Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING - RACK AND PINION | ||||||||||||||||
| 03V527000 | GENERAL MOTORS CORP. | from 10/01/1996 to 07/31/1997 | V (Vehicle) | 750283 | 02/05/2004 | ODI | GENERAL MOTORS CORP. | 12/11/2003 | 12/18/2003 | |||||||
| Defect Summary | Certain passenger vehicles have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these retainers could fail and permit the ball bearings to escape. | |||||||||||||||
| Consequence Summary | If this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began on february 5, 2004. owners should contact buick at 1-866-608-8080; chevrolet at 1-800-630-2438; oldsmobile at 1-800-630-6537; or pontiac at 1-800-620-7668. | |||||||||||||||
| Notes | Gm recall no. 03062.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - COLUMN | |||||
| 060235019 | 09/01/2006 | 10020731 | Revised tilt steering wheel and column fastener tightening specifications. *kb | 01/04/2007 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| 01292004 | 01/29/2004 | 10013031 | Power steering gear lower pinion bearing, safety recall 03062. *tt | 04/06/2005 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
| PE01038 | GENERAL MOTORS CORP. | 11/14/2001 | 04/04/2002 | STEERING RACK AND PINION | ||
| Allege that while driving and without warning, the steering rack and pinion can either bind or lock up, which makes steering difficult | ||||||
| EA02003 | GENERAL MOTORS CORP. | 04/04/2002 | 12/10/2002 | POWER RACK AND PINION STEERING FAILURE | 02V286000 | |
| The lower pinion bearing in the rack and pinion steering assembly may fail.gm will recall 1997-98 grand prix built between 1-mar-96 and 31-oct-97; and 1996-98 u-vans/j-cars built between 1-jan-96 and 31-oct-97.see attached summary. | ||||||
| STEERING - RACK AND PINION | ||||||
| EA02003 | GENERAL MOTORS CORP. | 04/04/2002 | 12/10/2002 | POWER RACK AND PINION STEERING FAILURE | 02V286000 | |
| The lower pinion bearing in the rack and pinion steering assembly may fail.gm will recall 1997-98 grand prix built between 1-mar-96 and 31-oct-97; and 1996-98 u-vans/j-cars built between 1-jan-96 and 31-oct-97.see attached summary. | ||||||
| RQ03001 | GENERAL MOTORS CORP. | 01/02/2003 | 09/15/2003 | POWER RACK AND PINION STEERING FAILURE | ||
| Gm conducted a safety recall (nhtsa # 02v286) to address a steering defect pertaining to a lower pinion bearing (lpb) within the rack and pinion steering gear (r&p). the recall covered 1,159,156 model year 1997-1998 pontiac grand prix vehicles built between march 1, 1996 and october 31, 1997, 1996-1998 pontiac trans sport, chevrolet lumina apv, chevrolet venture, oldsmobile silhouette minivans, and chevrolet cavalier and pontiac sunfire sedans built between january 1, 1996 and october 31, 1997.odi opened this rq after receiving reports that other vehicles were exhibiting the same symptoms as the recalled vehicles.based on odi's review of technical and complaint data collected during the rq, the w-cars are associated with either a higher steering complaint rate or a higher lpb failure rate than the other vehicles investigated under the rq and are above or near the rates for the recalled vehicles.thus, odi will further examine the w-cars (1996-1997 oldsmobile cutlass supreme, 1996-1998 buick regal, chevrolet lumina, chevrolet monte carlo, 1997-1998 buick century, and 1998 oldsmobile intrigue) under a new investigation, engineering analysis (ea)03-019. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| Steering gear is leaking power steering fuild, causing loss of power steering control. please give any further details.*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/28/2000 | 3 | 11/20/1996 | |
| Vehicle experienced binding of the steering system, power steering pump replaced however vehicle continued to experience lock up, final repair of the rack and pinion and power steering pump. *mjs | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 08/02/2004 | 2 | ||
| While driving steering jerked uncontrollably. consumer was not able to maintain control of the vehicle, and it collided with another vehicle. no injuries reported. however, consumer drove the vehicle to the dealer. for inspection, but mechanic could not duplicate the problem. *ak | |||
| 01/10/2004 | 64430 | 1 | 03/16/1997 |
| Loss of power steering, grinding noise, leaking fluid. *la | |||
| 2 | |||
| The upper and lower control arms were replaced twice; once at 2055 miles and once at 6000 miles. this was due to a noise the driver heard when driving. also, while driving the vehicle the power steering went out. this happened on december 13, 1997. *ak | |||
| STEERING - RACK AND PINION | |||
| 08/10/2004 | 65000 | 1 | |
| Dealership was unable to perform the steering gear bearing recall 03v527000 because they did not have the tools.*ak | |||
| 05/06/2004 | 89270 | 2 | 01/12/1997 |
| While driving at 20 mph, the front wheels buckled and the vehicle fell to the ground. the steering locked up. the vehicle was taken to the dealer in march 2004 for a rack and pinion replacement. the consumer was wondering why this incident happened. *ak the consumer was approaching a rail road track, then all of a sudden the steering wheel would not turn and the vehicle had taken off to the right. the consumer was not able to control the vehicle. the vehicle was not fixed or the dealer placed the wrong part on the vehicle. the lower pinion bearing was replaced. *sc *jb | |||
| 57073 | 1 | ||
| Dealership stated they would replace the steering rack if needed to fix the steering problem, they changed their minds. *ph | |||
| 03/11/2004 | 76650 | 1 | |
| After dealership performed steering gear bearings recall 03v527000 repairs front end was out of alignment. the steering wheel was off center, and the right tire faced outwards. dealership wanted to charge $80.00 to align the vehicle although the alignment was fine before the recall was done.*ak | |||
| 03/10/2004 | 1 | 10/18/1998 | |
| I had a recall on my steering rack pinion and the dealership and the manufactory would not honor it because they said the original gm part had been replaced with an non gm part. *ak | |||
| 03/10/2004 | 137701 | 1 | |
| The dealership refused to honor the steering gear bearings recall 03v527000. after the dealership inspected the steering rack, they indicated that it was an after market productand it didn't look like the correct part for the vehicle. also, the dealership stated that the vehicle was unsafe to drive. *ak *sc *jb | |||
| 01/09/2003 | 82752 | 3 | 04/01/1999 |
| While driving the vehicles the steering wheel makes noise. the vehicle was taken to the dealer on september 9, 2002 and replace steering column seals, on september 18, 2002 problem recurred. happened again on january 8, 2003. the steering experienced many other failures and the dealer replaced the rack and pinion. *nlm *nlm | |||
| 02/01/2001 | 1 | 03/01/2000 | |
| Rack and pinion steering failed. *slc | |||
| 01/30/2001 | 1 | 03/01/2000 | |
| Caused loss of steering control and near collision. *ak | |||
| 03/28/2000 | 3 | 11/20/1996 | |
| Vehicle experienced binding of the steering system, power steering pump replaced however vehicle continued to experience lock up, final repair of the rack and pinion and power steering pump. *mjs | |||
| 09/17/1999 | 1 | 02/01/1997 | |
| Failure of rack & pinion gear caused loss of control on vehicle | |||
| STEERING - RACK AND PINION - RACK | |||
| 02/01/1999 | 1 | 07/01/1997 | |
| Description of problems- drivers side rear window replaced at delivery due to large scratch. tail light cover replaced due to moisture build up. drivers and passengers window motors replaced due to malfunction. ball joints replaced at 2000 miles, cv joints replaced at 1000 miles, control arms replaced once at 5800 miles and again at 10000 miles. steering rack replaced at 12400 miles, by this time the complete front end had been replaced from the factory original. and at 19000 miles it is making noise again. *ak | |||