Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STEERING - RACK AND PINION | ||||||||||||||||
| 02V286000 | GENERAL MOTORS CORP. | from 04/01/1996 to 08/31/1997 | V (Vehicle) | 1159156 | 01/24/2003 | ODI | GENERAL MOTORS CORP. | 11/04/2002 | 11/06/2002 | |||||||
| Defect Summary | Certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. | |||||||||||||||
| Consequence Summary | If this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began january 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 02049.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STEERING | ||||||
| EA02003 | GENERAL MOTORS CORP. | 04/04/2002 | 12/10/2002 | POWER RACK AND PINION STEERING FAILURE | 02V286000 | |
| The lower pinion bearing in the rack and pinion steering assembly may fail.gm will recall 1997-98 grand prix built between 1-mar-96 and 31-oct-97; and 1996-98 u-vans/j-cars built between 1-jan-96 and 31-oct-97.see attached summary. | ||||||
| PE01038 | GENERAL MOTORS CORP. | 11/14/2001 | 04/04/2002 | STEERING RACK AND PINION | ||
| Allege that while driving and without warning, the steering rack and pinion can either bind or lock up, which makes steering difficult | ||||||
| STEERING - RACK AND PINION | ||||||
| EA02003 | GENERAL MOTORS CORP. | 04/04/2002 | 12/10/2002 | POWER RACK AND PINION STEERING FAILURE | 02V286000 | |
| The lower pinion bearing in the rack and pinion steering assembly may fail.gm will recall 1997-98 grand prix built between 1-mar-96 and 31-oct-97; and 1996-98 u-vans/j-cars built between 1-jan-96 and 31-oct-97.see attached summary. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 06/24/2002 | 1 | 07/01/1999 | |
| While exiting off highway steering would not turn left. *ak while driving with out prior warning, the steering broke where the steering column was attached to the rack and pinion. *yh | |||
| STEERING - COLUMN LOCKING - ANTI-THEFT DEVICE | |||
| 05/01/2001 | 0 | ||
| Vehicle was recalled for sliding door. when door was secured it opened without prior warning. also, alarm system went off. dealership was aware of problem. | |||
| 2 | |||
| Anti theft device malfunctions on occasions causing the driver to be trapped inside. mjs | |||
| 11/25/1997 | 1 | 04/18/1997 | |
| Alarm computer failed. *ak | |||
| 11/25/1997 | 1 | 04/18/1997 | |
| Anti-theft alarm malfunctioned. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 03/13/1997 | 1 | ||
| Power steering rack failed without warning while driving, consumer wants to be compensated for repair and rental car, whine noise is coming from the power steering pump. nlm | |||
| 04/14/1999 | 5 | 06/01/1997 | |
| Driving at approx. 25 mph on wet roads with rain. started to slow to turn right onto side street when power steering failed. driver had to use extreme effort to manually turn steering wheel to avoid hitting curb and tree. driver was able to correct car direction with extreme effort while stopping car. once the car was stopped, there was a squealing noise ,indicating belts were slipping and there was an additional clicking/tapping sound. gm case number is 990028165. problem 2: automatic door on passenger's side disengaged when placing shift lever from park. dealer cleaned contacts and stated problem was solved. explanation does not seem reasonable in that the door closed properly until the shift lever was placed out of park. safety features should prevent the door from openning unless shift lever is in park. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 01/05/1998 | 9000 | 22 | 10/22/1997 |
| When turning the vehicle off, the horn continuously sounded and all the doors automatically locked. the doors could not be manually opened. the consumer had to turn the vehicle on and wait for a period of five to ten minutes and then turn the vehicle off to get out of the vehicle. also, power steering fluid had to be added every 10,000 miles and the vehicle overheated due to faulty gaskets. the engine had been replaced twice. *ak when the doors locked, the windows would not open, the dash lights and overhead lights would go out while the vehicle was in motion, the power locks would chatter while the vehicle was in motion, the lights went out in the dash, the driver doors would unlock while the vehicle was in motion, all the doors would lock when the vehicle was stopped and could not be opened manually or open the windows, all of the doors would unlock when the vehicle was in motion and was intermittent, the left door would not unlock when the ignition was turned off, the steering pump went dry while driving and the pump went dry 5 additional times after 1005k miles, the doors locked when the ignition was turned off and would be unable to open the door(s) or window, the power windows were inoperative, the driver mirror would shake, there was moisture in the head lamp, the headlights would go dim at night when the heater was turned on, the left rear window rattled, the wiring chaffed on the stud under the carpet in the vehicle, and the electrical remote did not work until the consumer was close to the vehicle. there were times when the doors were locked after the ignition switch was off, the horn would start blowing and would not shut off until the ignition switch was turned back on. *sc the power mirror were inoperative. *jb | |||
| 10/01/2000 | |||
| The vehicle was taken to the shop for recall repairs to the rack and pinion bearing and the power steering. this recall required that the air bags,horn and cruise control be reset. the dealer refused to do this because it was not part of the recall. *nlm | |||
| 07/29/2002 | |||
| Consumer attempted to make a left turn at very slow speed power steering would not work, and the left turn was not possible. vehicle has not been taken to dealer yet.*ak | |||
| 05/11/1999 | 7 | 06/01/1997 | |
| Serious safety issue - power assist steering momentarily inoperable on 1/13, 3/12, 4/12, 4/14, 5/11, 5/12 (twice) and 5/13. occurs when driving through water puddles. dealer attempted to fix with after market belt. problem is worse now because length of outage is more brief and just when driver added pressure to steer without power assist it started to work causing overcorrection. vehicle is currently at dealer for scrutiny. on 4/21, automatic sliding door popped open when car gear shift was moved out of park position. this is not supposed to happen. dealer cleaned contacts and days later the unit broke. dealer has completed most of repair. injury to passenger next to door could occur if door were to open while driving. | |||
| 04/22/1999 | 7 | 06/01/1997 | |
| Upon using the passenger's sliding door and locking the door and consumer putting vehicle into drive, the door will pop open. also, when driving through some water vehicle will lose power steering. *ak | |||
| 03/29/1999 | 0 | ||
| While driving vehicle about 30 mph and when it is raining, consumer could drive over a pothole and lose control due to power steering failure. *ak | |||
| STEERING - RACK AND PINION | |||
| 1 | |||
| The consumer received a recall letter regarding the rack and pinion, an appointment was made, however the day before the appointment, consumer received a call from the dealer who stated they had no tools to correct the problem. *jb | |||
| 10/01/2000 | |||
| The vehicle was taken to the shop for recall repairs to the rack and pinion bearing and the power steering. this recall required that the air bags,horn and cruise control be reset. the dealer refused to do this because it was not part of the recall. *nlm | |||
| 08/18/2001 | 1 | 04/18/2001 | |
| Steering wheel locked while making a left due to rack and pinion failure. *yh | |||
| While driving and without warning rack and pinion failed, causing the power steering assist to lock up. owner had to turn vehicle off in order to rotate steering wheel. *ak | |||
| 12/01/1998 | |||
| Rack pinion steering broke, causing steering wheel to lock up, and no steering ability at all, which may cause an accident. *ak | |||
| 01/13/1999 | 3 | 09/01/1997 | |
| Steering becomes inoperable momentarily in wet driving conditions at slow speed. occasionally, when turning while driving in wet conditions a squeal sound such as belts slipping can be heard. steering becomes difficult when turning from a complete stop. dealer was advised on two occasions. according to the dealer steering is working and belts are properly adjusted. the most recent incident happened in wet weather while pulling into a street from a driveway. fortunately no traffic was coming and the driver was able to put the transmission in reverse and return to the driveway. immediately after the incident, steering appeared to work. | |||
| The rack and pinon steering is loose and needs to be tightened. the steering could have been lost unexpectedly in the van. *ak | |||
| STEERING - RACK AND PINION - RACK | |||
| 03/13/1997 | 1 | ||
| Power steering rack failed without warning while driving, consumer wants to be compensated for repair and rental car, whine noise is coming from the power steering pump. nlm | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 04/30/1999 | 1 | 03/01/1997 | |
| Steering wheel locked in place after turning. unable to control the vehicle while in motion. | |||