Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
03/18/1999410/01/1997
 3/18/99 complained to dealer that tires were wore out at center tread as though tire was overinflated but the psi was 29 in front 26 in back like it states on the door. all 4 tires were replaced. i paid for 2 g.m. paid for 2. 12/22/99 at 35,669 miles 2 tires again were replaced by g.m. and i was told i would have to either pay for 2 more or see if i could get a firestone dealer to replace them. at 38,660miles firestone replaced the other 2 tires. at 45,000 miles these tires are showing wear and especially one that the center tread is smooth. i took it back to firestone and was told i am on my own as they had already replaced 2 and would not do any more. the tires have been rotated at 4,300...9,625...14,133...20,449.....25,030.....31,264.....35,669......40,725....and 45,300. the alingment was done 9,625 miles. was checked and rechecked by sharpnack and firestone. i am told nothing is wrong with the car and they don't know why the tires are wearing they way they are . have been told by a firestone rep that the tire is the wrong size for the rim, but this is the size tire that came on the car originally. sharpnack service manager told me this is normal wear. i know it is not.( dot number: tire size: p215/60r15 )
TIRES - SIDEWALL
03/13/20071
 Tl* the contact owns a 1997 oldsmobile cutlass. the contact received recall notice for the futura 2000 radial lte tires. the remedy listed was to replace the tires in 60 days. the driver side front tire blew out. pep boys stated that the recall expired , and she would have to pay the full price to have the tire replaced. *ak