Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 040402 | 04/04/2002 | 636485 | Subject regarding wind noise while driving. *tt | 11/08/2002 | |
| 190901 | 09/19/2001 | 626222 | Customers may complain of a water leak at the center of the windshield or from the overhead console. *slc | 12/13/2001 | |
| STRUCTURE - BODY | |||||
| 01933 | 01/01/2004 | 01933A | 10007833 | Water leaks at overhead console map. *tt | 07/12/2004 |
| 030857003 | 09/01/2003 | 10004336 | Front carpet wet after extended driving. *tt | 12/02/2003 | |
| 01362 | 11/18/2003 | 10004143 | Water leak into jack compartment with power sliding door. *tt | 11/19/2003 | |
| 020858003 | 06/01/2002 | 634510 | Some customers may comment that road noise can be heard coming from the area behind the front seats. *tt | 10/03/2002 | |
| 020867006 | 06/01/2002 | 634513 | Some customers may comment that there is rust forming around the front or rear portion of the roof. *tt | 10/03/2002 | |
| 010857006 | 11/01/2001 | 628525 | This bulletin contains information on various waterleak conditions. *tt | 03/13/2002 | |
| STRUCTURE - BODY - DOOR | |||||
| 050402 | 04/05/2002 | 636509 | Issue regarding excessive road noise most prevalent in the sliding door areas, left, right or both. *tt | 11/09/2002 | |
| 020864011 | 05/01/2002 | 634619 | Some customers may comment that the power sliding door will reverse on closing or the door will appear closed, but the alarm will come on when the transmission is moved out of park. *tt | 10/03/2002 | |
| 070102 | 01/07/2002 | 629666 | Subject regarding recall 01013 and 01059 power sliding doors. *tt | 04/04/2002 | |
| STRUCTURE - BODY - HOOD | |||||
| 010851004A | 01/01/2003 | 010851004 | 10000948 | Premature aluminum hood corrosion / blistering. *tt | 04/04/2003 |
| 010851004 | 10/01/2001 | 627616 | Information regarding premature aluminum hood corrosion. *yh | 02/13/2002 | |
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 020867006B | 03/01/2003 | 020867006A | 10001276 | Roof perforation. *tt | 04/25/2003 |
| 020864006A | 12/01/2002 | 020867006 | 10000746 | Roof perforation. *tt | 03/28/2003 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| STRUCTURE | ||||||
| SQ00014 | GENERAL MOTORS CORP. | 07/25/2000 | 10/22/2001 | UNEXPECTED OPENING OF SLIDING DOOR | 01V067000 | |
| There is no summary currently available | ||||||
| STRUCTURE - BODY - DOOR | ||||||
| PE04064 | GENERAL MOTORS CORP. | 09/17/2004 | 12/22/2004 | POWER-SLIDING DOOR | 04V597000 | |
| Subject vehicles are available with an optional power sliding door.the interior handle is oriented in the vertical position in the door panel and lines up at the elbow level when the occupant is seated in the 2nd-row outboard position.if the occupant holds the interior handle in the thumb up position during power-assisted opening, the arm/wrist can be push back with force against the 2nd-row bucket seat or captain's chair seat back creating a risk of injury (other seating configurations have ample seat to door clearance to avoid entrapment of the lower arm).among the 103 total reports, there were 102 alleged injuries including arm/wrist, thumb and shoulder injuries.a count of injuries reveals that 76 injuries were a fractured or a broken arm/wrist requiring an immobilizing cast for four-to-six weeks.all injuries involve the right side power sliding door.the left side power sliding door is on far fewer vehicles, but more importantly, it produces less force.gm notified the agency by letter dated december 21, 2004, that it will recall model year 1997 though early 2005 gm u-van vehicles equipped with a right side power sliding door and with 2nd-row bucket seats or captain chairs (nhtsa recall #04v597).as part of the recall remedy, gm will replace the door handle with a flush mounted handle that will prevent an occupant from grasping the handle with the palm between the handle and door panel (thumb up orientation) and thus eliminate the potential for arm/wrist entrapment.this investigation is closed. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/12/2003 | 33000 | 1 | 09/04/2000 |
| I own a 2000 silhouette van. the warranty expired this past december. however the mileage is within the warranty. i was told by my local olds dealer that i had a water leak underneath the dash. the carpet was drenched, underneath. i was not aware of the leak, due to the carpet has a rubber barrier underneath it. they could not tell me where the leak was coming from. they removed the whole dash. they located three separate leaks in the seams on the fire wall. the leaks are where they apply putty over the welded seams. they can not explain why the putty has failed. no one will tell me why. however one person said it could have been a bad batch of putty. well how many cars have this putty on them. all they say is it is not under warranty. i have a second concern. this could very well have caused health problems(mildew,etc.) for my family if the leak was not noticed. how many people in the type of van ( venture, montana and silhouette )have leaks and are not aware of it. i feel that this is a manufactured problem. if the battery failed i understand, but not the putty in the firewall. *jb | |||
| STRUCTURE - BODY | |||
| 12/14/2011 | 100000 | ||
| Power sliding door latch actuator failure. latch is stuck in open postion, will not latch. exact same problem as described in previous recalls nhtsa campaign id number: 01v067000 and nhtsa campaign id number: 01v264000. oldsmobile states vehicle has been repaired under the recall already in 2002. i purchased used with low miles (around 70k) in 2009. vehicle has been meticulously maintained and is in close to showroom condition as you could find for a 2000. oldsmobile states there are not enough complaints about the repair to consider any ongoing recalls. oldsmobile informs me that with a vehicle of this age, regardless of mileage or condition, mechanical and electrical parts should be expected to fail. somehow, i don't consider my door flying open going down the road to be just a minor failure or inconveniece. it is a huge safety issue, one that has been documented enough that there was an initial recall, then a second recall to fix the first recall. obviously, this was a band aid repair. i got most of the service records from the first two owners. this vehicle was used mostly by an older couple and the sliding door has much lower than average use for a 100,000 mile car. there are not that many of these gm minvans on the road, and as a result the absolute number of complaints might be low. it should be considered that gm did not perform a sufficient repair and did just enough to get by. oldsmobile told me that the repair at this point is up to the customer. what will it take for this recall to be reviewed? fortunately no one was in my captain's chair when our door flew open. will someone have to be killed or run over for this to be reviewed? | |||
| STRUCTURE - BODY - DOOR | |||
| 12/10/2007 | 150000 | 1 | 05/01/2003 |
| I pulled the handle to open the automatic sliding door when i did it opened and at the last min my 3 year old daughter leaned up against the back of the van as the door continued to open her head got caught between the open door and the outside of the van we pulled as had as we could to get the door to shut to dislodge her from in between the open door and the out side of the van it finally shut . she had bruising on her head. *tr | |||
| 09/15/2004 | 9 | 09/01/2000 | |
| Power sliding door on my 2000 oldsmobile silhouette minivan closes on its own. it takes a great deal of effort to stop it when it does this. no injuries yet but it concerns me especially when non-family members get in/out as they do not look out for it as the family does.*ak | |||
| 11/01/2001 | |||
| Door ajar light would come on intermittently while driving. dealer contacted. feel free to provide any further information.*ak | |||
| 11/01/2001 | |||
| Driver side manual door would overlap driver door when used. driver unable to get in or out when sliding door is used. feel free to provide any further information.*ak | |||
| 1 | |||
| The consumer pulled the door handle to open the automatic sliding door, the consumers arm was between the right armrest and the door, the consumer did not let go of the handle, forgetting that the door is automatic, and was trying to pull the door open, as the door came back it began to place extreme pressure on his thumb and hand and he could not get his hand out, eventually the door was reversed but the consumer sustained bruised thumb, hand and strained muscles in his right arm and shoulder. nlm | |||
| 08/14/2001 | 1 | ||
| The consumer pulled the door handle to open the automatic sliding door, the consumers arm was between the right armrest and the door, the consumer did not let go of the handle, forgetting that the door is automatic, and was trying to pull the door open, as the door came back it began to place extreme pressure on his thumb and hand and he could not get his hand out, eventually the door was reversed but the consumer sustained bruised thumb, hand and strained muscles in his right arm and shoulder. nlm pe04064.pco | |||
| 06/21/2000 | 5 | ||
| The vehicle had been serviced for power sliding door lock and front door lock failures. the manufacturer had a product safety campaign regarding defect on passenger side power sliding door, on four occasions the sliding door has opened while driving. *yh after repair, dealer stated door sensor needed repaired again. *slc | |||
| 05/01/2000 | |||
| Have had various problems with passenger automatic sliding door. has been in shop 4 or more times for door alone. problems have included door not wanting to close all of the way, closing and reopening constantly for minutes at a time, and door closing on people. if anything obstructs power sliding door while it is closing it is suppose to automatically reverse to open position. on many occasions it will continue to close on a grown adult. transmission has many problems with it. our transmission has been replaced yet problems still occuring. the various problems are not consistent. sometimes i can drive the van and it seems fine while at other times it acts up alot. sometimes going between reverse and drive it hesitates then shifts hard. sometimes while taking off from stop it is slow to change gears and then shifts hard. at times it whines and acts sluggish while driving at a constant speed. after putting van into park van would roll at times atleast a foot, even on flat, level surfaces. this also happens on hills, i am not sure if this is normal for a hill but i was sure that it could not be for level ground. on one paticular occasion after pulling out from a stop sign the van could not pick up speed, the van was whinning as if it could not change into the next gear. after pulling over and starting again it gained speed but shifited hard.*ak | |||
| 04/26/2001 | |||
| After consumer had recall 01v067000 work for power sliding door performed sliding door failed to open completely by only opening approximately 6 inches, and then immediately moving back into closed position. please provide any additional information/attachments. *ak | |||
| 04/26/2001 | 0 | ||
| Consumer contacted dealer in reference to recall 01v067000 manufacturer's recall 01013 concerning power sliding door failure. dealer refused to do recall repairs. *ak | |||
| 04/23/2001 | 1 | 06/01/2000 | |
| 01 v 067 000/power sliding door: dealer , gurley leep oldsmobile, mishawaka, in; phone# 219/272-0700) not aware of manufacturer's recall. manufacturer notified, and informed consumer that they did not know when information would be sent out to dealer. asking nhtsa to assist in this matter. *ak *slc | |||
| 04/23/2001 | 1 | 07/31/1999 | |
| When closing automatic sliding door, if an object or a person is in doorway sliding door failed to reverse backwards in opposite direction which had pin headed an occupant in door's way consumer has contacted dealer to find out cause of it. *ak *slc | |||
| 07/09/2000 | |||
| Sliding door is very dangeroul for small children, consumer feels there should be a sensor to let vehicle no that there is an object in the way. consumr has accidently pressed button for door to release or open, and if a child was in the door he/she would be injured.*ak | |||
| 03/27/2000 | 30 | ||
| My 4 year old son was standing inside the van, facing the powered door, waiting for me to open the door. i pulled the handle and the power door started to open (sliding to my left). when the door reached the midway point my son slipped from the edge and fell with both feet between the door and the door frame. the door continued to travel toward my left, my hand was still on the door handle. i pulled the handle with much force, enough to cause the entire van to jerk forward (i am a 37 year old man). the door would not stop moving. i quickly pulled my son out at the last second. he hugged me and i could see the fear in his eyes. with my son removed i repeated the action and found that at least 50% of the time the door would not stop travel when i pulled on the handle. i reported this defect in engineering to oldsmobile, report # 000014933. i also notified almo corporate headquarters. it is good, for everyone involved, that my son was not hurt. please look into this matter. i don't want someone to be injured because not enough safety devices are installed in these doors. note, when the door has traveled half-way your left are is extended about 45 degrees away from the center of your body. this prevents the door handle from pulling straight out. p.s. i haven't received a reply from almo or oldsmobile. please call me if more information is needed. thank you. *ak | |||
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||
| 11/01/2001 | |||
| Manual sliding door would jump the track intermittentley when opening. dealer contacted. feel free to provide any further information.*ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE | |||
| 12/13/2003 | 59752 | 1 | 02/29/2000 |
| I was driving my 2 children (ages 3 and 5) and my brother in my 2000 oldsmobile silhouette. i was traveling at 40 mph. with absolutely no warning, my van lost all power. i tried several times to put on my hazard warning flashers but they would not work. i put my van in park and turned off the ignition. we tried to exit through the front doors and through the passenger side rear door but all three doors were locked and would not open even after pressing the unlock power door locks several times. i attempted to open the rear hatch but was unable to do so. i managed to crawl over my 3 year old who was in a full size car seat next to the driver side rear door. after feeling around in the dark, i finally found a door handle that would open. *ak | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 02/10/2002 | 106000 | 6 | |
| Complaint received via e-mail. vehicle was purchased in winter months. when i drove it off lot right headlight blew. i phoned dealer- saleswoman told me take it to their mechanic for repairs. he replaced it several times, each time it blew. he said it was wet weather. i wondered, but trusted them. 1 electrical problem after another. i have spent $500 to have the same problems repaired repeatedly. last july, i took it to the local dealer and paid $122 for repairs. it lasted less than 1 month. lights began blowing out, and failed. blinkers operated erratically, sometimes right ones worked(front & back), sometimes they didn't. backup lights came on when brake were pressed. messages from computer message center said door was ajar rolling down i95 at 65 mph or that the liftgate was ajar at 65 mph - ats malfunctioned and was turned off. the repairing dealership said everything was okay. wires burned through for some reason. mechanic said everything works okay. onboard computer messed up. i contacted oldsmobile website, and was told each time it was my responsibility since van was older. *ak a police report was issued to the consumers daughter for driving without lights/defective lights. *sc *jb | |||