Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STEERING | ||||||||||||||||
| 09E005000 | DORMAN PRODUCTS, INC. | E (Equipment) | 979 | 02/23/2009 | MFR | GENERAL MOTORS CORP. | 02/17/2009 | 02/17/2009 | ||||||||
| Defect Summary | Dorman is recalling 979 steering knuckles, dorman p/nos. 697-902 and 697-903, sold under dorman's oe solutionstm brand name, and napa p/nos. 7-8502 and 7-8503 which were sold for replacement use on the various vehicles listed above. a potential material or design defect could result in the steering knuckle breaking in the hub area. | |||||||||||||||
| Consequence Summary | A broken steering knuckle could result in loss of steering control and a possible crash without warning. | |||||||||||||||
| Corrective Summary | Dorman will notify owners and replace the defective steering knuckles free of charge and reimburse the repair facility or owner for labor. the recall began on february 23, 2009. owners may contact dorman's toll-free hotline at 1-800-523-2492. | |||||||||||||||
| Notes | This recall only pertains to aftermarket dorman steering knuckles and has no relation to any original equipment installed on vehicles manufactured by general motors corporation.owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov . | |||||||||||||||
| STEERING - RACK AND PINION | ||||||||||||||||
| 02V286000 | GENERAL MOTORS CORP. | from 06/01/1997 to 10/31/1997 | V (Vehicle) | 1159156 | 01/24/2003 | ODI | GENERAL MOTORS CORP. | 11/04/2002 | 11/06/2002 | |||||||
| Defect Summary | Certain passenger vehicles and mini vans have lower pinion bearings in the power rack and pinion assembly in which the retainer tabs were not crimped properly. these and some other retainers used in vehicles assembled between january 1, 1996 and october 31, 1997, could fail and permit the ball bearings to escape. | |||||||||||||||
| Consequence Summary | If this occurs, the pinion shaft can be forced upward during left turns and back down as the steering wheel is moved back and to the right. if the pinion shaft moves further, the driver will need to exert more effort to turn the steering wheel, similar to a vehicle without power assisted steering. if the pinion shaft moves even further, the driver will require much higher effort to turn left and may not be able to turn the wheel as much as intended. with the maximum pinion shaft movement, which requires internal gear component damage, the driver can encounter high resistance to turning left, followed by unintended power assist to the right. in any of these conditions, a crash could occur. | |||||||||||||||
| Corrective Summary | Dealers will install a new lower pinion bearing unless inspect of the existing bearing indicates that replacement of the gear assembly is necessary. owner notification began january 24, 2003. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, pontiac at 1-800-762-2737, or oldsmobile at 1-800-442-6537. | |||||||||||||||
| Notes | Gm recall no. 02049.also, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - LINKAGES - TIE ROD ASSEMBLY | |||||
| 030232049 | 11/01/2003 | 10004765 | Release of new outer tie rod ends for service. *tt | 01/06/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 07/12/2012 | 107519 | ||
| Tl- the contact owns a 1998 oldsmobile silhouette. the contact stated that while exiting a parking space, the steering wheel failed. the manufacturer was notified of the failure but offered no assistance. the contact was informed of nhtsa campaign id number: 02v286000 (steering:rack and pinion) but was advised that his vehicle was not part included in the recall. the vehicle had not been repaired. the failure and current mileages were 107,519. kmj | |||
| 07/12/2012 | 107519 | ||
| Tl- the contact owns a 1998 oldsmobile silhouette. the contact stated that while pulling out of a parking spot the steering failed. the manufacturer was notified but offered no assistance. the contact was informed of the recall under nhtsa campaign id number: 02v286000 (steering:rack and pinion) but was informed his vehicle was not part of the recall. the vehicle had not been repaired. the failure and current mileages were 107,519. dt | |||
| STEERING - COLUMN | |||
| 06/03/2004 | 2 | ||
| The driver's vehicle was running while inside of a parking lot. the driver turned the steering wheel to the left and the steering column locked up. the driver tried to unlock it but was unable. the driver had the vehicle towed to a mechanic's shop for repair. please provide any additional information. *nm | |||
| STEERING - HYDRAULIC POWER ASSIST - PUMP | |||
| 4 | 03/01/1998 | ||
| When driving thru puddles during rain, water splashes on the serpentine accessory drive belt , causing the power steering pump pulley to slip and loss of steering control. the service manager a the dealership where i bought the van said there was no way to tighten the belt. this has happened four times and luckely the speed has been slow and the steering came back after a few seconds. | |||
| 08/20/2000 | 1 | ||
| When traveling and water goes through, water splashes up to the serpentine belt/the steering cuts off. problem started when traveling between 20 to 35mph. this incident happened, and steering is lost. consumer said that he will call the dealership. *ak the dealer said replace belt should correct this problem. *yh | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 05/31/2004 | 1 | 12/01/1998 | |
| Recall for steering, difficulty turning left,power steering inoperative. replaced rack and pinion. *bf left turns could only be done at a low rate of speed and at a wide angle. consumers vehicle was not covered under the recall and was charged for service. mechanic left the recall paperwork on the passenger seat and it was found by the consumer showing that he used the paper work determine how to fix the problem. *tc | |||
| 08/01/2002 | |||
| When vehicle is driven through a small puddle, and any amount of water enters the engine compartment, vehicle loses power steering, and steering wheel locks up.*ak | |||
| 06/01/2001 | 5 | 07/01/1998 | |
| Rel. claims: 731603, 848089, 870477, 871178, 890098 steering fails when going through puddle at any speed, even 20 mph. i barely missed hitting someone. i have never seen anything like this in my 20 years of driving. is their patch or fix available since this was first found out almost three years ago? this problem creates a dangerous loss of steering control on wet roadways. please advise allenkkuhn@yahoo.com. *ak | |||
| 06/01/2001 | 9 | 03/18/1998 | |
| During wet road/weather conditions power assisted steering failed. dealership installed a water deflector plate to prevent water from contacting power steering belt. however, while traveling at approximately 25 to 30 mph in a rain storm, power steering failed, and belt for alternator slipped which caused light for battery on the dash board to come on. dealership has been contacted, and owner was informed that nothing could be done for this problem. *ak the dealer indicated that the wet conditions caused a belt to slip from the alternator and disabled the alternator. *yh | |||
| 5 | 04/01/1998 | ||
| The power steering would fail while driving in the rain which resulted in loss of control. vehicle was taken to dealer & mechanic could not locate cause of steering problem. *yc | |||
| STEERING - RACK AND PINION | |||
| 05/31/2004 | 1 | 12/01/1998 | |
| Recall for steering, difficulty turning left,power steering inoperative. replaced rack and pinion. *bf left turns could only be done at a low rate of speed and at a wide angle. consumers vehicle was not covered under the recall and was charged for service. mechanic left the recall paperwork on the passenger seat and it was found by the consumer showing that he used the paper work determine how to fix the problem. *tc | |||
| 11/01/2004 | 80000 | 1 | |
| While driving at 65 mph vehicle suddenly lost power steering. consumer was able to maintain control of the vehicle, and pulled off the road. vehicle was towed to dealership. a bearing blew through the lower casing, resulting in loss of power fluid. the power steering rack was repaired. this failure occurred because of the defect described in recall 02v286000 concerning power steering assembly. however, this vehicle was not included in the recall due to vin. *ak | |||
| 10/01/2003 | 110000 | 1 | |
| The vehicle's power steering experienced the same defect as stated in recall 02 v 286 000, but the vehicle identification number not included in the recall. *ak there was a popping sound and a slight effect to the right. *sc *jb | |||
| STEERING - RACK AND PINION - RACK | |||
| 03/24/1998 | 03/23/1998 | ||
| Aut6omatic door gasket fell off, replace weatherstrip, hard steering, replace steering rack, fuel pump bad, replaced, brake squeaking, replaced front pads disc brakes, rear windshield washer sprayed inside car, reinstalled nose to nozzle | |||
| STEERING - WHEEL AND HANDLE BAR | |||
| 01/20/2003 | 75000 | ||
| When attempting to make a left turn, consumer states the steering wheel gets really stiff. took vehicle to dealer and there is a recall describing the same problem recall # 02 v 286 000. consumers vehicle was not affected. please provide any further information. ts | |||
| With front wheel drive vehicle making a right turn and driving over a puddle , water will splash from wheel and get into the serpentine belt, causing steering wheel to lock up. dealer claimed this was normal.ak | |||