Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
VISIBILITY - WINDSHIELD WIPER/WASHER
04V046000GENERAL MOTORS CORP.from 10/01/2000 to 06/30/2002V (Vehicle)58139407/06/2004ODIGENERAL MOTORS CORP.02/04/200402/06/2004
Defect SummaryCertain sport utility vehicles have windshield wiper systems that will not turn on, cease operation while in use, fail to turn off/on by themselves (moisture sensitive wiper system), or have continuous windshield washer pump operation because the presence of water within the wiper modules can either cause a short circuit or can lead to the corrosion of components within the module.
Consequence SummaryDepending on the occurrence and weather situation, driver visibility could be reduced, which could result in a crash.
Corrective SummaryDealers will cover the windshield wiper module vent hole with a patch. also, the wiper motor, circuit board, and electrical connector will be inspected to signs of water intrusion and/or corrosion and be replaced as required. the recall began july 6, 2004. owners should contact chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or gmc at 1-866-996-9463.
NotesGm recall no. 04005.customers can also contact the national highway traffic safety administration

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
01013801401/01/2002628850Some customers may comment that the heater does not warm the driver's feet. *tt03/21/2002
VISIBILITY - GLASS, SIDE/REAR
309501/01/200410010244Operation of rear glass release key cylinder. to include 2005 trailblazer and buick rainier. *sc11/05/2004
303701/01/200410009632Intermittent rear liftglass concerns. *tt10/14/2004
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
06180306/18/200310003706Power window motors occasionally or intermittently inoperative. diagnosis/troubleshooting. *tt10/28/2003
VISIBILITY - REARVIEW MIRRORS/DEVICES
322510010644Outside rear view mirror moves in the wrong direction compared to the switch. *eh12/03/2004
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
0924200209/24/200210008626Outside mirrors do not return to the original position after using the reverse tilt curb assist feature. *tt08/10/2004
03086403209/01/200310004342Availability of replacement parts for outside rearview mirror. *tt12/03/2003
03086403309/01/200310004343Availability of replacement mirror actuator. *tt12/03/2003
02086402110/01/200210000160Outside rearview mirrors do not return to their original position after using curb view assist feature. *tt02/13/2003
02086400804/01/2002634554Some customers may comment that the outside rearview memory mirrors may wander or may not go back to a previously set position. *tt10/03/2002
01086401911/01/2001627834Information regarding click or ratchet type noise from outside rearview mirrors. *yh02/25/2002
VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR
315101/01/200410009986Inside rear view mirror does not display ambient temperature with cj2 option. *tc11/03/2004
VISIBILITY - REAR WINDOW WIPER/WASHER
04084300708/01/200410011226Rear wiper does not clean rear window. *eh01/11/2005
02084300612/01/200210000721Revised wiper inoperative - rear diagnostic. *tt03/27/2003
VISIBILITY - SUN ROOF ASSEMBLY
03086700406/01/200310002878Parts availability for sunroof repairs. *tt09/30/2003
VISIBILITY - WINDSHIELD WIPER/WASHER
3110C10017249Wiper/washer will not shut off or other possible issues. *tt10/28/2005
0211200402/11/200410012989Water can enter the windshield wiper module causing a short circuit or corrosion of components while in use. *tt04/05/2005
VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES
06250306/25/200310003719Windshield washer nozzles being clogged ir aimed improperly. vme message. *tt10/29/2003
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
0706200407/06/200410013180Water seep into the windshield wiper module. *eh04/12/2005
3110A3110D10010201Washer motor for the front wipers continuously runs while the key on. *sc update. *tt11/04/2004

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
VISIBILITY - WINDSHIELD WIPER/WASHER
PE03042GENERAL MOTORS CORP.09/17/200301/06/2004WINDSHIELD WIPER FAILURE
 The subject vehicles (chevrolet trailblazer (ext), gmc envoy (xl), and oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V046000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V061000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR
PE03042GENERAL MOTORS CORP.09/17/200301/06/2004WINDSHIELD WIPER FAILURE
 The subject vehicles (chevrolet trailblazer (ext), gmc envoy (xl), and oldsmobile bravada) are built on the gmt360 and gmt370 platforms and were originally equipped with a windshield wiper assembly referred to as the
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V061000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors
EA04002GENERAL MOTORS CORP.01/06/200402/10/2004WINDSHIELD WIPER FAILURE04V046000
 On september 17, 2003, the office of defects investigation (odi) opened a preliminary evaluation (pe03-042) to investigate alleged windshield wiper failure in certain model year (my) 2002 and 2003 chevrolet trailblazer and trailblazer ext, gmc envoy and envoy xl, and oldsmobile bravada vehicles.the investigation was upgraded to an engineering analysis on january 6, 2004, and the scope was expanded to include certain my 2003 isuzu ascender vehicles.all subject vehicles are built on general motors

Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
06/01/20041
 Outside review mirrors do not stay in position when you use the remote entry or return to the programed position. when you are in vehicle and press either posistion for driver 1 or 2 they move to a different position every time.
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
06/01/20041
 Outside review mirrors do not stay in position when you use the remote entry or return to the programed position. when you are in vehicle and press either posistion for driver 1 or 2 they move to a different position every time.
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
06/01/20041
 Outside review mirrors do not stay in position when you use the remote entry or return to the programed position. when you are in vehicle and press either posistion for driver 1 or 2 they move to a different position every time.
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
06/01/20041
 Outside review mirrors do not stay in position when you use the remote entry or return to the programed position. when you are in vehicle and press either posistion for driver 1 or 2 they move to a different position every time.
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
06/01/20041
 Outside review mirrors do not stay in position when you use the remote entry or return to the programed position. when you are in vehicle and press either posistion for driver 1 or 2 they move to a different position every time.
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
10/22/200320000112/15/2001
 Olds bravada stalled while driving at highway speeds (50-55 mph), lost of steering and brakes. engine would not start for approx 20 minutes. tried calling olds 1 800 number for assistance and number out of service that day (sunday). vehicle was partially on roadway. this is one of many problems with the auto, mirror, heating, rear window washer blade, gauges not functional, engine replacement (piston ring problem). i would have to say that this is the most problematic vehicle that i have ever owned. *jb
VISIBILITY - POWER WINDOW DEVICES AND CONTROLS
09/07/200642700111/03/2002
 Dt*: the contact stated while the vehicle was at the car wash in 2003 there was a water leak on the passenger side. the right power window would not rollup or down and this occurred intermittently. the dealership could not duplicate the problem. two-three weeks ago while trying to get the window to roll down, the engine died suddenly without warning. this was the third time the engine died suddenly. the first was while driving 60 mph on a dry highway. the vehicle was towed to the dealership who could not duplicate the problem. the second time, the vehicle restarted after sitting a short while on the side of the road. the cvcs boots on the front wheels blew and were replaced twice. the headlights were replaced three times.
02/15/20024000
 My main problem with this vehicle has been the paint. 2 paint jobs later on the lower half of car - paint still looks like crap. i can see the erosion beginning again on the driver's side on rear door lower where the body flares (design error i've been told). i've notified oldsmobile who state that it's the environment i'm driving in, not the paint. why then, does not every car in new england look like mine? i am planning on running boards - don't want to buy them - but trying to save the paint.
01/01/2002103/29/2001
 Tires are wearing uneven, cannot be balanced. tires were replaced, shocks and struts replaced twice. cv joint was replaced as well. dealer is unable to remedy the problem.*jb oil leaking from front shock, shock was replaced. banging noise on drivers side front when going over bumps. strut was leaking and was replaced. brakes failed while driving resulting in a rear end collison. brake pdal feels mushy. passenger side fog light out. blown fog lamp bulb replaced. replaced failed passenger front turn signal bulb. driver and passenger power mirror will not move left or right. mirror switch replaced. front bumper cover is loose and rattles. grinding, clunking and whining when going over bumps or making turns. steering shaft replaced. transmission leaking. replaced rear main seal, removed 02 sensor and converter due to damage. surging problem with the engine. dealer could not duplicate.
VISIBILITY - REARVIEW MIRRORS/DEVICES
11/15/2001219011/15/2001
 2002 oldsmobile bravada - visiblity-memory mirrors have not functioned properly since purchase of vehicle. have returned for service numerous times. this is a hazardous situation. needing to make a forced lane change to find your mirrors not in place can be fatal. i am in and out of my car 3 to 4 times a day and occasionally fail to set my mirrors with each entry to vehicle.*ak
06/06/200310040011/17/2001
 The rear-view mirrors did not work properly. every time you start the car the mirrors reset to a position that makes it impossible to see behind you. you must manually change the mirrors each time you restart the car. the mirrors are supposed to remember the proper setting for two drivers. this is a major safety hazard. dealer has been unable to fix this problem. *tt
05/01/2002105/01/2002
 Side mirrors wander, position is never constant. dt
11/30/20011211/01/2001
 Mirrors constantly lose memory position and tend to wander upon remote unlock. if not immediately noticed, can cause view problems later during the drive and possibly result in an accident.*ak
999910/01/2001
 Memory mirrors do not return to previous position upon unlocking vehicle. mirrors constantly change position and position themselves such that the driver does not have view of adjacent/rearward vehicles which is a safety hazard.
10/10/20012005/01/2001
 Memory mirrors do not return to their position after coming from reverse. consumer must adjust mirrors, while driving, to get the back to the proper position. passenger side seat belt locks while braking. consumer must unfasten the seat belt - while moving - recoil and then fasten seatbelt to release pressure. transmission downshifts 15-30 seconds after coming to a complete stop in cold weather. downshifts are hard (feeling like vehicle has been hit from behind) and long (time between gears).*ak
VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR
01/15/20022000036512/15/2001
 Both outside rear view mirrors need adjustment every time the car is put in drive.
07/30/20040999909/16/2001
 The cars side mirrors are memory side mirrors are supposed to automatically adjust to the drivers preset positions. when the car is put into drive, these mirrors adjust themselves to a random position, thus rendering them unless. they must be manually adjust for visibility and this process must be repeated every time the car is put into drive. the car has been in for service twice, with no successful improvement or correction to solve the problem. gm now refuses to attempt any additional remedies. *nm
01/01/20041800001/10/2004
 2002 oldsmobile bravada. the mirrors are adjustable to suit individual drivers. this occurs automatically depending on whether key #1 is used or key #2. the problem is the mirrors do not return to the set positions. this is extremely dangerous when entering high speed traffic from an on ramp. incident date is daily. i did not fill in the date below as there is no daily choice.*ak
07/13/20031100010007/20/2002
 Both remote mirrors will not hold their memory. i have had my vehicle into service for this problem four times and the problem still exist. the mirrors move when the key is inserted into the ignition before starting the car. also, both mirrors will not hold their position after being programed in either the normal driving mode or the reverse-backing up (curb view assist) mode. i have to manually move my mirrors each time i get into my car to drive, even if only leaving it for a few moments. i have had one minor accident due to the problem because of the mirrors moving. please help. thank you.
1
 Vehicle has self adjusting mirrors which adjust when reversing. after reversing the mirrors do not go back to their original position. dealer informed the consumer that a remedy for this problem has not been released from the manufacturer. *ak
10
 The vehicle has faulty mirror would not hold setting, and was reprogrammed. the brakes squeak when backing. the engine light would come on intermittent. the back tailgate door and the back passenger squeaks. the radio goes out, the door locks and unlocks at will, the seat has malfunctioned, and cannot lock the passenger doors from the master control on the drivers door. scc
01/11/2003409/26/2001
 While driving the left front tire would make a loud noise, thus distracting the consumer. the dealer was been notified. ph the right front tire had a high whistle. the dealer was unable to fix, stating that this happens after the vehicle reaches 20k miles, and greased the axle(s). the light underhood was inoperative. the dealer replaced the underhood light, lamp assembly, (stop), tail, and turn signal light underhood. the outside mirrors would not stay in place. the dealer replaced both modules per bulletin 02-08-64-027/both side mirror actuators. scc
12/20/20014012/01/2001
 Rear view mirror memory function does not work. most times it adjusts the mirrors to an odd position. sometimes makes ratcheting sound. requires readjustment of mirrors on nearly every locking, unlocking of doors. *ak
01/01/20021
 Mirrors on side of vehicle are not working properly. mirrors have set to be in one place, but when turning vehicle on, mirrors will change to a different position, making it more difficult for the consumer to check on other vehicles.*ak consumer stated that this occurred sporadically. *yh
VISIBILITY - REAR WINDOW WIPER/WASHER
11/06/200950000
 Tl- the contact owns a 2002 oldsmobile bravada. the contact received a recall letter for nhtsa campaign id number: 04v046000 (visibility:windshield wiper/washer) recall. the contact got the vehicle repaired but the failure reoccured. the windshield wiper shutters as opposed to wiping smoothly across the windshield and at times will stop completely in the middle of the windshield. the vehicle was repaired at a local mechanic shop. the failure mileage was approximately 50,000 and the current mileage was 78,000. nw
06/01/20041
 While wipers are on delay they skip when they are on their downward path not removing all the water, impairing my visability, when they are on constint they are fine since i bought the vehcile used in 2004
VISIBILITY - WINDSHIELD
08/01/20011250207/01/2001
 The all wheel drive has fallen twice in a year. also stated that while driving on the snow the all wheel drive failed to respond which it caused an accident dealer was contacted and stated that the problem has been fix so there is nothing to worry about but consumer does not feel safe on the vehicle. ts dealer checked and reset wheel alignment to specs. inspected driveline and front end. consumer also stated vehicle does not have steady idle. gm currently working on idle concern. windshield moulding on passenger side coming off and replaced. brake pedal fades at stop and cluck inside right rear door panel. no problem found. 4x4 light stayed on. 4wd switch replaced. *tt
VISIBILITY - WINDSHIELD WIPER/WASHER
11/06/200950000
 Tl* the contact owns a 2002 oldsmobile bravada. the contact received notification of nhtsa campaign id number: 04v046000 (visibility:windshield wiper/washer) and the vehicle was taken to the dealer for repairs. the contact stated that after repairs, the windshield wipers would shutter abnormally as opposed to wiping smoothly across the windshield. in addition, the wipers would also sporadically fail completely in the middle of the windshield. the vehicle was repaired at a local mechanic shop. the failure mileage was approximately 50,000 and the current mileage was 78,000. the vin was not available.
08/08/2005111/03/2004
 Whenever the windshield wipers are on delay - they drag across the windshield. so far, i have cleaned the windshield thoroughly with alcohol, window cleaner, and vinegar, as well as the garage has put new wiper blades on, and supposedly replaced the wiper motor due to a recall.. all to no avail. *nm
05/04/2005110/31/2001
 Dt: a 2002 oldsmobile bravada build in july 2001. the consumer contacted the manufacturer twice, and they told him both times that this vehicle was not included in nhtsa recall 04v289000 due to vin. afterwards he contacted the consumer reports, and they sent him a copy of complaint and a copy of the recall notice, the recall copy consumer received said that the built dates of october 2000-2001 were included; his vehicle was built in july 2001. consumer' vehicle s was not experiencing a similar problem as mentioned in the recall. his vehicle. also, incident date was the date the report was sent out. *ak
06/26/200337000508/11/2002
 The vehicle had few recalls including inoperative windshield wipers. the back wiper stopped altogether, when making turns the vehicle makes noises and the gauges on the dashboard had gone out and the tail light flickered. *ak recall campaign #04v046000. *sc the passenger seat belt was inoperative. *jb
10/21/200110510/21/2001
 Consumer has had multiple, reoccuring problems with new vehicle since first purchased in october 2001. car has been returned to dealer more than 12 times in 18 months and has placed significant burden on the owner. vehicle now has new major mechanical problems with both the engine and transmission. although the vehicle is still under warranty, the large number of persistent problems classifies this vehicle as unreliable and, more importantly, unsafe. owner has contacted dealer regarding a replacement vehicle (lemon law), however the dealership has directed the owner to the maker company (gm/oldsmobile). the maker has responded by insisting that the warranty was designed for such problems and they have referred the owner back to the dealer for continual repairs. in other words, neither the maker nor their representative dealer is willing to assist the owner in resolving the situation. the dealership has since closed due to owner retirement, as well. more than five complaints have been issued to the maker from the owner by either phone, electronically or mail without any positive feeback from the maker or any attempt to rectify the situation. note: the incident date listed here is simply the purchase date - all incidents have been continous and on going since date of purchase.*ak 2 windshield wiper failures repaired under warranty 1st at 3,973 miles 2nd at 11,660 miles. *kmb
06/09/200348900802/09/2001
 Vehicle loses power to dash and all components controlled from dash including windshield wipers i have taken this into my dealer and he told me they couldn't find anything wrong, but they tightened some grounds. this almost caused me to have an accident during a heavy thunder storm when the windshield wipers quit for about 15 seconds at 65-70 miles an hour a vehicle can cover a lot of distance and i was blind for 15 seconds i managed to get over to the shoulder and actually was part way in the ditch when i got stopped. then the wipers stared up again and will work again for awhile this has happened to me atleast 8 times only once did i almost wreck my vehicle though. the clock always has to be reset when this happens. *ak windshield wipers were on high setting when they stopped. dash instruments backlight went dark and gauge needles all went to zero. *kmb