Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| STEERING - COLUMN | |||||
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 05/27/2010 | 2 | 01/01/2005 | |
| 2000 oldsmobile intrigue. consumer states problem with check engine light and a.i.r. pump *tgw the consumer stated the air conditioner failed and was blowing out hot air on the passenger side and cold air on the drivers' side. the wheels were no good. the plating on the inside would come off and create problems for the tires sealing properly, therefore an uneven wear occurred. the consumer also stated he began to have steering problems, there were several lights coming on the dash and going off, but the dealer was unable to diagnose the problem. the consumer began to investigate and discovered the part that was causing the lights to illuminate was the hydraulic brake modulator which cost $1,000. the transmission would shift hard at times and sometimes whine while driving. the turn signals did not always work or they would shut off while blinking. when the cruise control was activated, and the turn signal or head lights were activated the cruise control would deactivate by itself. the rear passenger window stopped working and the sway bar was cracked. also, the gas pedal would stick at times. the heated seats were too cool on low and too hot on high. *jb | |||
| 01/19/2005 | 30000 | 1 | 10/20/2000 |
| Steering problems 2000 oldsmobile intrigue. only 60000 kms driven. continuous problems. *jb | |||
| 03/01/2005 | 1 | 08/01/2003 | |
| I have been noticing a clunking and noise when i steer. also when turning the wheel feels very the like the shaft is loose. *jb | |||
| 10/28/2002 | 26000 | 2 | 05/24/2001 |
| Power steering gear assembly was replaced at 26,000 miles. currently, at 35,000 miles, the lower steering shaft must be replaced. *ak the consumer stated the vehicle continued to snap and pop when turning the wheel and over small bumps. the consumer took the vehicle several times, with no answer until recently, in which the dealer stated the steering column should be replaced. the window motor and thermostat failed. *jb | |||
| 08/01/2002 | 40000 | 1 | 09/01/2002 |
| When car is warmed up or weather is above 50 fahrenheit my 2000 oldsmobile intrigue has constant steering shutter or popping noise when turning steering wheel. this shutter and popping gets worse as the brake is applied when turning. *la | |||
| 12/29/2003 | 54800 | 1 | 09/03/1999 |
| 2000 oldsmobile intrigue with 54800 miles- steering gear has been replaced 2 times, intermediate steering shaft replaced 2 times, left side tie rod and strut replaced, power steering pump replaced. *ak | |||
| 10/10/2003 | 1 | ||
| Steering produces a clicking noise. consumer is concerned that steering will fail.*ak | |||
| 10/20/2000 | 10/20/2000 | ||
| Bought car oct 2000 as a used auto. immediately had problems with it. has been in shop for each of these 4-5 times at least. it has a vibration in the steering system. midshaft was replaced, but it returned. olds did say they would attempt to fix this. ordered a new intermediate shaft, but they could not find what was actually causing this problem. been also in shop for lights flickering, heater surging, temp gauge running hot. alternator was replaced after a 3 week stay at the dealer. this problem returned 3 days before midshaft was to be replaced the 2nd time. called dealership that was going to replace shaft, and decided to hold off until we could settle this with olds. olds is not trying to rectify easily. i am reporting this to better business bureau at this time. | |||
| STEERING - COLUMN | |||
| 08/04/2000 | 0 | 1 | 08/04/2000 |
| 1. difficult to turn steering (sporadic) 2. clunking noise/vibration in steering wheel 3. water on passenger floor 4. throttle sticks during acceleration. *nm | |||
| STEERING - GEAR BOX (OTHER THAN RACK AND PINION) | |||
| 12/29/2003 | 54800 | 1 | 09/03/1999 |
| 2000 oldsmobile intrigue with 54800 miles- steering gear has been replaced 2 times, intermediate steering shaft replaced 2 times, left side tie rod and strut replaced, power steering pump replaced. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS | |||
| 09/21/2002 | 19743 | 1 | 10/29/1999 |
| Vin #1g3ws52h7yf174421 gm 2000 oldsmobile intrigue 4-door sedan, power steering pressure hose leak part, #26074656 9/22/2002. olds case #1-87881932 reported to gm 4/6/03 (robert capps) mi: 19,743 miles. *al gm reports they do not repair pressure hose under new car warranty unless replacement is warranted according to gm. part is still in the vehicle. power steering gear inlet hose could eventually fracture according to gm dealership mechanics, causing flammable fluid to spray into engine compartment. | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 12/29/2003 | 54800 | 1 | 09/03/1999 |
| 2000 oldsmobile intrigue with 54800 miles- steering gear has been replaced 2 times, intermediate steering shaft replaced 2 times, left side tie rod and strut replaced, power steering pump replaced. *ak | |||
| While driving 45 mph an unusual noise occurred. after inspection of vehicle it was determined that tie rod broke and caused tread to separate on right front tire. please give any further details.*ak | |||
| STEERING - RACK AND PINION | |||
| 06/01/2005 | 138000 | 20 | 01/01/2000 |
| Can not make a left hand turn smoothly. turning right is fine but go to make a left hand turn you have to wrestle the steering wheel. there was a recall for theis with the 98 olds intrigue but no recall for the 2000 model i have the 2000 model and i believe thjere shouold be some kind of recall for this defect the 98 and 2000 models are almost exactly the same. nothing was doen to rpair this dealers just want yoiu to purchase a new vehilcle. needs fixed soon could cause very serious accidents while driving possibly even death .... | |||
| 04/21/2005 | 20128 | 1 | 07/17/2000 |
| While making an uphill left turn at approximately 10 to 15 mph, the steering wheel failed to turn and went over a sidewalk. the driver was able to maintain control of the vehicle and pull over and turn off the vehicle. the driver took the vehicle to an authorized gm dealer (no local oldsmobile dealer in area). the mechanic informed the driver that the steering gear was defective and was replaced. please provide additional information. *nm while making a left turn, driver could not apply enough pressure to turn steering wheel. driver could not maintain control of vehicle. female driver had adult male take vehicle to dealer where power steering rack was found to be defective and replaced and front end aligned. *tt *nm | |||
| 12/01/2004 | 1 | 08/01/2000 | |
| There was a slight clicking noise in steering. *sc the consumer stated that the rack and pinion steering assembly failed and was diagnosed on 12/01/2004. a clicking noise was heard in the front end of the vehicle at zero mph or low speed while turning the steering wheel. the power steering fluid was found to be empty. the automatic transmission shifts hard and clunks into successive gears rather than shifting smooothly. *tc | |||
| 07/15/2004 | 50000 | 1 | 01/03/2003 |
| The consumer is experiencing problems with the rack and pinion. the consumer had the vehicle checked by the dealer and also contacted the manufacturer. the consumer stated that making a left turn is extremely difficult. the manufacturer has recalled the 1998 and 1999 models for this defect but the 2000 models have not been recalled for this problem, as of yet. provide further details. *jb the consumer stated that she can turn right with one hand but it takes two hands to turn left. *tc | |||
| 07/30/2004 | 49500 | 25 | 04/03/2002 |
| My 2000 olds intirgue's power steering fails only when i turn to the left. i will not drive the car as i think it is dangerous. in reading online, i have discovered that gm recalled this problem on 98 and older cars, but has done nothing for the newer cars although they are aware of the problem. $1300 is a very expensive fix for a car that is not very old and i refuse to pay it. *jb | |||
| 09/01/2003 | 62000 | 3 | 05/29/2001 |
| We have a 2000 olds intrigue. while it was still under warrenty we had the steering intermediate shaft replace and the steering tie rod replaced. the steering has always seemed to be a problem. 2000+ miles after the warrenty went out the power steering rack went out which will cost approximately $1200. there was a pop noise when i was backing up and from that point there was no power steering for left turns but for only right turns. we had the car towed to the dealer and was told it was a good thing i had not driven because the entire steering was about to go out on it which would have most likely lead to a wreak. this is the same problem that was occuring on the recalled 98 model. the dealer service manager refuses to discuss and will not give us the name and number of his manager. gm has said there was nothing they could do since it has only had problems with the steering. *ak | |||
| 04/01/2002 | 1 | ||
| Consumer states that the rack and pinion on the vehicle needs to be replaced that after taking the vehicle into the dealership the dealer noted that it needed to be replaced because there is a vibration in the steering wheel and the consumer cannot control the vehicle. nlm | |||
| STEERING - RACK AND PINION - PINION SHAFT | |||
| 08/01/2005 | 1 | ||
| My rack and pinion went out on car. i was driving and suddenly could not make a left turn. also my lights on my dash board come and go and my turn signals works when they want to. my head lights dim on and off at night . *nm | |||
| STEERING - RACK AND PINION - RACK | |||
| 11/01/2004 | 1 | 09/15/1999 | |
| Odi id number 10051520 stated problems that i had with this vehicle at 54500 miles. now i've been informed that the rack needs to be replaced at 69,000 miles. the steering in this car has been an ongoing problem and gm refuses to fix the problem. i was given a verbal quote of close to $3000 to fix. can someone please help!*ak | |||