Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
SEAT BELTS
00V044000GENERAL MOTORS CORP.from 11/01/1996 to 02/28/1999V (Vehicle)13547508/30/2000ODIGENERAL MOTORS CORP.02/16/200002/28/2000
Defect SummaryVehicle description: passenger vehicles. some of these vehicles were built with rear seat shoulder belts that could twist, allowing the webbing to be jammed in the retractor. when the shoulder belt webbing becomes jammed in the retractor, the seat belt becomes unusable.
Consequence SummaryThis could prevent a person from using the seat belt system, and a risk of injury to an unbelted person in a crash would be increased.
Corrective SummaryDealers will remove any twists from the rear shoulder belt(s) and install clips to the belt web guide to prevent twisting.
NotesOwner notification began august 30, 2000. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact oldsmobile at 1-800-442-6537. also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SEAT BELTS - REAR
EA99019GENERAL MOTORS CORP.07/07/199902/22/2000REAR SHOULDER BELT MALFUNCTION00V044000
 Allege interference between the rear shoulder belt webbing and the webbing guide impedes proper retractor operation.in some cases, this may result in an inability to extend the shoulder belts for use
PE99016GENERAL MOTORS CORP.02/25/199907/07/1999REAR SAFETY BELT MALFUNCTION
 Allege twisting of the rear outboard seating position shoulder belt webbing renders the retractor inoperative

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEAT BELTS
07/31/2009143000
 Tl*the contact owns a 1998 oldsmobile intrigue. the contact received a recall notice for nhtsa campaign id number 09v116000 and had the vehicle repaired accordingly. the rear seat belts were recalled and repaired as well. after the repair, the seat belts began to malfunction again. the contact called the manufacturer to see if there was an issue with the repair work and was informed that the vehicle needed to be inspected by the dealer. the clips that were applied may be preventing the seat belts from releasing from the retractor. the dealer added a cover piece to the retractor, but it did not remedy the issue. the contact feels that this is a safety issue because the rear seat belt cannot be used. the current mileage was 144,000 and failure mileage was 143,000.
11/11/2008170000
 Tl*the contact owns a 1998 oldsmobile intrigue. the contact stated that the seat belt in her vehicle did not function properly. the seat belt would not pull out from the harness on the rear driver's side. the dealer and manufacturer were not notified. the current and failure mileages were approximately 170,000.
01/15/20030
 The piston rod blew a 2.5 inch hole through the engine casing at 158000 km. we had to completely replace the engine. the engine warning light never came on to warn us that a major part failure was about to take place. the back shoulder belts have never functioned properly. the brakes seem to need frequent replacement due to corosion of parts. could you please let me know if anyone else has complained about a blown out engine? thank you
01/01/200005/01/1999
 Fyi. it is frustrating to have the belts lock sometimes in the completely retracted position. often requires having to belt one of the children with the middle seat lap-only belt. dealer did not acknowledge the problem when questioned a year ago. blamed the users (us) even though there has not been any unusual operation on our part.
1
 The rear seat belt became stuck in the retractor and would not release, consumer recieved a recall and took the vehicle to be repaired after repair was completed the consumer was billed for repair because the vehicle was out of warranty. nlm
1
 Consumer received recall 00v044, however after the repair the consumer went to buckle the seatbelt and it wouldn't come out. *slc
10/20/1997111/09/1997
 Seat belt failed. yh
SEAT BELTS - FRONT - ANCHORAGE
1
 Consumer took vehicle to dealer for recall repair 00v-044 of the seat and shoulder belt, the dealer installed the clips at no charge but refused to untwist the seat belt stating the the clip was the only item under recall. nlm
05/01/1999
 I received notice of the defect and contacted my dealer immediately. the rear seat belts are defective in my car. due to the the seat belt webbing becoming jammed in the retactor, the dealer states they will have to do extra work in order to make the repair. they stated they will charge me $75.00 an hour for the repair. i strongly disagree with being charged an amount of money to correct a problem that occurred due to the manufacturers defect. please let me know your thoughts regarding the fee i am to be charged, (my car will be at the dealer 10-11-00) & if you feel charging the consumer a fee to repair their defect is reasonable. please let me know how tp proceed. sincerely, ann kerley
02/02/2000107/01/1998
 No summary listed for above vehicle. *ak
05/01/1999305/01/1999
 The day we picked the car up one of the belts failed. then again several weeks later. the dealer eventually replaced the right rear belt assembly. now the left rear has jammed for the second time. this is a serious safety issue (i have four step children) and i am aware that you are investigating. you need to speed this up before a child is injured or killed. there must be a recall right away! doesn't the manufacturer have to replace safety equipment without charge? *ak
06/12/1998604/01/1998
 There has been about 10 attempts to have steering problem corrected pump & rack has been replaced and still have a problem rear brakes warped dealer refused to fix would do only front defective pitted rotors under warr.problems reported when first purch.car steering is a danger wanted to return car too many repairs and not fixed
612/01/1997
 I have spoken the the oldsmobile district rep. david rickett - they want to continue to replace the defective part. i have asked them to take the car back.
06/15/1998204/01/1998
 1. rear seat belt sometimes locks and won't pull out 2. anti-lock brakes make loud ratcheting noise and temporarily activate upon starting car, causing what feels like a temporary lack of braking - dealer has not attempted to fix saying it is normal. 3. intermediate steering shaft has failed twice causing noticible clunking noise - dealer has replaced twice under warranty, who will pay the next time? 4. left rear window sometimes fails to operate.
01/29/1999306/01/1998
 No summary. *ak
SEAT BELTS - FRONT - BUCKLE ASSEMBLY
01/22/20014
 Consumer had taken vehicle to dealer four times for rear seat belt repairs on passenger's side. seat belt will not latch, and each time that had taken vehicle to dealer, dealer said that vehicle had been repaired, but still problem exists. *ak
05/30/2000105/01/2000
 The seat belt in the rear was locked up and couldn't be pulled out. *ak
SEAT BELTS - FRONT - RETRACTOR
308/01/1997
 Consumer stated passenger side rear seatbelt will not retract. the seat belt will sometimes become inoperable.*jb consumer adds he uses the car as transportation to work with passengers in the back seat. there have been 3 occurances where the passengers could not use the seat belt. *tt
 Rear passenger side shoulder seat belt keeps getting stuck, will not move out of retractor, causing loss of protection.*ak
3
 Rear seat belts on the right hand side were jammed. failed to release to be used. webbing has jammed inside the mechanism. been repaired twice before under warranty. *ak
12/07/1999605/18/1998
 Rear seat belt would twist whenever it retracted. it would jam up & could not be released. been repaired by the dealership at least 5 times, but it still would happen. *ak
06/01/1998405/01/1998
 Both rear set shoulder restraints on this vehicle get jammed when retracting. there has been a recall for this problem, nhtsa #00v044000, consumer has contacted dealer, dealer indicated that this vehicle was not covered under the recall due to vin. *ak
06/01/1998603/01/1998
 We have had ongoing issues where the passenger and driver seat belts (5 total) do not extend or retract properly. the dealer continues to blame the user although they did replace one mechanism as it would no longer retract or extend. we have taken it in several times as well as called the olds customer service to file a complaint. they refuse to do anything more. they also tell me to learn how to use them! how can guests as well as my family members all have the same issue? many times we are unable to use the seat belts as we can not get them to move in or out to put them on. the dealer and customer service line stated that the seat belt issue was common amoung olds and cadilacs. i don't feel that the manufacturer is solving this issue by letting be a common issue! seat belts should function. please also note that we have a saturn (1999) that has never had an issue as well as drove a chrysler k car for 10 years without a seat belt incident. i resent the dealer and customer service department for oldsmobile inferring that we were the issue and needed to learn how to use a seat belt. they did not deny that they didn't retract or extend properly. also please note that while the seat belt is in place that they often tighten up to a very firm hold and don't release. this is dangerous for my 14 year old and anyone who is wearing them.
06/17/20000
 Consumer has to straighten out seat belt befor it will recline back up into retractor. *ak
07/01/2000112/01/1999
 Rear restraints do not retract, causing the occupants to be unrestrained. recall 00v044000 has been issued on vehicle's make/model ; however, this vehicle was not included due to the vin.*ak the rear shoulder harness are retracted, but do not release to be useable, condition exists on both the left and right rear passenger restraints. *yh
03/06/1998
 Rear seat shoulder belts twist, allowing the webbing to jam in the retractor when the shoulder belt webbing becomes jammed in the retractor. dealer has attempted to repair without success. *ak *ml
05/15/2000
 Oov044000/rear seat belts: rear shoulder belt would retract from the retractor; causing seat belt to becoed under manufacturer's recall due to vin. feel free to provide further details. *ak
05/01/199820
 Seat belts become jammed within the retracting mechanism, causing the seat belts to become inoperable. *ak *ml
03/15/2000111/01/1997
 Right rear seat belt retraction system is locked up, preventing use of seat belt. *ak
07/20/1999302/01/1999
 The left rear seat belt retractor has been replaced 3 times and the right rear seat belt retractor is going to be replaced the second time as soon as the parts come in. i am worried about the safety of our two children in the back seat and am tired of making trips to the dealership. we have owned the car less than a year and have been to the dealership the following dates to either have seat belts ordered or installed- 7/20/99 - 8/10/99 - 8/30/99 - 9/3/99 - 12/30/99 - 1/14/2000 *ak
07/21/1999212/01/1997
 Both of the rear seatbelts have had problems retracting the belts, and they easily tangle in the retractors, locking up for periods at a time. i have had one set completely replaced on 7/21/99, although they both still occasionally malfunction. i believe this is a safety issue that calls for a redesigned part.
10/07/19976
 Rear seat belt retractor sticking, replaced on several occasions, however new unit continues to fail in the same capacity. mjs
03/03/199911/01/1997
 Rear seatbelts fail to retract on a regular basis; have been replaced twice - no improvement; problem is t-slot in which seat belt binds
09/12/1998
 Rear seat belt doesn't work, and the consumer can't pull the strap out far enough to use them. consumer said it is a safety defect. *ak
107/03/1997
 Seat belt retractor failed.
404/28/1998
 The driver's side door sticks and is very hard to open ftom the inside. his could be hazardous in an accident. also headrsts collapse randmly when the head is leaned against them. in addition, rear seat belts do not retract.
SEAT BELTS - FRONT - WEBBING
06/16/2000
 Rear seat shoulder belt stopped working without a warning. also, consumer received recall notice 00v044000, but was told by dealer that it did not apply to this vehicle. *ak
SEAT BELTS - REAR
12/31/2004212/01/2000
 Consumer's vehicle was included in recall 00v044000 concerning rear seat belt. however, the problem has resurfaced. consumer took the vehicle back to the dealer, who insisted there was nothing they could do because the vehicle had been repaired through the recall. *ak.....retractor failed in spite of replacement, but dealer will not repair it again, wanted $3000.00 to replace the retractor. *ak
11/17/2004108/26/2002
 Seat belt does not securely hold a child car seat. i took the car to the dealer and was told that the latch system for car seats could not be installed because it is not made for that model/year vehicle. they said specifically that the tether strap was not made for this model car and that there is no replacement or anything else they can do.*ak
07/28/20045
 Recall 00v044000, rear shoulder belts failed to work properly due to being twisted and not retracting far back enough. consumer took vehicle to dealership, and mechanic failed to correct the initial problem of twisted belt. the problem still exists. *al
01/02/2004102/01/1999
 Rear seat belt locked up and did not retract. driver took the vehicle to the dealer for analysis, and mechanic noticed that the seat belt retractor needed to be replaced.*ak rear seat belt retractor was repaired four times, twice due to recall, problem still occur. *la
70000
 The consumers driver and passenger rear shoulder harnesses were jammed in their retractors. *nlm
970001
 The rear seat belt failed to come out of the retractor.*jb
104/07/1999
 The rear lap restraint belt does not remain tight when using a rear-facing child seat, dealer informed consumer that the type of child seat used will not work in the rear seat of the vehicle. *slc
04/01/199903/01/1998
 The rear seat belt in the back middle seat is not long enough to go around a child saftey seat. this is the safest place for a car seat yet the seat belt is too short. i need a longer seat belt or an extender. please help me my child is riding in an unsafe position. *ak
06/01/1998
 Rear seat belts get stuck when passengers try to pull out too quickly, ocassionally sticks when trying to make choice of heating or ventilation options.
09/01/19989903/01/1998
 Rear seat belts lock up in partially extended state, so passengers cannot use them. problem is a vertical slot in the belt retractor guide, which is wide enough for the horizontally retracting belt to slide into, resulting in a twisted belt that locks up. olds customer service says they 'operate as designed'. how can anyone in 1998 'design' a seat belt that renders itself useless in normal service????????? new cars on the showroom floor also have this problem and sooner or later someone will be killed because they couldn't use their seat belt.
09/02/1998
 Rear seat belts don't work and that is a safety defect due to other consumers riding in the vehicle. the seat belt isn't long enough and can't be used. *ak
SEAT BELTS - REAR - BUCKLE ASSEMBLY
02/13/200913000
 Tl*the contact owns a 1998 oldsmobile intrigue. the contact stated that the rear seatbelts did not lock. the contact spoke with the manufacturer who stated that there were no recalls on the vehicle. the failure mileage was approximately 13,000. the current mileage was approximately 132,000.