Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 08E063000 | DORMAN PRODUCTS, INC. | E (Equipment) | 3855 | 10/16/2008 | MFR | GENERAL MOTORS CORP. | 10/17/2008 | 10/20/2008 | ||||||||
| Defect Summary | Dorman products is recalling 3,900 intermediate steering shafts dorman part nos. 425-151, 425-152, and 425-153, (sold under dorman's oe solutions brand name), balkamp #'s 7-3057, 7-3058, 7-3059 (sold under the napa brand name), and platinum parts #'s 2425151, 2425152, and 2425153 manufactured during the month of september 2007. these replacement steering shafts can be used on the vehicles listed above. the weld connecting the inner tube to the outer tube may be defective. | |||||||||||||||
| Consequence Summary | If the weld fails, loss of steering could result, possibly resulting in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the steering shafts free of charge. the recall began on october 16, 2008. owners may contact dorman toll free at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to dorman's oe solutions brand name, balkamp's napa brand, and the platinum brand steering shafts and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING | |||||
| 060232009 | 08/01/2007 | 060232009A | 10022924 | Overview of steering system noises. *nj | 10/05/2007 |
| 010232001F | 02/01/2006 | 10019516 | Clunk felt/noise heard from steering column, steering gear and/or front of vehicle during turning maneuver and/or steering wheel rotation. *tt | 03/21/2006 | |
| 050232003 | 06/01/2005 | 10017515 | Revised outer tie rod end nut tightening specification/tie rod end jam nut tightening specification added. *tt | 11/09/2005 | |
| 030236002 | 08/01/2003 | 10012577 | Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh | 03/07/2005 | |
| 040235004D | 11/01/2005 | 040235004C | 10008657 | Clunk noise from front of vehicle during turning maneuver/steering wheel rotation. *tt *nm | 08/13/2004 |
| 010232001C | 09/01/2003 | 010232001B | 10004280 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 12/01/2003 |
| 010232001B | 07/01/2002 | 010203001A | 634803 | Some customers may comment on a clunk type noise coming from the front of the vehicle during a turning maneuver. *tt | 10/09/2002 |
| 051101 | 11/05/2001 | 628094 | Some vehicles may exhibit a clunk type noise especially felt in the steering wheel while turning. *tt | 03/05/2002 | |
| 01-02-32-001 | 04/01/2008 | 010232001O | 618086 | Concerns with clunk noise from front of vehicle turning maneuver / steering wheel rotation.*jb (lubricate or replace intermediate shaft as appropriate). updated 10/05/07. *nj updated 4/1/08. *nj updated 7/1/2008 *pe | 04/03/2001 |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 02/19/2006 | 17566 | 1 | 07/01/2002 |
| Tl*the contact owns a 2002 oldsmobile intrigue. the contact heard a noise coming from the steering and felt all the bumps on the road through the steering wheel. the dealer stated that the steering shaft needed lubrication. the lubrication did not remedy the failure. the vehicle was returned to the dealer and they replaced the intermediate steering shaft, which was worn out. the failure mileage was 17,566 and current mileage was 28,665. updated 2/5/09 *cn updated 02/10/09. *jb | |||
| 04/29/2008 | 50000 | 1 | 04/30/2002 |
| Tl*the contact owns a 2002 oldsmobile intrigue. while driving 35 mph, the contact heard a noise coming from the steering column. he took the vehicle to the dealer and they stated that the steering column intermediate shaft failed. the vehicle has been repaired. the failure mileage was 50,000. updated 05/28/08 *bf the engine mount was replaced. updated | |||
| 11/04/2004 | 43500 | 100 | 08/09/2002 |
| Power steering failure. when pulling out of a tight parking place the power steering started making noises. after exiting the parking place the power steering is sluggish, but not all of the time. this is a safety issue as some time you can turn with no problem, other time it takes additional effort to move the steering. you never know what to expect!! i suppose it could totally fail at any time also!! the oldsmobile garage (burke) has ordered a new power steering pump and will install it next week at a cost of five hundred and ninth four dollars to me. they say there have been no recalls or service bulletins on this problem. old parts will be available when removed next week .*ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 11/30/2004 | 30368 | 2 | 02/21/2002 |
| Consumer was backing out of the garage and the steering wheel failed. consumer was unable to turn or move the vehicle. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that the steering pump/housing shaft, and bolt needed to be replaced. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that steering pump/housing shaft, and bolt needed to be replaced. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that the steering pump/ housing shaft and bolt needed to be replaced......also, engine pulley was off due to abrokenbolt at alternator bracket. replaced accessory driv ebelt. *ak | |||
| 11/04/2004 | 43500 | 100 | 08/09/2002 |
| Power steering failure. when pulling out of a tight parking place the power steering started making noises. after exiting the parking place the power steering is sluggish, but not all of the time. this is a safety issue as some time you can turn with no problem, other time it takes additional effort to move the steering. you never know what to expect!! i suppose it could totally fail at any time also!! the oldsmobile garage (burke) has ordered a new power steering pump and will install it next week at a cost of five hundred and ninth four dollars to me. they say there have been no recalls or service bulletins on this problem. old parts will be available when removed next week .*ak | |||
| STEERING - RACK AND PINION | |||
| 03/03/2007 | 1 | 02/12/2002 | |
| 2002 olds intrigue gx. bought it 3 weeks ago. not sure if this happened all at once or gradually over a period of about 3 hours-- my spouse was driving the car. power steering stopped working when turning to the left; still works for right turns. it is very difficult to turn at city driving speeds (10 - 35 mph), and nearly impossible to turn when parking. power steering fluid level is okay. no repairs yet by the dealer. we should not have to pay for repairs!!! this poses enough of a danger, even if you know of it in advance and are strong enough to turn the wheel manually. i believe gm did a recall for a similar problem on their 1998 intrigue, in 2004. are they just waiting until enough people are injured in the 2002 models to decide to do the right thing? we shouldn't have to pay $1300 for the dealer to fix a faulty/cheap/irresponsible design on gm's part, one that persisted for four years after the initial design. *jb | |||
| 04/20/2006 | 32800 | 1 | 06/01/2005 |
| Dt*: the contact stated there was a loss of power steering without warning. the vehicle was taken to a dealer for inspection who determined the rack and pinion failed. the steering rack and pinion was replaced which corrected the steering problem. the outer tie rods were also replaced. updated 05/23/06. *jb | |||