Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
| 161000 | 10/16/2000 | 617640 | This message concerns steering angel sensor code, c0710 on vehicles with the precision control system. *tt | 03/21/2001 | |
| STEERING - COLUMN | |||||
| 020235002 | 04/01/2002 | 634917 | Concerns with tilt settering column sticking in position and unable to release. *tt | 10/10/2002 | |
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 11/17/2003 | 32000 | ||
| Tl*the contact owns a 2001 oldsmobile intrigue. the contact stated that the alternator and battery had been replaced several times. when he activated the air conditioner, the vehicle would shut off. when the contact stopped at a sign or slowed down from 45 mph, the vehicle completely shut down. the power steering and brakes failed. the vehicle was able to be restarted within a short amount of time after the failure. prior to the failure, the engine light remained illuminated 90% of the time. he took the vehicle to the dealer numerous times and they replaced the spark plugs, battery, and alternator; however, the failure persisted. the current mileage was approximately 100,000 and failure mileage was approximately 32,000. | |||
| 04/01/2004 | 20 | ||
| Clunking in steering wheel, fixed more than once. was told it was a known problem but would only replace on the third complaint, at which time car was out of warranty. also headlights will dim and strengthen at night. *tr | |||
| 01/20/2007 | 10 | 05/05/2001 | |
| 1) headlights flicker on and off and create a road hazard especially when driving in snow and rain. oncoming traffic often flash bright lights at you because they feel you are flashing at them. 2) steering has clunking in it and has been to the dealership several times for repair. the dealership often tells me they can't find anything wrong or can't duplicate the problem though everyone who drives my car or rides in it can feel the shaking in the front end and see the steering wheel vibrating. it still has this problem and now that the warranty is off i am expected to pay for the parts and labor to fix an ongoing problem. i don't feel i should have to pay for this repair. it has become a matter of safety to me. 3) transmission often hesitates when stepping on the gas peddle. i had the car checked and cleaned and still the problem exists. when taken to the dealership all i get is we can't duplicate the problem so therefore it must not exist. i know when it is going to start having problems as it gets a high pitched whine like when the steering pump is going out. 4) i am having problems getting car to start or stay running. it acts like it is not getting gas. previous experience has taught me that since the problem is intermittent, it is not likely to be duplicated at the dealership. this has started occurring with the transmission problem. *nm | |||
| 01/09/2004 | 58000 | 1 | 12/19/2001 |
| There is something wrong with my front end the steering has been giving me problems i'm scared to drive my car. i saw on the news today that there is going to be a recall in oldsmobile intrigues up to 1999 but my car is a 2001 and it's been giving me the same problems. *la | |||
| STEERING - LINKAGES | |||
| 04/07/2008 | 89000 | 1 | |
| Cracked spindle. *tr | |||
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||
| 02/11/2003 | 1 | 11/01/2000 | |
| The outer tie rod ends had to be replaced.*jb *ts | |||
| STEERING - RACK AND PINION | |||
| 01/24/2006 | 78000 | 2 | 02/26/2001 |
| Steering locking when turning to the left on a 2001 oldsmobile intrigue at 78,000 miles. rack and pinion previously replaced at 49,351 when same problem occurred in april 2004. | |||
| 03/15/2004 | 77258 | 3 | 08/01/2002 |
| I own a 2001 oldsmobile intrigue. the power steering and transmission was defective. on march 15, 2004, i paid for the replacement of the rack & pinion gear spoke valve for a cost of $758.69. on march 15, 2004, i paid for the replacement of valves pressure control solenoid and clearing the adapt cells for a cost of $758.55. on march 15, 2004, i also paid for the replacement of an inoperable crank sensor for the cost of $292.60. *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 05/01/2005 | 40000 | 06/24/2002 | |
| 2001 oldsmobile intrigue exhibits clunking and poping sounds when turning at slow speeds. seems to come from the steering/supension system. the car has about 50,000 mi. on odometer. | |||
| 04/06/2004 | 93267 | 1 | 02/18/2001 |
| I have noticed a pulsation in my steering, especially as i initiate a turn. am told by the dealer i need a new steering rack. i can't believe a steering rack has failed at 93000 miles of predominately highway driving.*ak | |||