Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE | ||||||||||||||||
| 00V189000 | GENERAL MOTORS CORP. | V (Vehicle) | 713435 | 09/28/2000 | ODI | GENERAL MOTORS CORP. | 07/11/2000 | 07/12/2000 | ||||||||
| Defect Summary | Vehicle description: passenger vehicles originally sold or currently registered in the states of connecticut, delaware, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia, wisconsin, and the district of columbia, where road salt use is heavy. a condition where one or both front engine cradle bolts can pull through the retainers due to corrosion of the retainers. | |||||||||||||||
| Consequence Summary | If both bolts pull through, the front of the cradle would no longer be supported at the mounting locations and the steering intermediate shaft could separate from the steering gear. | |||||||||||||||
| Corrective Summary | Dealers will replace the front and rear frame/cradle bolts and retainers. | |||||||||||||||
| Notes | Owner notification began september 28, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, buick at 1-800-521-7300, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| RP01001 | GENERAL MOTORS CORP. | 11/28/2001 | 06/13/2002 | STRUCTURE | 00V189000 | |
| Petitioner alleges hae did not receive owner notification on nhtsa safety recall compaign no. 00v-189 | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 04/02/2004 | 0 | 08/08/2002 | |
| I have a 1990 oldsmoble cutlass supreme. a recall #00065 for gm was done on my car and only the front cradle bolts and retainers were done. but upon reviewing nhtsa's recall #00v189000 the front and rear should have been done. since the refusal from gm the rear bolts have come down and my engine is leaning back. i have talked to the dealer twice and the manufacture gm 3 times and they both say that they only have to do the front cradle bolts for their recall and not the rear. i also have my original receipt that says only 2 bolts and retainers were bought and installed. *nm | |||
| 12/12/2002 | 1 | 06/01/2001 | |
| Ltr fm bryan grant (nj) *mr. the consumer received a recall notice regarding the replacement of the front and rear frame cradle bolts, the dealer only replaced the front frame cradle bolts and retainers, however months later the engine had fallen from the vehicle, which left the vehicle with no steering capability and subsequently the vehicle had to be towed, the consumer was informed the rear frame cradle bolts had separated, which was suppose to have been replaced during the initial recall. *jb *cb *jb | |||
| 1 | |||
| The consumer received a notification regarding the replacement of the front and rear cradle bolt retainer, however the dealer only replaced the front cradle bolts. *ak *jb | |||
| 06/05/2002 | 1 | 12/01/1998 | |
| Nhtsa recall 00 v 189 000/manufacturer's recall 00061/65 concerning engine cradle bolt: while being serviced for an oil change, technician informed of a severe corrosion around retainer bolts. dealer and manufacturer were notified, they informed consumer that this vehicle was not covered under recall due to vin. *ak *yh | |||
| 01/01/2001 | 1 | ||
| Consumer received repair kit sent for recall 00v189000. however, consumers complaint is that bolts sent in repair kit are not lock-tight, and bushing that bolt fit into are corroded. *ak consumer states he took vehicle to dealer for bushing retainer replacement, they advised consumer he was responsible for repairs and front alignment, consumer bought the parts and took vehicle to an independent mechanic, the mechanic then showed consumer there was not a lock on any bolts that were used, consumer was advised that alignment could not be performed because the holes in the cradle that the bushings fit into were rusted too bad to hold the bushings tight and would not hold alignment, consumer states he is unable to drive vehicle. *jb | |||
| 10/24/2000 | 1 | ||
| After receiving a recall notice from manufacturer took vehicle to dealer for cradle bolts replacements. but, at time of replacement consumer found out that cradle was rustated. *ak the front sub frame failed. *yh | |||
| 05/26/2000 | 1 | 05/01/1990 | |
| The car was originally purchased in my wife's name (judy lynn melin now judy lynn waldrep). the mileage listed is approximate (car is sitting at dealer). while my wife was driving the car through a busy intersection, the rear cradle mount dropped and she lost control of the car. other cars were swerving all around her to avoid her. through some miracle, she did not strike another car or any object; the car rolled to safety, but my wife was very shaken. we found out that for this very type of car, in other states, gm/oldsmobile did a recall (97016) in several states, but not ours (minnesota). we have heard local media reports about this problem occurring in mn, and the state attorney general's office is involved. we have called oldsmobile and spoken with the dealer. neither, at this point, are willing to help us. we just want to recoup our losses. we believe the manufacturer should pay for all repairs and all our out of pocket expenditures; they are fortunate there were no personal injuries or they would have a large lawsuit on their hands! please help! *ak | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 12/12/2002 | 1 | ||
| Engine fell out of vehicle. mr (note: exec sec controlled a correspondence regarding mr. grant's vehicle - see odi reference no. 10012283, ccmmercury no. es03-001972). the replaced the front frame /cradle bolts under recall, however on dec 12, 2002 the rear frame/ cradle bolts and retainer separated. *jb | |||
| 07/07/2003 | 1 | 03/01/2003 | |
| Consumer called complaining about rear carriage bolts problem. stated frame came down on the car, causing engine to fall out of the vehicle.manufacturer and a dealer wee contacted, and stated that was not a problem, and that they have not heard of the problem before.*ak | |||
| 07/22/2000 | |||
| Front left side of the frame separated from vehicle, causing the engine/ transmission, and rack and pinion to drop. dealer and manufacturer have been notified. *ak | |||
| 04/12/1996 | 1 | 10/01/1995 | |
| On apr.12,1996,my girlfriend was driving on the expressway when she felt vibration in the steering wheel she immediately drove home and asked me to check on it. i drove the car for one block noticeing that the steering didn't feel right. as i drove from the stop sign, the car shook violently as if it had just been hit. i lost control of the car(no steering),and hit a telephone pole, wrecking the front end. upon inspection of the car, i found the motor sitting on the ground detached from the car. i had the car towed home. it wasn't until two weeks later that i found out about the recall on the cradle bolts. i then took the car to the dealership to have it looked at. two weeks later i recievad a phone call from someone at gm. the man i talked to said that they wouldn't fix my car because (the way he described it) the frame surrounding the cradle bolt had rusted, not the cradle bolt itself. in my opinion, any spot on a peice of metal that starts to rust will cuase the surrounding areas of metal to rust also. when i explained this to him,he insisted that this was not true and that gm was not liable for those kind of circumstances. in all, he told me that gm would not even be able to just replace the recalled part because of the extensive damage to the subframe,and that i would have to pay for all repairs to the car. i told him that i was very unsatisfied with his decision,and he said that he still refused to even try to help. after that, i didn't know what to do. i stopped making payments. two weeks later, i arrived home from work to find that my car had been towed back to my house and left with the keys in the ignition and no prior notification of this. i let the car sit and as a result of not knowing what to do and not making payments, the car was repossessed. this probably isn't the right channel to go thru, but is there anything you can do to help me resolve this matter? i would appreciate any help you can give me. | |||
| Was driving and lost control of car because the structure frame came loose, bolt was still attached to car . *ak | |||