Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM - FUSES AND CIRCUIT BREAKERS
02/01/20001005/01/1996
 I purchased the car at congressional oldsmobile, they could not find out what the problem was after 2 visits in the month of january, 2000. i took the car to congressional 2 times, where i purchased the car from first. on february i made an appointment with pohanka dealer, 4601 st. barnabas road, marlow heights, md 20748. they put a door assembly in my car. i have taken my car to this dealer 7 times and it has not been repaired properly yet. i have call jimmy hicks twice, he does not even return calls. they usually keep my from 1 to 4 days and i get it back and it does the same as it did, when i brought in the very 1st time. they put parts in that don't work like a module, door handle, take the door assembly out and put it back in. my door got to the point where i could not open it from the drivers side after the put the door assembly in. my problem is the interior lights come at will, which includes the dome light and lights under the dashboard. if you go over a bump they flicker on and off. i have to keep the dome bulb out of the ceiling at all times, otherwise the battery will run down. the dome light it out as i write this comment and has been out for ove a month. there is no dialogue with jimmy hicks, the service manager at pohanka. he simple will not return phone calls. i call 3 times in one week, he did not call back. i have called gm 6 times and i very disappointed with entire situation. no customer should have to go throught what i have been through to get a car repaired properly. and to be ignore is really poor taste for a customer service department. *ak
ELECTRICAL SYSTEM - IGNITION
03/20/20021
 Vehicle brought into dealer to perform recall campaign 99021 spark plug wire failure. however, recall repairs were not performed due to lack of parts. consumer has yet to be contacted. *tt
09/12/1996
 When it rains and the driver tries to make a turn the vehicle will shut off completely and could cause an accident. *ak
ELECTRICAL SYSTEM - IGNITION - MODULE
 Vehicles stalls with no steering or brake functions. then after a 10 minute period vehicle will restart. dealer has replaced computers and other componets to no avail. *ak
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
02/17/20041
 While driving consumer smelled and then saw smoke coming from around the steering wheel. consumer did not take the vehicle to be serviced, but since it did not happen again she left it alone.*ak
 We had just returned from short shopping trip, parked in driveway, and not more than 10 minutes later we noticed the car was on fire. the car was a total loss, plus damage was also done to our carport and the backside of our other car. the firemen, police, and insurance company felt the cause of the fire was most likely an electrical problem, but the damage was too severe to confirm.*ak
ELECTRICAL SYSTEM - WIRING - INTERIOR/UNDER DASH
08/20/20021
 Consumer states that there having problems with the wiring harness when driving making it difficult to roll down the power windows. dealer notified.
01/14/1997
 When driving at 30 to 40 mph consumer noticed smoke coming from the engine compartment, pulled over, and the vehicle was on fire under the dash aera of the vehicle. cause of the fire was determined as an electrical fire. the vehicle was totaled. *ak