Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
06023501005/01/200610020814Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during maneuver and/or steering wheel rotation. (replace intermediate shaft). *kb01/22/2007
04023200108/01/2007040232001C10012694Release of steering gear stub shaft bearing kit for service. *tt updated 08-15-07. *kb updated 10/09/07. *nj03/10/2005
03023600208/01/200310012577Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh03/07/2005
030232001B07/01/2004030232001A10012093Momentary reduction of power steering ps assist on initial start up with low ambient temperatures. this service bulletin replaces 030232001a. *eh02/11/2005
STEERING - COLUMN
06023501909/01/200610020731Revised tilt steering wheel and column fastener tightening specifications. *kb01/04/2007
STEERING - HYDRAULIC POWER ASSIST SYSTEM
030232001A10/01/200303023200110004762Momentary reduction on power steering (p/s) assist on initial start up with low ambient temperatures. *tt01/06/2004
02240302/24/200310001842Intermittent condition of a momentary reduction in power steering assist at startup. *tt *jb07/22/2003
STEERING - LINKAGES - TIE ROD ASSEMBLY
03023204911/01/200310004765Release of new outer tie rod ends for service. *tt01/06/2004

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/15/20091058971
 Purchased 2003 alero on oct 8, 2009 on oct. 9th car would not start or jump, abs and security light was on, radio turned off. had it towed back to dealer who looked at it the next day and the car started right up and they could not duplicate the problem so they did not do any work to it. on oct 15 while my daughter was driving the vehicle onto the interstate the abs light and security light came on and the steering wheel turned sharply to the left and she could not control the vehicle. this caused an accident with injuries. the diagnostic report was limited due to the extent of damage to the vehicle and the only code they could get to register was that the abs code was on. was told that the diagnostic did not show anything else but diagnostics was limited anyways because the vehicle was not drivable anymore. *tr
09/01/2006110/01/2002
 2003 oldsmobile alero steering wheel had a lot of play. upon inspection mechanic determined a broken mount on the steering gear assembly. *kb the consumer was informed the broken mount was probably due to a sharp jolt such as hitting a curb or a pothole. *jb
STEERING - HYDRAULIC POWER ASSIST SYSTEM
07/26/2003200001007/26/2003
 The vehicle dies. while cruising at any speed, the hydraulic brakes & steering failed due to the engine dying. there is no set pattern, it might stall 6 times in one day, then twice the next day. then go 4 days with no ocurrence, then it will stall once a day for 3 days. then go a week with no ocurrence, then stall 4 times a day for 5 days, etc., etc. in every ocurrence, it takes approximately 10 minutes before it will start back up. at high speeds, it is extremely too dangerous to drive. we've taken it to the dealer, under extended warranty, the required 4 times under the lemon law process. the dealer cannot ascertain, nor fix the problem. it happened to the dealer at least once when we took it in. i doubt they will admit it, however, my wife was witness. the car is a 2003. even though i bought it in july 2003, it was considered a used car. gm has denied our claim since the lemon law does not apply to used cars. the car has been permanently parked since november 2003. we were forced to buy another car. the dealer would not trade. this has resulted in a badluck situation for us. we cannot afford 2 car payments / 2 insurance premiums, nor can we afford $300.00 per hour to sue gm. i stopped making payments in december 2003. i have kept the finance company abreast of the situation. they have not repossed as of yet. they want me to try to sell it. can you help ?*ak
STEERING - LINKAGES - TIE ROD ASSEMBLY
06/25/200543000104/20/2004
 Car sharply pulld to left and then veared off road and started flipping down an embankment. highway patrol and other witnesses saw car while turned upside down and saw tierod was completely broken, mentioning that this was what caused it to sharply vear to the left.
STEERING - WHEEL AND HANDLE BAR
01/08/2004150212
 While my wife was driving on i-95 in northern virginia, the inside of her steering wheel, fell into her lap. luckily the air bag did not deploy. i had to tape the inside of the steering wheel back in place so we could return home.*ak