment opening at the striker is loose or broken. *tt | 09/28/2002 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 05/01/2003 | 1 | ||
| I have had my 2002 oldsmobile alero since 2002. within six months of having this car the ignition switch went bad and was unable to start the car and it had to be repaired. this was repaired by the dealer that i purchased it from because the company that was in charge of my extended warranty went bankrupt. since then i have had to pay to replace a gasket in the engine that keeps engine coolant and engine oil from mixing together because the gasket that was manufactured with the car was not the right thickness. (since this is a known defect by mechanics why wasn't this recalled or a service bulletin initiated?) i continue to have problems with the driver door control panel that controls the windows and the side mirrors and window locks. the windows in my car can only be controlled by the driver because the window lock is stuck in the on position. i have also had problems with the windows falling down into the door and have had one window replaced in december 2007 but now in september 2008 the passenger window is experiencing the same symptoms and now will have to replace this window as well. right now the most annoying thing about this car is the turn signals. they function as they should but the clicking noise for the turn signal will not turn off when i have made a turn (it actually makes a clicking noise about 3 times as fast as the regular turn click). i have had this looked at by a mechanic and i was told that this was not part of the hazard light recall which my car falls under so it was not fixed. it is a very distracting problem and the only time i can get relief from the clicking noise is when i actually get ready to make a turn by turning on the actual turn signal. there are a number of problems that numerous owners are experiencing. i am hoping that some thing is done about the windows and the engine gasket. i don't think consumers should be responsible for poor engineering and design. gm should make things right. *tr | |||
| 12/27/2006 | 1 | ||
| The dash had begun pulling away and coming unglued about 2 years ago. i found that this is a problem with this model year. when i spoke with the dealer they said it was not part of a recall. but they would split the cost with me -my end would be $650. i could not afford it and it has continued to rumple and bubble up. i am the only owner. it is a defect that no one wants to address. especially, since my warranty will be up with in a month or two. i just got tired of fighting with the dealer to do something. i have given up and will not be purchasing a gm car again. thanks for nothing -my loyalty is going somewhere else. *jb | |||
| 11/28/2004 | 27000 | 1 | 09/13/2002 |
| In september 2004 i purchased a used 2002 oldsmobile alero. by november my alero's interior door panels started to bubble and buckle on 3 doors. my vehicle is still under the bumper to bumper gm factory warranty. i brought my car to brown (dealership) in saco, maine and was told to call gm to see if i could get the work approved. they denied the work and said they didn't cover cosmetic problems. i then filed a complaint with the better business bureau. someone from gm who handles the bbb cases called and said once again there was nothing they could do for me. this time the said the problem was caused by the previous owner. before my case went to arbitration gm requested the bbb to send out a technical expert to look at the car. his conclusion was inadequate adhesive. not long after the report came out and before arbitration, gm called and informed me that they will fix my alero. they told me i must go to brown in saco, maine where kevin brady (service manager) said he still refuses to fix the car. i called gm back and they said to find a dealership that will do the work. this problem seems to plague thousands of alero owners from what i have seen on the internet. this is a factory defect that gm must own up to!!!*jb | |||
| 09/01/2003 | 36000 | 1 | 06/15/2002 |
| I took a long road trip vacation this past summer. the 2002 alero turned over 36,000 miles before i got home. i didn' t drive the car for a few days upon my return. *ak when i opened the door a few days later, the glue had come unglued from the leather on the dash and three of the door pads under the windows and the leather was buckled very badly. you can view picuters of the dash and door pads if you will go to http://www.dillows.com/alero.htm on the internet because as they say a picture is worth a thousand words. i went to the dealer who refused to fix it. i contacted oldsmobile who refused to fix it after keeping me waiting three months to hear their refusal. i contacted gm via email who emailed be back and told me to never contact them again concerning my claim # 1-143309922 for the dash and door pads coming unglued and buckled because of their factory defects in their manufacturing process. it is not right and should be against the law for gm to be allowed to have sold us the alero full of factory defects and for them just to shut down the oldsmobile line and be able to walk away from the customers who pirchased the alero which is a series of factory defects inside and out without being helt responsible. | |||
| 04/01/2003 | 29000 | 4 | 04/03/2002 |
| Leather on front dashboard and back passenger door is detaching from surface and bubbling. it is rather severe on the front dash. cigarette lighter (one near front passenger foot) was poorly installed. it pops out all of the time. front end makes loud scratching noise when moving slowly or breaking and turning. drivers side window stopped working today. it went out without warning. trunk smells like there has been a problem with water leaks. i've found interior trunk to be damp on occasion. occasional water leaks on front passenger side (at feet). appears to be condensation of some sort. back cup holder pops out of place. because of the defect, drink spills resulted in stained carpeting.*ak | |||
| STRUCTURE - BODY | |||
| 08/01/2012 | 104000 | ||
| Tl-the contact owns a 2002 oldsmobile alero. the contact stated that the entire dashboard was coming apart. the vehicle was taken to the dealer on several occasions but the contact was informed that the failure was a cosmetic issue and offered no assistance. the manufacturer was notified who stated that the vehicle should be taken to the dealer for repairs and offered no further assistance. the vehicle was not repaired. the failure mileage was 104,000. kmj | |||
| 08/01/2012 | 104000 | ||
| Tl-the contact owns a 2002 oldsmobile alero. the contact stated the entire dashboard was pulling apart. the vehicle was taken to the dealer on several occasions but was informed this was a cosmetic fix and offered no assistance. the manufacturer was notified who stated the vehicle should be taken to the dealer for repairs. they offered no other assistance. the vehicle was not repair. the failure mileage was 104,000. mw | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 02/07/2005 | 50000 | 3 | 04/14/2004 |
| I started having problems in feb. of this year(2005). the car would not start. towed it to a dealer and they replaced the ignition cylinder. 3 days later was having the same problem. took it back to the dealer and they then replaced the housing. begining of june had the same problem occure agian. towed it back to the dealer and they could not find anything wrong with it. of course it started at the dealer. 2 weeks later and it still will not start agian. the security light was comming on before it stoped running. this is a problem that many people are having and it needs to be fixed. if you go to www.automotivehelper.com and go under alero, you will find lots of complaints. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 10/16/2002 | 1 | 05/01/2002 | |
| Leak noted during rain, not noted during any car washes. mr | |||